Infosys BPM Technical Support Executive Interview Questions and Answers

There was logical, Grammar

Q1. Knowing about the problem solving
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Amcat mobile app test
Basis question of English

Q1. All technical knowledge about printer computer and wifi
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Q1. Round with operational manager My self and some behavior question
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Q1. Introduce your self
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Strong problem-solving skills and ability to work under pressure

• Certified
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Q2. Long carrier gap
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Q1. Tel me about family
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I come from a close-knit family with parents, siblings, and extended relatives who support and care for each other.
• My parents have always been my biggest supporters and have taught me important values and life lessons.

• I have a close relationship with my siblings and we enjoy spending time together, whether it's going on family vacations or just hanging out at home.

• I also have a strong bond with my extended family membe...read more
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Q2. Tel about hobbies
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My hobbies include playing guitar, hiking, and reading.
• Playing guitar helps me relax and express myself creatively.

• Hiking allows me to explore nature and stay active.

• Reading helps me learn new things and escape into different worlds.
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Q1. Basic questions from my resume.
Ans. If they are asking you something which they have read from your cv , so just be confident about your answers as you all the answers about yourself.
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Q2. Russia Ukraine status
Ans. Now in this question she just wanted to check my English communication, told her whatever I knew about it and that's all, as there might be a chance that she doesn't know any thing about that
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Q1. Just some basic questions about computers.
Ans. Gave ans. To the questions I knew and denied2 for the ans. Which I don't know.
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This was just a versant round .

Q1. Communication round
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Q2. General knowledge about the work
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Q1. Where do you see yourself in 5 years?
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Q2. How happy when you work
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Q3. Talk any topics about covid
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Q1. How can you change your wife password
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Q2. What is wifi how do connect it
Ans. 
Wi-Fi is a wireless networking technology that allows devices to connect to the internet or communicate with each other wirelessly.
• Wi-Fi stands for Wireless Fidelity.

• It uses radio waves to transmit data between devices.

• To connect to Wi-Fi, you need a Wi-Fi enabled device (e.g., smartphone, laptop) and a Wi-Fi network.

• You can connect to a Wi-Fi network by selecting it from the available networks list on your device and ...read more
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Q1. What your favorites thing you love the most
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Q1. What are your salary expectations?
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Q2. Why should we hire you?
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Q3. Where do you see yourself in 5 years?
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Q4. Tell me about yourself.
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