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Axis Bank

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3.8

based on 24.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Executive Interview Questions and Answers

Updated 29 May 2023

Axis Bank Customer Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Axis Bank provides customer service and customer support always axis bank
  • Q2. Axis Bank is the
  • Q3. Axis Bank is mostly good provide customer service and customer satisfaction of our axis bank
  • Q4. Axis provide all the facilities provided our country and customer service
  • Q5. Axis provide credit card atm all the facilities provided by bank
  • Q6. Axis bank provide debit card

Interview Preparation Tips

Interview preparation tips for other job seekers - axis Bank is a private bank but services very well

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction and family
  • Q2. About experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(3 Questions)

  • Q1. What is phone Banking?
  • Ans. 

    Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.

    • Allows customers to check account balances

    • Enables customers to transfer funds between accounts

    • Provides assistance with setting up automatic bill payments

    • Allows customers to report lost or stolen cards

    • Offers support for general inquiries and account maintenance

  • Answered by AI
  • Q2. Tell me about your city and what is most famous in your city?
  • Ans. 

    I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.

    • Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square

    • Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem

    • Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants

  • Answered by AI
  • Q3. Tell me about yourself?
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing excellent service

    • I am a great communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Only for Experience related questions
  • Q2. Only for banking and encurence
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
Round 2 - Aptitude Test 

MATHS, REASONING , PERSONALITY TEST

Round 3 - HR 

(1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. How did you hear about this role?
Round 2 - Aptitude Test 

Very basic test simple maths and logic questions

Round 3 - HR 

(4 Questions)

  • Q1. Intro your self
  • Q2. Why should we hire you
  • Q3. What are your strengths and weakness?
  • Q4. What you bring to the table?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

100 marks aptitude test

Round 2 - Aptitude Test 

100 marks of reasoning test

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.

Customer Relation Officer Interview Questions & Answers

Barclays user image Ashutosh Mahadeo Toradmal

posted on 12 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions about debit card credit card
  • Q2. Questions about bank of baroda

Interview Preparation Tips

Interview preparation tips for other job seekers - Be informed about basic computer functions. Example : exel, word and other softwares

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Executive interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Axis Bank Customer Executive interview?

Some of the top questions asked at the Axis Bank Customer Executive interview -

  1. axis Bank provides customer service and customer support always axis b...read more
  2. axis Bank is mostly good provide customer service and customer satisfaction of ...read more
  3. Axis provide credit card atm all the facilities provided by b...read more

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People are getting interviews through

based on 1 Axis Bank interview
WalkIn
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Axis Bank Customer Executive Salary
based on 5 salaries
₹1.9 L/yr - ₹3 L/yr
42% less than the average Customer Executive Salary in India
View more details

Axis Bank Customer Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

2.0

Job Security

5.0

Company culture

1.0

Promotions/Appraisal

1.0

Work Satisfaction

Explore 1 Review and Rating
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