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Meru Info Solutions Customer Support Executive Interview Questions and Answers

Updated 27 Jun 2024

Meru Info Solutions Customer Support Executive Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Useless questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go and ruin your mental and physical health...you will get better option in Bangalore.

I applied via Approached by Company and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Would you like to continue in our management

Interview Preparation Tips

Interview preparation tips for other job seekers - Only direct interview is there, not so tough. Confidently get a job here

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Why did you left your last job?
  • Ans. 

    Seeking new challenges and growth opportunities in a more customer-focused role.

    • Desire for career advancement

    • Seeking a more customer-centric role

    • Looking for new challenges and opportunities

    • Company restructuring led to changes in job responsibilities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic soft skills interview just to check your communication skills like why do you want to join us? Where do you see yourself ?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

That was easy but I don't remember.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your career journey
  • Q2. Why you want to switch your previous company?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. About yourself mention your age location
  • Ans. Give a brief description of yourself For an example :- hi I am Swati I am 25 years old I am from Ranchi Jharkhand
  • Answered Anonymously
  • Q2. Educational background
  • Ans. Mention your school/college name and highest qualification with stream if carrier gaps then mention too
  • Answered Anonymously
  • Q3. Why do you want to join this job or industry
  • Ans. Mention your point that why you want to join give your own revelant point an example :- if you are applying for BPO then you can mention as BPO gives me flexibility and teamwork and it will provide me with opportunity to learn new skills and gain valuable industry knowledge and experience too
  • Answered Anonymously
Round 2 - Assignment 

Basic English and speaking test with filling the blanks to choose from the option given

Round 3 - One-on-one 

(4 Questions)

  • Q1. About yourself mention location and all the details which are asked education background too mention your school/college name
  • Ans. Briefly describe yourself mention your name age location and highest qualification if 12th then mention I have completed my 12th from name the School if graduated then mention I have completed my graduation from name the college
  • Answered Anonymously
  • Q2. About company background
  • Ans. Mention some good points about company and give a companys brief description what is the role of the company and how the company works
  • Answered Anonymously
  • Q3. About the job and how it works
  • Ans. Mention how the job for which you are applying it works and what are the opportunity and skills
  • Answered Anonymously
  • Q4. Where do you see yourself in next 5 years
  • Ans. I see myself continuing to work hard and progressing in my current role
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support Executive interview:
  • Should know about the job
  • How the company work
  • About company
Interview preparation tips for other job seekers - Always be confident while interview walking or telephonic both
speak boldly don't hesitate while talking
be in a good manner
speak in polite way
try to answer in point
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.

Round 1 - Interview  

(2 Questions)

  • Q1. Tel about ur self
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tel aboutfamily
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who support and care for each other.

    • Family provides emotional support and love.

    • Family members share common values and traditions.

    • Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

    • Family dynamics can vary greatly depending on cultural norms and individual relationships.

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Why do you want to work at this company
  • Ans. Make the role great fit for me and I love customer support
  • Answered Anonymously
  • Q2. Why do you want this job
  • Ans. I saw the social media I have always loved how you have people in different departments interact users
  • Answered Anonymously
  • Q3. What are you greatest strength
  • Ans. Working hard work and where everything is new and consanlty growing
  • Answered Anonymously
  • Q4. Why should hiring you
  • Ans. This company famous for India greatest think
  • Answered Anonymously
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Ans. 

    Interest means something that arouses curiosity or concern.

    • Interest can refer to a topic or subject that someone finds fascinating or engaging.

    • It can also refer to the feeling of wanting to know more about something.

    • In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

    • Showing genuine interest in helping customers can improve customer satisfaction and loyal

  • Answered by AI
  • Q9. How explain company
  • Q10. What Experience
Round 3 - Technical 

(7 Questions)

  • Q1. What can you expect an interview with tcs
  • Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
  • Answered Anonymously
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Ans. Hobbies experience family background weakness strength
  • Answered Anonymously
  • Q7. Asking skills u
  • Ans. Post graduate diploma in computer application s
  • Answered Anonymously
Round 4 - Coding Test 

I don't know this coding test because I have completed my studies b.com computers

Round 5 - Assignment 

I don't know because I have studied commerce

Round 6 - Group Discussion 

Group discussion is mean important

Round 7 - Coding Test 

I don't know coding test

Round 8 - HR 

(2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
  • Ans. Easy attracted people and trust everyone
  • Answered Anonymously
Round 9 - HR 

(3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
Round 10 - Assignment 

I don't know assignment

Round 11 - Coding Test 

No this answer because I have complete my graduation b.com

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me About your Resume
  • Ans. 

    Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.

    • 5+ years of experience in customer support roles

    • Proficient in handling customer inquiries and complaints

    • Skilled in using CRM software to track customer interactions

    • Successfully resolved 90% of customer issues within a timely manner

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. How much year of experience you are holding
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years

    • I have experience handling customer queries and complaints

    • I have worked in both phone and email support roles

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

  • Answered by AI
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How will you manage with multiple tasks
  • Ans. 

    I will prioritize tasks based on urgency and importance, delegate when necessary, and use time management techniques.

    • Prioritize tasks based on urgency and importance

    • Delegate tasks when necessary

    • Use time management techniques such as creating to-do lists and setting deadlines

    • Stay organized and focused on one task at a time

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce yourself?

Meru Info Solutions Interview FAQs

How many rounds are there in Meru Info Solutions Customer Support Executive interview?
Meru Info Solutions interview process usually has 1 rounds. The most common rounds in the Meru Info Solutions interview process are One-on-one Round and HR.

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Meru Info Solutions Customer Support Executive Salary
based on 52 salaries
₹2.1 L/yr - ₹3 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Meru Info Solutions Customer Support Executive Reviews and Ratings

based on 10 reviews

3.6/5

Rating in categories

3.3

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.4

Job Security

2.8

Company culture

2.0

Promotions/Appraisal

3.5

Work Satisfaction

Explore 10 Reviews and Ratings
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