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Sagility Customer Service Representative Interview Questions and Answers

Updated 23 Feb 2024

2 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Feb 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. They asked basic your information
2

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you do for leisure
  • Q3. Hobbies and interests
3

One-on-one Round (6 Questions)

  • Q1. If amenable to work onsite and on a shifting schedule
  • Q2. What is customer service representative do?
  • Q3. Any idea about BPO
  • Q4. Strengths and weaknesses
  • Q5. What is your edge among other applicants
  • Q6. Why do you applied in BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the question with confidence and be honest.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Personality Assessment Round (2 Questions)

  • Q1. What is your hobbies?
  • Q2. What is your strengths and weaknesses?
3

Technical Round (2 Questions)

  • Q1. Language Test for this Round
  • Q2. Typing Test for this Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself in the interview stage. You got this!

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction about yourself
  • Q2. Like how did you heard about to etc
2

HR Round (2 Questions)

  • Q1. Operation round
  • Q2. Mock call test etc
3

Aptitude Test Round

Amcat and versent test which is very basic

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self insha allah you will be selected just be confident and try to improve communication skills
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Are you okay with variable shifts and working on weekends
  • Q2. Can you handle a target-oriented work environment
2

Aptitude Test Round

Grammar check. Repeat the sentence that I heard. Basic English exam.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

It was quite easy and fast

2

Group Discussion Round

Nerve wracking because it was a group interview and you must answer without being pressured

3

One-on-one Round (2 Questions)

  • Q1. What is the reason you will leave the company?
  • Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer with clarity an honesty
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

Just basic details about myself has been asked to ke

2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What you understand by banking
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work with Intouch CX
  • Q3. What do you know about Intouch Cx
  • Q4. Do you have accessible wifi?
  • Q5. Are you able to setup a desk?
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - - Confidence and English Speaking skills
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Basic introduction and JAM
  • Q2. Depends on individual
3

Case Study Round

Basic case studies of process to test skills

4

HR Round (1 Question)

  • Q1. Focused on individual speaking and hobbies, future goals etx

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to worry just focus on your speaking and analytical skills
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. How was your previous company experience?
  • Q2. What were your KPIs in last organisation?
3

Client Interview Round (3 Questions)

  • Q1. What is your expected salary?
  • Q2. Why should we give you that much salary?
  • Q3. How was your experience with last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter what. All they gonna see is your confidence and you comm skills.

Sagility Interview FAQs

How many rounds are there in Sagility Customer Service Representative interview?
Sagility interview process usually has 3 rounds. The most common rounds in the Sagility interview process are One-on-one Round, Resume Shortlist and Personality Assessment.
What are the top questions asked in Sagility Customer Service Representative interview?

Some of the top questions asked at the Sagility Customer Service Representative interview -

  1. What is customer service representative ...read more
  2. Any idea about ...read more
  3. They asked basic your informat...read more

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Sagility Customer Service Representative Reviews and Ratings

based on 9 reviews

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

3.6

Salary & Benefits

4.1

Job Security

4.2

Company culture

3.8

Promotions/Appraisal

4.0

Work Satisfaction

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