ITC Guest Service Associate Interview Questions and Answers

I applied for this role because of my passion for providing excellent customer service and my experience in hospitality.

• Motivated by passion for customer service

• Experience in hospitality industry

• Strong communication and problem-solving skills

• Accomplishments in college include leadership roles in student organizations

• Participation in customer service training programs

ITC Limited is an Indian multinational conglomerate company headquartered in Kolkata, West Bengal.

• ITC was established in 1910 as the Imperial Tobacco Company of India Limited.

• It has diversified business interests including FMCG, hotels, paperboards, packaging, agri-business, and information technology.

• ITC is known for its sustainability initiatives and social responsibility programs.

• One of its popular brands is 'Classm

I am a dedicated and customer-oriented individual with a background in hospitality and a passion for providing excellent service.

• Background in hospitality industry

• Strong customer service skills

• Passion for providing excellent service

• Ability to handle difficult situations with professionalism