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Kotak Mahindra Bank

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based on 15.7k Reviews

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Kotak Mahindra Bank Customer Executive Interview Questions and Answers

Updated 7 Dec 2024

Kotak Mahindra Bank Customer Executive Interview Experiences

1 interview found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction and family
    • Add your answer
  • Q2. About experience
    • Add your answer

Interview questions from similar companies

Customer Executive Interview Questions & Answers

Axis Bank user image Anonymous

posted on 18 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Axis Bank provides customer service and customer support always axis bank
    • Add your answer
  • Q2. Axis Bank is the
    • Add your answer
  • Q3. Axis Bank is mostly good provide customer service and customer satisfaction of our axis bank
    • Add your answer
  • Q4. Axis provide all the facilities provided our country and customer service
    • Add your answer
  • Q5. Axis provide credit card atm all the facilities provided by bank
    • Add your answer
  • Q6. Axis bank provide debit card
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - axis Bank is a private bank but services very well

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
    • Add your answer
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

RBL Bank user image Anonymous

posted on 7 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why did you chose bpo
    • Add your answer
Round 2 - Team lead  

(1 Question)

  • Q1. Can you tell me something about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.

Customer Service Officer Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Some banking related topics and customer service
    • Add your answer
Round 3 - Assignment 

Some general knowledge information and banking related questions

Customer Service Associate Interview Questions & Answers

Union Bank of India user image Anonymous

posted on 21 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Ujjivan Small Finance Bank user image DEVESH VERMA

posted on 15 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Relation Officer Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 1 Jul 2022

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. 1- shortlist the CV, normal aptitude test of basic %age , English etc , then one to one round,
    • Add your answer
  • Q2. 1- local area knowing , source of business , etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is many more to learn about corporate,

Customer Relation Officer Interview Questions & Answers

Yes Bank user image abhishek sharma

posted on 4 Dec 2021

Interview Questionnaire 

4 Questions

  • Q1. How mannage critical customer complaint
  • Ans. 

    Critical customer complaints are managed by acknowledging the issue, empathizing with the customer, investigating the problem, providing a solution, and following up.

    • Listen actively and attentively to the customer's complaint

    • Apologize for the inconvenience caused and show empathy

    • Investigate the issue and gather all necessary information

    • Provide a solution that meets the customer's needs and expectations

    • Follow up with th...

    • Answered by AI
    Add your answer
  • Q2. How to customer interaction with you
    • Add your answer
  • Q3. What is work
    • Add your answer
  • Q4. How to work as employee work for our company
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Utkarsh Small Finance Bank user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
    • View 1 more amswer
  • Q2. Tell us that why we should appoint you
    • Add your answer
  • Q3. Tell us about your last job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it
More about working at Kotak Mahindra Bank
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Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Customer Executive interview?
Kotak Mahindra Bank interview process usually has 1 rounds. The most common rounds in the Kotak Mahindra Bank interview process are One-on-one Round.
What are the top questions asked in Kotak Mahindra Bank Customer Executive interview?

Some of the top questions asked at the Kotak Mahindra Bank Customer Executive interview -

  1. Self introduction and fam...read more
  2. About experie...read more

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Kotak Mahindra Bank Customer Executive Salary
based on 4 salaries
₹1.8 L/yr - ₹3.5 L/yr
29% less than the average Customer Executive Salary in India
View more details
Kotak Mahindra Bank Salaries in India
Assistant Manager
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₹1.1 L/yr - ₹5 L/yr

Deputy Manager
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₹1.6 L/yr - ₹8 L/yr

Manager
5.4k salaries
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₹4 L/yr - ₹12 L/yr

Senior Manager
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₹6.5 L/yr - ₹19 L/yr

Relationship Manager
2.4k salaries
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₹1.5 L/yr - ₹10 L/yr

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