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Tcil Customer Service Officer Interview Questions and Answers

Updated 5 Feb 2022

Tcil Customer Service Officer Interview Experiences

1 interview found

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced customer service officer with a passion for helping others.

    • I have worked in the customer service industry for 5 years, providing support and assistance to customers in various situations.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have excellent communication and problem-solving skills, which allow me to effectively address cus...

  • Answered by AI
  • Q2. You just have to give them all your information and achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and bold and always believe in your self

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Self introduction and previous company details experience

Interview Preparation Tips

Interview preparation tips for other job seekers - To attend interview must be carry on resume

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

I was interviewed before Mar 2021.

Round 1 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - nice company , work culture ,fairly compansated

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
  • Q3. Why this job is important for you?
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Tcil Interview FAQs

How many rounds are there in Tcil Customer Service Officer interview?
Tcil interview process usually has 3 rounds. The most common rounds in the Tcil interview process are Aptitude Test, Group Discussion and One-on-one Round.

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