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Jio Customer Support Associate Interview Questions and Answers

Updated 23 Jun 2022

Jio Customer Support Associate Interview Experiences

1 interview found

I applied via Newspaper Ad and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Selfie introduction working details in thelugu jobs im average english are basic english knowledge
  • Q2. So please Ask to thelugu interview questions basically im freshers no attempt to eney interview questions so please request har because customer support thelugu portal job im applied her so i well manege t...
  • Q3. Customer support questions in thelugu interview qostions
  • Q4. Customer support questions

Interview Preparation Tips

Topics to prepare for Jio Customer Support Associate interview:
  • Commerce
  • Input
  • Output
Interview preparation tips for other job seekers - Basically reliance jio company was amazing company

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Adsdfasf esdfgg gsdfdsf sdfsdf
  • Q2. Vsdfgdg ghsdfsd gfafdf
Round 2 - Technical 

(2 Questions)

  • Q1. Afdfad dfasdfad fadfdas dfasddf
  • Q2. A
Round 3 - HR 

(1 Question)

  • Q1. Aadf adf adfasd adsf

Interview Preparation Tips

Interview preparation tips for other job seekers - don't join service delivery department by any chance work environment is very bad higher management like DGM, AVP and VP doesn't look for employee well being.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - HR 

(1 Question)

  • Q1. What do you do yesterday
Round 3 - Aptitude Test 

Aptitude questions, listening test, speaking test

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself, job profile
  • Q2. What is job profile
  • Q3. U have any experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Is there any experience in this field
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
  • Q2. Cheking fluency in hindi and English

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced customer service officer with a passion for helping others.

    • I have worked in the customer service industry for 5 years, providing support and assistance to customers in various situations.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have excellent communication and problem-solving skills, which allow me to effectively address cus...

  • Answered by AI
  • Q2. You just have to give them all your information and achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and bold and always believe in your self
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job experience last company name
  • Q2. Job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Last company name working day and job change

Jio Interview FAQs

How many rounds are there in Jio Customer Support Associate interview?
Jio interview process usually has 1 rounds. The most common rounds in the Jio interview process are One-on-one Round.
How to prepare for Jio Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are customer support, Customer Service, Hindi, bpo and Kannada.
What are the top questions asked in Jio Customer Support Associate interview?

Some of the top questions asked at the Jio Customer Support Associate interview -

  1. Customer support questions in thelugu interview qosti...read more
  2. So please Ask to thelugu interview questions basically im freshers no attempt t...read more
  3. Customer support questi...read more

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Jio Customer Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Jio Customer Support Associate Salary
based on 8 salaries
₹1.9 L/yr - ₹2.5 L/yr
22% less than the average Customer Support Associate Salary in India
View more details

Jio Customer Support Associate Reviews and Ratings

based on 10 reviews

4.4/5

Rating in categories

4.4

Skill development

4.2

Work-life balance

4.1

Salary

4.3

Job security

4.3

Company culture

4.2

Promotions

4.3

Work satisfaction

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