100+ Muthoot Fincorp Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?

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Q2. How can you approach to a customer?

View answers (8)
Q3. How can you grow a business?

View answers (6)

View all 23 questions

Muthoot Fincorp Customer Service Executive Interview Experiences

88 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 10 Apr 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Why did you choose this job and you can reach all goals of company?

Ans. I will do my best of knowledge and i like this job for serving common people.

Answered Anonymously

Add your answer

Q2. No more questions.........

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Will do your best......👍🏻👍🏻 all the best good luck

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 19 Jul 2021

Interview Questionnaire

1 Question

Q1. Where you want to be after 1-2 years?

Ans. I said as a BM or S.BM

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just asked about my knowledge and skills and qualifications.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 27 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Group Discussion

How to Convincing customer.

Round 2 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience in customer service

Customer Service Executive Interview Questions & Answers

posted on 20 Jan 2022

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About my self, previous work, about markets

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to face interview

Customer Service Executive Interview Questions & Answers

posted on 20 Jan 2022

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About myself, about market policy of banking NBFC

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview I like it

Get interview-ready with Top Muthoot Fincorp Interview Questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 7 Oct 2020

Interview Questionnaire

1 Question

Q1. About customer relationship

Add your answer

Customer Service Executive Interview Questions & Answers

posted on 26 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell about your self

Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.

Answered by Lincy L

Add your answer

Q2. Why did you choose this job

Ans. Because I have the necessary qualifications

Answered by Lincy L

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident
Speak positively

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 13 May 2018

Interview Questionnaire

1 Question

Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....

View 12 more answers

Interview Preparation Tips

Round: Group Discussion
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Muthoot Fincorp Interview FAQs

How many rounds are there in Muthoot Fincorp Customer Service Executive interview?

Muthoot Fincorp interview process usually has 1-2 rounds. The most common rounds in the Muthoot Fincorp interview process are Aptitude Test, HR and One-on-one Round.

How to prepare for Muthoot Fincorp Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Fincorp. The most common topics and skills that interviewers at Muthoot Fincorp expect are Sales, Customer Service, Gold Loan, Marketing and Business Development.

What are the top questions asked in Muthoot Fincorp Customer Service Executive interview?

Some of the top questions asked at the Muthoot Fincorp Customer Service Executive interview -

What do you know about gold loans and How will you identify whether the custome...read more
How can you approach to a custom...read more
How can you grow a busine...read more

How long is the Muthoot Fincorp Customer Service Executive interview process?

The duration of Muthoot Fincorp Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Muthoot Fincorp Interviews By Designations

Muthoot Fincorp Customer Service Executive Interview Process

based on 173 interviews

3 Interview rounds

Aptitude Test Round - 1
Aptitude Test Round - 2
One-on-one Round

Anonymously discuss salaries, work culture, and many more

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Muthoot Fincorp Customer Service Executive Salary

based on 1.5k salaries

₹1 L/yr - ₹3.9 L/yr

29% less than the average Customer Service Executive Salary in India

View more details

Muthoot Fincorp Salaries in India

Customer Service Executive 1.5k salaries	₹1 L/yr - ₹3.9 L/yr
Branch Manager 601 salaries	₹1.2 L/yr - ₹6.3 L/yr
Assistant Branch Manager 227 salaries	₹1.7 L/yr - ₹4.8 L/yr
Area Manager 218 salaries	₹3.2 L/yr - ₹10.1 L/yr
Branch Incharge 193 salaries	₹1.1 L/yr - ₹4.5 L/yr