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Mphasis CSR Executive Interview Questions and Answers

Updated 9 Mar 2024

Mphasis CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. How can you handle customer
  • Ans. 

    I handle customers by actively listening to their concerns and providing effective solutions.

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Provide effective solutions to their problems

    • Maintain a positive and professional attitude

    • Follow up to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Soft call & passions with customer during the outbound call
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Other 

(1 Question)

  • Q1. Personal interview
Round 2 - HR 

(1 Question)

  • Q1. Privious company experience and bla bla

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident wen u attend the interview

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Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. May i know what you have done on your last weekend
  • Q2. Say about something for straight 2 minutes
  • Ans. 

    I will talk about the importance of corporate social responsibility in today's business world.

    • Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.

    • CSR initiatives can include philanthropy, ethical labor practices, environmental sustainability, and community engagement.

    • Companies that priori...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Voice accent and chat assesment
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion and Taking Roi to the next level
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me your self intro
  • Q2. Where are you from
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me your self intro
  • Q2. Which languages know
  • Q3. Are you comfortable in night shifts
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

An aptitude test is a standardized assessment that measures a person's potential and skills in a particular field or role. It's often used by employers during the recruitment process.

Round 2 - Assignment 

An "after interview assessment" refers to a test or evaluation that a company administers to a candidate after they have already had an initial interview, allowing the employer to further assess their skills, abilities, and suitability for the role beyond just the interview conversation; this could include things like technical skills tests, personality assessments, reference checks, or even further in-depth interviews with other team members depending on the role and company practices.

Round 3 - Group Discussion 

A group discussion (GD) in an interview is a selection process where a group of candidates are put together to discuss a given topic, allowing the interviewer to assess their communication skills, critical thinking, leadership abilities, and teamwork capabilities by observing how they interact and contribute to the conversation.

Round 4 - HR 

(7 Questions)

  • Q1. "Describe a time you had to address a performance issue with a high-performing employee."
  • Q2. "Tell me about a time you successfully coached a team member through a challenging situation
  • Q3. What are your salary expectations for this position?"'
  • Ans. 

    When asked "What are your salary expectations for this position?", the best answer is to provide a salary range based on your research of similar roles in the industry, considering your experience and qualifications, while stating that you are open to discussing further based on the specifics of the position and company benefits package; essentially, saying "Based on my research and experience, I'm looking for a salary...

  • Answered Anonymously
  • Q4. "Can you share an example of a time you demonstrated initiative in a previous role?"
  • Ans. 

    In my previous role as a [your job title], I noticed that our team was struggling with [specific problem or inefficiency]. To address this, I took the initiative to [action taken, like researching solutions, proposing a new process, or leading a project], which resulted in [positive outcome, like improved efficiency, increased sales, or better customer satisfaction].".

  • Answered Anonymously
  • Q5. "What are your career goals in the next 5 years, and how does this position align with them?"
  • Ans. 

    In five years, I see myself continuing to grow in my career and taking on more responsibility within the company by leveraging the expertise I've gained working in this industry for the past 5 years. I'm also looking to start a family in the next few years, so I'll be balancing work and home life.

  • Answered Anonymously
  • Q6. Why do you want to work for us or our company?
  • Q7. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - For a successful job search, key advice for job seekers includes: defining your career goals, thoroughly researching companies and roles, tailoring your resume and cover letter to each application, practicing interview answers, networking actively, following up after interviews, and maintaining a professional online presence; always be prepared to showcase your skills and accomplishments relevant to the position you're applying for.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. React lifecycle
  • Q2. Redux architecture
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal project experience
  • Q2. Datastructures and algorithms
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about company
  • Ans. 

    Our company is a leading provider of HR solutions, specializing in recruitment, training, and consulting services.

    • Founded in 2005 by John Smith

    • Headquartered in New York City

    • Clients include Fortune 500 companies such as Google and Microsoft

    • Offers a wide range of services including talent acquisition, leadership development, and HR technology solutions

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Ans. 

    Experienced HR professional with a passion for talent development and employee engagement.

    • Over 8 years of experience in HR roles

    • Skilled in recruitment, training, and performance management

    • Led initiatives to improve employee satisfaction and retention

    • Strong communication and interpersonal skills

    • Bachelor's degree in Human Resources Management

  • Answered by AI
  • Q2. How you know this company
  • Ans. 

    I have been following the company's growth and success in the industry for several years.

    • I have been a loyal customer of the company for the past 5 years.

    • I regularly read industry news and updates, and this company has been featured multiple times.

    • I have friends who work at the company and have shared positive feedback about the work culture.

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is you name
  • Ans. 

    My name is John Doe.

    • Full name is John Doe

    • Common first and last name combination

    • Easy to remember and pronounce

  • Answered by AI
  • Q2. How long you will abe staying
  • Ans. 

    I plan to stay long-term and grow with the company.

    • I am committed to the company's long-term goals and vision.

    • I am looking for stability and opportunities for growth within the organization.

    • I am excited about the potential to contribute to the company's success over the long term.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi [ HR team] ,

My name is ( Hemalatha ), and I'm reaching out to express my interest in the position at your company.

I am eager to learn more about the role and believe my background in [ MBA in mHR / Finance ] could be a good fit for your team.

Looking forward to your response. Thank you for your time and consideration.



Best Regards
Hemalatha
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Normal answer explained everything
  • Q3. Previous work ex
  • Q4. Likes and dislikes
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Roles and responsibilities
  • Q2. Expected ctc as per cc
  • Ans. 

    Expected CTC should be as per company policy and industry standards.

    • Expected CTC should be based on the candidate's experience, skills, and the job role.

    • Research industry standards and company policies to determine a reasonable expected CTC.

    • Consider factors such as location, company size, and benefits package when determining expected CTC.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. 3 rounds self introduction Written test Hr
  • Q2. Experience people total work experience
  • Q3. Y u left previous organisation
  • Q4. Written general knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Pleasent work area and good support from team

Mphasis Interview FAQs

How many rounds are there in Mphasis CSR Executive interview?
Mphasis interview process usually has 1-2 rounds. The most common rounds in the Mphasis interview process are One-on-one Round and HR.
What are the top questions asked in Mphasis CSR Executive interview?

Some of the top questions asked at the Mphasis CSR Executive interview -

  1. How can you handle custo...read more
  2. Privious company experience and bla ...read more

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Mphasis CSR Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Mphasis CSR Executive Salary
based on 4 salaries
₹1.9 L/yr - ₹3 L/yr
13% less than the average CSR Executive Salary in India
View more details

Mphasis CSR Executive Reviews and Ratings

based on 3 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

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