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Muthoot Fincorp
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Muthoot Fincorp Customer Service Executive Interview Questions, Process, and Tips
Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers
- Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
- Q2. How can you approach to a customer?
- Q3. How can you grow a business?
Muthoot Fincorp Customer Service Executive Interview Experiences
87 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
About muthoot fincrop ltd and
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Maths and gk related questions
Product releated like apptitude test
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
Mathematical aptitude questions
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(7 Questions)
- Q1. What was the role in previous company?
- Q2. Are no about ( something) related?
- Ans. This ans will be defined on something specific topics like accounts , CSE, technical skills depend on Eg , I have ask for account So can answer like this I have knowledge in GST accounting voucher and have previously work on tally ,zohoo accounting software
- Q3. Why we hire you in our company?
- Ans. On the basis of this role I have knowledge and skills therefore I can improve this position best I can
- Q4. Where you will say next five years ?
- Ans. I see myself in next five years to reputed position,team handle and manager level
- Q5. What was the salary expectation?
- Ans. As see the roles and responsibilities that I have done it depends on what company policies and my skills that shows on the role
- Q6. We are not provided that u expected salary so how u can manage?
- Q7. What is your short term and long term goals?
- Ans. My short term goal is to do work in reputed organization and learn and enjoy company training that I have provide, and long term goal is achieved best position in company with my abilities
(1 Question)
- Q1. Asking about business plan ?
- Ans. Basically in know every business needs good knowledge about this specific feild and make the mind map that helps to keep more or more things Little way
Interview Preparation Tips
- Basic knowledge of the company
- Proper introduction
- English communication
- Confidence
- Learning abilities
- Communication Skills
Muthoot Fincorp interview questions for designations
Selected
I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.
(5 Questions)
- Q1. What did u study?
- Q2. Did u work anywhere else exprienced or fresher?
- Q3. MA study in kumvempuuniversity in shankaragatta shivmogha
- Q4. B.ed study in mlml b.ed college chikmgaluru
- Q5. School teacher working for basavanahalli goverment school in 9 months working exprience
Aptitude test was based on systems data maths
Interview Preparation Tips
Get interview-ready with Top Muthoot Fincorp Interview Questions
Selected
I applied via Company Website and was interviewed in Jun 2023. There were 2 interview rounds.
General intelligence
(1 Question)
- Q1. About self . And educational background questions
Interview Preparation Tips
Customer Service Executive Jobs at Muthoot Fincorp
Selected
I applied via Walk-in and was interviewed before Dec 2023. There were 2 interview rounds.
About myself and my working experience
(2 Questions)
- Q1. What is muthoot fincorp
- Ans.
Muthoot Fincorp is a leading non-banking financial company in India providing a wide range of financial services.
Muthoot Fincorp offers services such as gold loans, microfinance, housing finance, and foreign exchange.
It has a widespread network of branches across India, making it easily accessible to customers.
The company is known for its quick and hassle-free loan processing, especially in the gold loan segment.
- Q2. How to handle customer
- Ans.
Best practices for handling customers include active listening, empathy, prompt responses, and personalized solutions.
Practice active listening to understand the customer's concerns fully.
Show empathy towards the customer's situation and emotions.
Provide prompt responses to address issues quickly and efficiently.
Offer personalized solutions to meet the specific needs of each customer.
Follow up with customers to ensure ...
Interview Preparation Tips
Selected
I applied via Indeed and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Bio data and family details
- Q2. Family details background
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What is your qualification?
- Q2. Are u experienced or fresher?
Aptitude test was based on maths data puzzle solving etc
Interview Preparation Tips
UTHRA VIJAYAKUMAR
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
REASONING, VERBAL ENGLISH.
(1 Question)
- Q1. SELF INTRODUCTION, PRODUCT BASED QUESTIONS, PREVIOUS EXPERIENCE
Top trending discussions
Muthoot Fincorp Interview FAQs
The duration of Muthoot Fincorp Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Muthoot Fincorp Customer Service Executive Interview Process
based on 172 interviews
3 Interview rounds
- Aptitude Test Round - 1
- Aptitude Test Round - 2
- One-on-one Round
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Muthoot Fincorp Customer Service Executive Reviews and Ratings
based on 1.5k reviews
Rating in categories
|
Customer Service Executive
1.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Branch Manager
731
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Area Manager
218
salaries
| ₹0 L/yr - ₹0 L/yr |
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Branch Incharge
194
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
165
salaries
| ₹0 L/yr - ₹0 L/yr |
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