Navigant Technologies Customer Service Executive Interview Questions and Answers

Q1. What is your name and about your self
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Q2. Previous day routine
Ans. 
My previous day routine involved handling customer inquiries, resolving issues, and providing excellent service.
• Started the day by checking emails and voicemails for any customer inquiries

• Responded to customer inquiries via phone, email, or chat

• Resolved customer issues and complaints in a timely and professional manner

• Provided product information and assistance to customers

• Maintained accurate records of customer intera
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Q1. Basic questions
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Q1. Name place and study qualification
Ans. 
I studied at XYZ University and have a Bachelor's degree in Business Administration.
• Studied at XYZ University

• Bachelor's degree in Business Administration
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Q2. What is customer service executive
Ans. 
A customer service executive is a professional who interacts with customers to provide information, handle complaints, and resolve issues.
• Responsible for addressing customer inquiries and concerns

• Providing information about products or services

• Resolving customer complaints and issues

• Maintaining customer satisfaction and loyalty

• May involve handling customer feedback and suggestions

• Requires strong communication and probl
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Q3. Why should hire you
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Q4. Communication skills best
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Q1. Talk about experience
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Q2. What are your hobbies
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Q3. Education background
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Q4. Language skills
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Q1. Introduction tell about ur self
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Q2. What u do yesterday??
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Q3. Tell me ur hobbies
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Q1. Are you comfortable day and night shift
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Q1. Tell me about Yourself
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