100+ Muthoot Fincorp Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?

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Q2. How can you approach to a customer?

View answers (8)
Q3. How can you grow a business?

View answers (6)

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Muthoot Fincorp Customer Service Executive Interview Experiences

88 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There were 5 interview rounds.

Interview Questionnaire

3 Questions

Q1. What is your dream job?

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Q2. How can you grow a business?

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Q3. How can you approach to a customer?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepare for these questions. They also ask some simple questions like tell me something about your family etc.
Be confident and you will definitely have a chance to become an employee under Muthoot fincorp.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 1 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2022. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. First of all asking about previous experience and educational details and Family background.

Add your answer

Q2. They ask about how to convince the customer during sell their third party products.

Add your answer

Q3. About salary discussion.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have much confidence to sell their third party products go ahead.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 3 Jun 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Number of gold loan that your can bring

Ans.

I can bring in a significant number of gold loans based on my experience and skills.

I have extensive knowledge of the gold loan market and its customers
I have a proven track record of successfully acquiring and retaining gold loan customers
I am skilled in identifying potential customers and converting leads into sales
I have excellent communication and negotiation skills
I am confident that I can bring in a substantial n

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dressing code can be in formal
Straight answer only

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Round 3 - Aptitude Test

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Customer Service Executive interview:

Computer Skills

Interview preparation tips for other job seekers - Telephonic Interview , and 2nd interview to face to face

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Central finance minister &state finance minister & some Rbi questions

Add your answer

Q2. I think you know

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a tuff interview .you know minimum knowledge of RBI rules

Get interview-ready with Top Muthoot Fincorp Interview Questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 4 Jan 2022

I applied via Recruitment Consultant and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Self introduction

Add your answer

Q2. Cometed to selles

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a selles one but was majorly a stress test. it lasted for about 1hour 10 minutes. The interviwer wanted to test both my knowledge and comunication skills. And cometed to selles .most of question asked for marketing,selles how to selles the products,they want his capable to marketing near by local market, ATM,bank bus stands etc.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 16 Jan 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Newspaper Ad and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. How will you able to manage the stress and pressure in the company?

Add your answer

Q2. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?

View 9 more answers

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Customer Service Executive interview:

Gold loans
Targets

Interview preparation tips for other job seekers - To be honest...This is the most target based job one can have ..The work and office environment will be good but targets are too high which is stressful to complete per month specifically..If you join this company for whatever role you want to,You've to be very careful regarding the work you're doing..Everything is related to gold,cash and cheques..Incentives and bonus payments will be additional but think twice when you are going through a target based job..

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 19 Oct 2021

Interview Questionnaire

3 Questions

Q1. Privious experience

Add your answer

Q2. Knowledge and skills

Add your answer

Q3. Marketing activities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Well known knowledge of gold loan and there third party products

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 26 Jul 2021

Interview Questionnaire

3 Questions

Q1. Tell me about yourself

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Q2. From wich school/college you are passed.

Add your answer

Q3. Family background

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Dec 2022

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Asked about the company self introduction

Add your answer

Q2. Will you able to complete targets

Ans.

Yes, I am confident in my ability to complete targets.

I have a track record of meeting and exceeding targets in my previous roles.
I am highly motivated and driven to succeed.
I am willing to put in extra effort and work outside of regular hours if necessary.
I am open to feedback and willing to make adjustments to improve my performance.
I am skilled in time management and prioritization, which helps me stay on track and

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If u r able to do month on month targets it will be easy for to sustain

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Muthoot Fincorp Interview FAQs

How many rounds are there in Muthoot Fincorp Customer Service Executive interview?

Muthoot Fincorp interview process usually has 1-2 rounds. The most common rounds in the Muthoot Fincorp interview process are Aptitude Test, HR and One-on-one Round.

How to prepare for Muthoot Fincorp Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Fincorp. The most common topics and skills that interviewers at Muthoot Fincorp expect are Sales, Customer Service, Gold Loan, Marketing and Business Development.

What are the top questions asked in Muthoot Fincorp Customer Service Executive interview?

Some of the top questions asked at the Muthoot Fincorp Customer Service Executive interview -

What do you know about gold loans and How will you identify whether the custome...read more
How can you approach to a custom...read more
How can you grow a busine...read more

How long is the Muthoot Fincorp Customer Service Executive interview process?

The duration of Muthoot Fincorp Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Muthoot Fincorp Interviews By Designations

Interview Questions for Popular Designations

Muthoot Fincorp Customer Service Executive Interview Process

based on 173 interviews

3 Interview rounds

Aptitude Test Round - 1
Aptitude Test Round - 2
One-on-one Round

Anonymously discuss salaries, work culture, and many more

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Muthoot Fincorp Customer Service Executive Salary

based on 1.5k salaries

₹1 L/yr - ₹3.9 L/yr

29% less than the average Customer Service Executive Salary in India

View more details

Muthoot Fincorp Salaries in India

Customer Service Executive 1.5k salaries	₹1 L/yr - ₹3.9 L/yr
Branch Manager 601 salaries	₹1.2 L/yr - ₹6.3 L/yr
Assistant Branch Manager 227 salaries	₹1.7 L/yr - ₹4.8 L/yr
Area Manager 218 salaries	₹3.2 L/yr - ₹10.1 L/yr
Branch Incharge 193 salaries	₹1.1 L/yr - ₹4.5 L/yr