RND Softech International Voice Nonvoice Process Interview Questions and Answers

Q1. Self introduction.
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Q2. Say something nearly 5 mins to see your communication.
Ans. 
I will talk about my passion for helping others and how it drives me to excel in my work as a Non Voice Process Associate.
• Discussing my background in customer service and how it has prepared me for this role

• Explaining my strong communication skills and ability to work well in a team

• Sharing examples of times when I have successfully resolved customer issues

• Talking about my dedication to providing excellent service and e...read more
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Q3. They force you to Try for ar caller
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Q4. How do you commute to office since not provideing cab for mens.
Ans. 
I commute to office using public transportation such as bus or metro.
• I use public transportation like bus or metro to commute to office.

• I carpool with colleagues who live nearby.

• I use a personal vehicle or bike for commuting.

• I walk or cycle to office if it is nearby.
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Q5. They offer 14k ctc
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Q1. Basic questions
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Q2. Tell me about yourself? Where do you reside? Why do you want to join bpo?
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Q3. What are your salary expectation? Write an essay on internet or something they will ask to..
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Q1. Essay writing and typing test
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Q1. The interviewer thought it's something fishy in my CV and without asking me anything about it just ask me to leave.
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Q1. What is the reason to attend the interview in intouchcx
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Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and benefits of the position.
• I am flexible and open to negotiation.

• I would like to be compensated fairly for my skills and experience.

• I am looking for a salary that aligns with industry standards and the responsibilities of the role.

• I am also interested in discussing additional benefits such as healthcare, retirement plans, or professional development opportu
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Q2. What is your family background?
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My family background is diverse and culturally rich, with members from different professions and backgrounds.
• My family consists of individuals from various professions such as doctors, engineers, teachers, and entrepreneurs.

• We come from different cultural backgrounds, with members from different states and countries.

• Education is highly valued in my family, and many members have pursued higher education in their respect...read more
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Q3. Share details of your previous job.
Ans. 
I worked as a customer service representative at XYZ Company.
• Handled customer inquiries and complaints via phone and email.

• Provided product information and resolved customer issues.

• Maintained accurate records of customer interactions and transactions.

• Collaborated with other departments to ensure customer satisfaction.

• Met or exceeded monthly performance targets.
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Q4. What are your strengths and weaknesses?
Ans. 
My strengths include strong communication skills, attention to detail, and ability to work well in a team. My weaknesses include being overly critical of my own work and sometimes struggling with time management.
• Strong communication skills

• Attention to detail

• Ability to work well in a team

• Being overly critical of my own work

• Struggling with time management
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Q5. Tell me about yourself.
Ans. 
I am a dedicated and experienced professional with a strong background in customer service.
• I have worked in the customer service industry for over 5 years.

• I have excellent communication and problem-solving skills.

• I am highly organized and detail-oriented.

• I have a proven track record of delivering exceptional customer service.

• I am proficient in using various customer service software and tools.

• I am a team player and enj...read more
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Q1. About tha company name
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Q1. About tha company name
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Q2. About tha company name
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Q1. Tell me about your favourite teacher
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I went interview for non voice process at prochant First round we have group discussion they gave one topic OTT VS CINEMA .This is easy round if we speak something about ourselves then we speak about about the topic for 2 minutes they will shortlist us. If we didnt speak means they won't move us to next round.

Q1. Why you choose prochant?
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Q2. Why you choose medical billing field?
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Q1. What are pro qualities
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Q2. Are you here international or domestic
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Typing speed test , eligible if min is 35 words per min and 85 percent accuracy

Q1. Interview with manager end
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Q1. Speak for 1 minutes on your desired topic?
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Q2. Choose one topic of your choice and be prepared before the interview.
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