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Muthoot Fincorp Customer Service Executive Interview Questions, Process, and Tips

Updated 1 Feb 2025

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

View all 23 questions

Muthoot Fincorp Customer Service Executive Interview Experiences

86 interviews found

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

How to Convincing customer.

Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience in customer service

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self, previous work, about markets

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to face interview

Customer Service Executive Interview Questions Asked at Other Companies

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Q1. How u deal to the customer if he get non veg food instead of veg ... read more
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Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About myself, about market policy of banking NBFC

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview I like it

Interview Questionnaire 

1 Question

  • Q1. About customer relationship

Muthoot Fincorp interview questions for designations

 Senior Customer Service Executive

 (37)

 Junior Customer Service Executive

 (3)

 Customer Service Representative

 (1)

 Senior Customer Service Associate

 (1)

 Service Executive

 (1)

 Customer Executive

 (1)

 Customer Sales Executive

 (1)

 Senior Customer Executive

 (1)

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about your self
  • Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.
  • Answered by Lincy L
  • Q2. Why did you choose this job
  • Ans. Because I have the necessary qualifications
  • Answered by Lincy L

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident
Speak positively

Get interview-ready with Top Muthoot Fincorp Interview Questions

Interview Questionnaire 

1 Question

  • Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....

Interview Preparation Tips

Round: Group Discussion
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation

Customer Service Executive Jobs at Muthoot Fincorp

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Muthoot Fincorp Interview FAQs

How many rounds are there in Muthoot Fincorp Customer Service Executive interview?
Muthoot Fincorp interview process usually has 1-2 rounds. The most common rounds in the Muthoot Fincorp interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for Muthoot Fincorp Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Fincorp. The most common topics and skills that interviewers at Muthoot Fincorp expect are Sales, Customer Service, Gold Loan, Marketing and Business Development.
What are the top questions asked in Muthoot Fincorp Customer Service Executive interview?

Some of the top questions asked at the Muthoot Fincorp Customer Service Executive interview -

  1. What do you know about gold loans and How will you identify whether the custome...read more
  2. How can you approach to a custom...read more
  3. How can you grow a busine...read more
How long is the Muthoot Fincorp Customer Service Executive interview process?

The duration of Muthoot Fincorp Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Muthoot Fincorp Customer Service Executive Interview Process

based on 171 interviews

3 Interview rounds

  • Aptitude Test Round - 1
  • Aptitude Test Round - 2
  • One-on-one Round
View more
Muthoot Fincorp Customer Service Executive Salary
based on 1.5k salaries
₹1 L/yr - ₹3.9 L/yr
29% less than the average Customer Service Executive Salary in India
View more details

Muthoot Fincorp Customer Service Executive Reviews and Ratings

based on 1.5k reviews

4.5/5

Rating in categories

4.4

Skill development

4.2

Work-life balance

3.9

Salary

4.4

Job security

4.3

Company culture

4.0

Promotions

4.2

Work satisfaction

Explore 1.5k Reviews and Ratings
Customer Service Executive

Didwana,

Sujangarh

2-7 Yrs

₹ 2-3.25 LPA

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