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Vodafone Idea Customer Relationship Officer Interview Questions and Answers

Updated 14 May 2024

Vodafone Idea Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
  • Customer Service
  • Customer problem regarding
  • Problem solution
Interview preparation tips for other job seekers - I just want to say, mahnat karne walon ki haar nahi hoti , or unko job ki Kami nahi hoti

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What are your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,give your answers in polite way without hesitation

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself??

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't tell anything that you don't know just be simple they only want to know that your capable of speaking dont tell anything that you really dont know after that they will ask you about the things that say in your introduction so please tell what you actually like.

Interview Questionnaire 

1 Question

  • Q1. About my work experience

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

  • Answered by AI
  • Q2. I answered them in confidence as i aware those languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellaneous). In my case we had to spoken on polluti...
  • Q2. Q. Why do you want to join our company?
  • Q3. Q. What are your strength?
  • Q4. How would you handle the customer?
  • Ans. 

    I would handle the customer by actively listening to their concerns, empathizing with their situation, and providing a prompt and satisfactory resolution.

    • Listen attentively to the customer's issue

    • Show empathy and understanding towards their situation

    • Ask clarifying questions to gather more information

    • Offer a solution or alternative options

    • Ensure the customer is satisfied with the resolution

    • Follow up to ensure the issue

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, talk to HR with proper eye contact

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What pay you want to work with us and how long will you stay?

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
  • Q2. Studdy information
  • Q3. Company information

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining
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Vodafone Idea Interview FAQs

How many rounds are there in Vodafone Idea Customer Relationship Officer interview?
Vodafone Idea interview process usually has 1 rounds. The most common rounds in the Vodafone Idea interview process are One-on-one Round.

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Vodafone Idea Customer Relationship Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Vodafone Idea Customer Relationship Officer Salary
based on 13 salaries
₹2.1 L/yr - ₹4 L/yr
11% less than the average Customer Relationship Officer Salary in India
View more details

Vodafone Idea Customer Relationship Officer Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

4.4

Salary

3.9

Job security

4.6

Company culture

3.9

Promotions

3.8

Work satisfaction

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