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Meru Info Solutions Interview Questions and Answers

Updated 27 Jun 2024

Meru Info Solutions Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Useless questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go and ruin your mental and physical health...you will get better option in Bangalore.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

I applied via Approached by Company and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Would you like to continue in our management

Interview Preparation Tips

Interview preparation tips for other job seekers - Only direct interview is there, not so tough. Confidently get a job here

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Process planning refers to the methodical approach of determining the best possible way to manufacture a product or deliver a service by considering various aspects such as resources, timelines, and methodologies involved in production or execution.

Round 2 - One-on-one 

(5 Questions)

  • Q1. Explain about previous process
  • Q2. Explain about my work experience
  • Q3. Explain about my work standard
  • Q4. Explain about my managing method
  • Q5. Explain about my working style
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. What is the DAX formula for calculating a running total?
  • Q2. What is the DAX formula for replacing blank values with zero and vice versa?
  • Q3. SQL Queries for the above scenarios
Round 2 - HR 

(2 Questions)

  • Q1. What are your previous work experiences?
  • Q2. Salary negotiations etc.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Can you introduce yourself?
  • Q2. Random topic vocalisation
Round 2 - Aptitude Test 

Typing tests and the Versant test.

Round 3 - Technical 

(2 Questions)

  • Q1. What was your role in your last job?
  • Q2. How comfortable are you with rotational night shifts and having weekdays off?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in yourself.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
  • Q2. I will learn new things and growth
  • Q3. How setup new funds
  • Q4. We have behaviour in management
  • Q5. Always positive thoughts and hard work

Interview Preparation Tips

Topics to prepare for Statestreet HCL Services Reconciliation Specialist interview:
  • Bank Reconciliation
Interview preparation tips for other job seekers - Some of the people they don't talk properly but they will do great hard worker and smart work. You have to give to chance to them develop and trainings.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Voice and non voice processing?
  • Q2. Voice and non voice difference?
  • Ans. 

    Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.

    • Voice involves speaking with customers over the phone or in person

    • Non-voice involves communicating through written messages, emails, or chat

    • Voice requires good verbal communication skills, while non-voice requires good written communication skills

  • Answered by AI
  • Q3. What is the voice and non voice processing and it roles ?
  • Ans. 

    Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.

    • Voice processing involves interacting with customers over the phone

    • Non-voice processing involves handling customer queries through emails, chat, social media, etc.

    • Roles in voice processing include answering calls, providing assistance, resolving issues verbally

    • Roles in ...

  • Answered by AI
  • Q4. What about your company ?
  • Q5. How to d discuss about the customer care ?
  • Ans. 

    Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.

    • Listen actively to customer concerns

    • Empathize with the customer's situation

    • Offer solutions or alternatives to resolve issues

    • Provide clear and concise information

    • Follow up to ensure customer satisfaction

  • Answered by AI
Round 2 - Group Discussion 

Non voice, voice process to customer care every customer problems can solutions him

Interview Preparation Tips

Topics to prepare for HGS Non Voice Customer Care Executive interview:
  • customer care
  • Sales Executive Activities
  • Customer Relationship
  • customer support
Interview preparation tips for other job seekers - Hgs company voice and non voice roles
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself in english with my background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of climate change on biodiversity

    • Climate change is causing shifts in habitats and ecosystems

    • Loss of biodiversity can lead to negative consequences for ecosystems and human societies

    • Conservation efforts are crucial to protect vulnerable species

    • Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife

  • Answered by AI
  • Q3. I dont get offer letter
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of social media on mental health

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious mental health consequences

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family back ground
  • Q2. Talk on one topic for two minutes
  • Ans. 

    The impact of climate change on marine life

    • Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

    • Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

    • Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

    • Examples: Coral reefs in the Great Barrier Reef are experienci...

  • Answered by AI
Round 4 - Aptitude Test 

Myself in english with family background

Interview Preparation Tips

Interview preparation tips for other job seekers - nice interview with respect
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself then role and responsibilities
  • Q2. What makes you switch from an existing company to our company?
  • Ans. 

    I am looking for a new challenge and growth opportunities in a company known for its strong reputation and positive work culture.

    • Seeking new challenges and growth opportunities

    • Attracted to company's strong reputation

    • Interested in positive work culture

    • Possibility of career advancement

    • Better salary or benefits package

  • Answered by AI
  • Q3. Tell me about your previous company experience?
Round 2 - One-on-one 

(4 Questions)

  • Q1. Can spell your full name, place, contact number and address?
  • Ans. 

    Yes, I can spell my full name, place, contact number, and address.

    • Full Name: John Doe

    • Place: New York City

    • Contact Number: 555-555-5555

    • Address: 123 Main Street, Apt 1A, New York, NY 10001

  • Answered by AI
  • Q2. Tell which one you like either college life or working life?
  • Ans. 

    I prefer working life over college life due to the sense of accomplishment and independence it provides.

    • Working life offers financial stability and independence

    • College life can be stressful with exams and assignments

    • In working life, you can see the direct impact of your efforts on your career growth

    • Working life allows for more freedom to make decisions and take ownership of projects

  • Answered by AI
  • Q3. Tell about feminizam?
  • Ans. 

    Feminism is a social and political movement advocating for equal rights and opportunities for women.

    • Feminism aims to challenge and dismantle gender-based discrimination and inequality.

    • It seeks to empower women and promote gender equality in various aspects of society, including politics, economics, and culture.

    • Feminism encompasses a wide range of perspectives and approaches, including liberal feminism, radical feminism...

  • Answered by AI
  • Q4. It's an general topic, you guys need to prepare and communicate well. Then eagerly seeking accent and tone
Round 3 - Aptitude Test 

Calculation regarding percentage

Round 4 - Assignment 

One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently had an interview for the AR Caller position. Although the process initially took a while to start, they eventually began and carried out a thorough filtering process. They were focused on finding candidates who could effectively handle US clients. Dharun was really helpful, even though I couldn’t make it on time; I requested to reschedule for the afternoon, and he kindly made it possible. The HR team's attitude was impressive, from the way they communicated to the guidance they provided. They handled everything smoothly and clearly explained the roles and responsibilities as I progressed to the second round.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. User access management control
  • Q2. Change management control
Round 2 - Technical 

(2 Questions)

  • Q1. What were the findings during assessment
  • Ans. 

    The findings during assessment revealed a lack of communication among team members and a need for more efficient project tracking.

    • Lack of communication among team members was identified as a key issue

    • There was a need for more efficient project tracking tools and processes

    • Some team members lacked the necessary skills or training for their roles

  • Answered by AI
  • Q2. Review of policy
  • Ans. 

    Reviewing policies involves analyzing, updating, and ensuring compliance with regulations and best practices.

    • Analyze current policies to identify gaps or areas for improvement

    • Update policies to reflect changes in regulations or best practices

    • Ensure policies are communicated effectively to all stakeholders

    • Regularly review policies to ensure ongoing compliance

    • Example: Reviewing a company's data security policy to ensure

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. To create policy what is required
  • Ans. 

    To create policy, research, analysis, drafting, consultation, and approval are required.

    • Research on the topic to understand the issue and potential solutions

    • Analysis of the research findings to determine the best course of action

    • Drafting the policy document with clear objectives, guidelines, and procedures

    • Consultation with stakeholders, experts, and affected parties for feedback and input

    • Approval of the policy by relev

  • Answered by AI
  • Q2. What are the findings
  • Ans. 

    The findings include key insights and conclusions from the research or analysis conducted.

    • Findings highlight key trends and patterns identified during the project.

    • Conclusions drawn from the data collected and analyzed.

    • Recommendations based on the findings to improve project outcomes.

    • Implications of the findings on future project planning and execution.

  • Answered by AI
Round 4 - Technical 

(2 Questions)

  • Q1. What is control
  • Ans. 

    Control is the process of monitoring and influencing the performance of a project to ensure it meets its objectives.

    • Control involves comparing actual performance to planned performance

    • It also involves taking corrective actions to address any deviations from the plan

    • Control helps in ensuring that the project stays on track and achieves its goals

    • Examples of control measures include regular progress reports, milestone tra

  • Answered by AI
  • Q2. What is user access management control
  • Ans. 

    User access management control is the process of regulating and monitoring access to a system or network by users.

    • It involves setting up user accounts with appropriate permissions and restrictions.

    • It includes authentication methods such as passwords, biometrics, or two-factor authentication.

    • User access management control also involves monitoring user activity and enforcing security policies.

    • Examples include role-based ...

  • Answered by AI
Round 5 - HR 

(2 Questions)

  • Q1. Why did you leave your first organisation
  • Q2. Are you ready to relocate

Skills evaluated in this interview

Meru Info Solutions Interview FAQs

How many rounds are there in Meru Info Solutions interview?
Meru Info Solutions interview process usually has 1 rounds. The most common rounds in the Meru Info Solutions interview process are One-on-one Round and HR.

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Meru Info Solutions Reviews and Ratings

based on 39 reviews

4.1/5

Rating in categories

3.6

Skill development

3.9

Work-Life balance

3.7

Salary & Benefits

3.7

Job Security

3.5

Company culture

3.0

Promotions/Appraisal

3.8

Work Satisfaction

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