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Infosys BPM Interview Questions, Process, and Tips

Updated 5 Mar 2025

Top Infosys BPM Interview Questions and Answers

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942 interviews found

Team Lead Interview Questions & Answers

user image Anonymous

posted on 3 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Work on all the aptitude

Round 3 - One-on-one 

(3 Questions)

  • Q1. Speak bold with brief intro about self
  • Ans. 

    Experienced team leader with strong communication skills and proven track record of driving results.

    • Led a team of 10 sales representatives to exceed quarterly targets by 20%

    • Implemented new training program resulting in 30% increase in employee productivity

    • Effective communicator who fosters a positive team environment

  • Answered by AI
  • Q2. Process knowledge
  • Q3. Ms excel or word knowledge

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your notice period, and what is your current salary?
  • Ans. 

    My notice period is 1 month, and my current salary is $60,000 per year.

    • Notice period is 1 month

    • Current salary is $60,000 per year

  • Answered by AI
  • Q2. What is your notice period?
  • Ans. 

    My notice period is one month.

    • Notice period is one month

    • Standard notice period in the industry

    • Can be negotiable based on circumstances

  • Answered by AI
Round 2 - Technical 

(6 Questions)

  • Q1. What is an amortization entry?
  • Ans. 

    An amortization entry is a financial transaction that spreads the cost of an intangible asset over its useful life.

    • Amortization entries are used to gradually reduce the value of intangible assets on the balance sheet.

    • They are typically recorded as a debit to amortization expense and a credit to the intangible asset account.

    • Examples of intangible assets that may require amortization entries include patents, trademarks,

  • Answered by AI
  • Q2. What is the process for recording a depreciation entry in accounting?
  • Ans. 

    Depreciation entry in accounting involves allocating the cost of an asset over its useful life.

    • Calculate the depreciation expense using a chosen method (straight-line, double-declining balance, units of production, etc.)

    • Debit the depreciation expense account and credit the accumulated depreciation account

    • Adjust the book value of the asset on the balance sheet

    • Repeat the process each accounting period until the asset is

  • Answered by AI
  • Q3. What are the types of reconstruction currently being undertaken?
  • Ans. 

    Types of reconstruction currently being undertaken include urban, environmental, and infrastructure reconstruction.

    • Urban reconstruction - rebuilding of cities and towns after natural disasters or conflicts

    • Environmental reconstruction - restoration of ecosystems and habitats

    • Infrastructure reconstruction - repairing or upgrading of roads, bridges, and utilities

    • Examples: rebuilding of New Orleans after Hurricane Katrina, ...

  • Answered by AI
  • Q4. What is your reason for seeking a job change?
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic work environment.

    • Looking for new challenges and opportunities for growth

    • Seeking a more dynamic work environment

    • Interested in taking on more responsibilities as an Assistant Manager

  • Answered by AI
  • Q5. What automation ideas have you implemented or suggested in your current processes?
  • Ans. 

    Implemented automation ideas include introducing automated email notifications for order status updates and setting up automated data backups.

    • Introduced automated email notifications for order status updates to improve communication with customers

    • Set up automated data backups to ensure data security and prevent loss

    • Suggested implementing automated inventory management system to streamline operations and reduce manual e

  • Answered by AI
  • Q6. What is the accounting entry for prepaid expenses?
  • Ans. 

    Prepaid expenses are assets paid for in advance but not yet used, so the accounting entry involves debiting an asset account and crediting a liability account.

    • Debit the Prepaid Expense account (asset account) to increase its balance

    • Credit the Cash/Bank account or Accounts Payable account to decrease the balance

    • As the prepaid expense is used up, it is recognized as an expense on the income statement

    • Examples: Prepaid ren

  • Answered by AI
Round 3 - Technical 

(8 Questions)

  • Q1. What is the amortization entry?
  • Ans. 

    Amortization entry is a financial accounting process of spreading the cost of an intangible asset over its useful life.

    • Amortization entry is used to allocate the cost of intangible assets such as patents, copyrights, and trademarks over their useful life.

    • It helps in matching the expense of the asset with the revenue it generates.

    • The entry typically involves debiting amortization expense and crediting accumulated amorti...

  • Answered by AI
  • Q2. What is your understanding of Lean?
  • Ans. 

    Lean is a methodology focused on maximizing customer value while minimizing waste.

    • Lean is about continuously improving processes to eliminate waste and increase efficiency.

    • It involves identifying value from the customer's perspective and streamlining operations to deliver that value.

    • Lean principles include Kaizen (continuous improvement), Just-in-Time production, and Jidoka (automation with a human touch).

    • Examples of L...

  • Answered by AI
  • Q3. What is your understanding of Six Sigma
  • Ans. 

    Six Sigma is a data-driven methodology used to improve processes by reducing defects and variations.

    • Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.

    • It uses statistical tools and techniques to measure and analyze process performance.

    • The goal of Six Sigma is to reduce variation and improve efficiency, ultimately leading to cost savings and customer satisfa...

  • Answered by AI
  • Q4. What are the techniques used in Six Sigma?
  • Ans. 

    Six Sigma techniques include DMAIC, Lean Six Sigma, Root Cause Analysis, and Statistical Process Control.

    • DMAIC (Define, Measure, Analyze, Improve, Control) is a structured problem-solving methodology used to improve processes.

    • Lean Six Sigma combines Six Sigma methods with Lean manufacturing principles to reduce waste and improve efficiency.

    • Root Cause Analysis is a technique used to identify the underlying cause of a pr...

  • Answered by AI
  • Q5. What is a service level?
  • Ans. 

    A service level is a metric used to measure the performance of a service provider in meeting customer expectations.

    • Service level agreements (SLAs) define the expected level of service to be provided

    • Service levels are often expressed as a percentage of time that a service is available or delivered within a certain timeframe

    • Monitoring and reporting on service levels helps identify areas for improvement

    • Example: A service ...

  • Answered by AI
  • Q6. What are Service Level Agreements (SLAs)?
  • Ans. 

    SLAs are agreements between a service provider and a customer that outline the level of service expected.

    • SLAs define the scope, quality, and responsibilities of the service provider.

    • They include metrics such as response time, resolution time, and uptime guarantees.

    • Penalties may be specified for failing to meet SLA requirements.

    • Examples include a web hosting company guaranteeing 99.9% uptime or a call center promising t

  • Answered by AI
  • Q7. What automation ideas have you proposed for the current processes?
  • Ans. 

    I have proposed implementing robotic process automation (RPA) for repetitive tasks, using workflow automation tools, and integrating AI for data analysis.

    • Proposed implementing robotic process automation (RPA) for repetitive tasks to increase efficiency

    • Suggested using workflow automation tools to streamline processes and reduce manual errors

    • Recommended integrating AI for data analysis to improve decision-making and fore

  • Answered by AI
  • Q8. What is the case study regarding the entry for accrued expenses?
  • Ans. 

    Accrued expenses refer to expenses that have been incurred but not yet paid.

    • Accrued expenses are recorded as liabilities on the balance sheet.

    • They are typically recognized at the end of an accounting period.

    • Examples include accrued salaries, interest, and utilities.

    • Accrued expenses are important for accurate financial reporting.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The final round with the Operations Head was quite challenging; his primary focus was on automation. He did not inquire about accounting, but rather asked questions related to Six Sigma, Lean methodologies, service levels, and service level agreements.

Top Infosys BPM Assistant Manager Operations Interview Questions and Answers

Q1. What is the process for recording a depreciation entry in accounting?
View answer (1)

Assistant Manager Operations Interview Questions asked at other Companies

Q1. What can you tell me about xlookup function?
View answer (26)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Techincal questions
Round 2 - Aptitude Test 

General knowlege and communication

Round 3 - HR 

(2 Questions)

  • Q1. Walk me through your resume
  • Ans. 

    I have 5 years of experience in technical support, with expertise in troubleshooting hardware and software issues.

    • Started as a technical support intern at XYZ Company

    • Promoted to Technical Support Specialist after 2 years

    • Handled troubleshooting for hardware and software issues for clients

    • Provided remote support via phone and email

    • Trained new team members on technical support processes

  • Answered by AI
  • Q2. Why to choose this job
  • Ans. 

    I am passionate about helping others solve technical issues and enjoy the challenge of troubleshooting complex problems.

    • I have a strong technical background and enjoy working with technology

    • I thrive in fast-paced environments and enjoy problem-solving

    • I have excellent communication skills and enjoy helping others

    • I find satisfaction in resolving issues and making a positive impact on customers

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Technical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for interview and respect all kind of job. Let it be anytype of work,just do it. Keep working during pressure, keep preparing. And believe in your self. All the best.

Technical Support Specialist Interview Questions asked at other Companies

Q1. What do you think are the key qualities necessary for providing excellent customer service?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Experienced Technology Support Specialist with a passion for troubleshooting and problem-solving.

    • Over 5 years of experience providing technical support to end-users

    • Proficient in troubleshooting hardware and software issues

    • Skilled in setting up and configuring network systems

    • Strong communication and customer service skills

    • Certified in IT support and network administration

  • Answered by AI
  • Q2. About experience
Round 2 - Technical 

(3 Questions)

  • Q1. What is the explanation of the OSI layers?
  • Ans. 

    The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • The OSI model helps in understanding how data is transmitted over a network.

    • Each layer has specific functions and interacts with adjacent layers.

    • Examples of OSI layers include Physical, Data Link, Network, Transport, Session, Presentation, and Appli

  • Answered by AI
  • Q2. What were the challenges you faced in your previous work?
  • Ans. 

    I faced challenges with outdated technology, lack of training, and communication issues.

    • Outdated technology hindered productivity and caused frequent system crashes.

    • Lack of training made it difficult to troubleshoot complex issues effectively.

    • Communication issues led to misunderstandings and delays in resolving technical issues.

  • Answered by AI
  • Q3. Outlook configuration

Interview Preparation Tips

Interview preparation tips for other job seekers - A positive organizational culture and job security are essential elements for employee satisfaction and retention.

Technology Support Specialist Interview Questions asked at other Companies

Q1. How to do test a perticuler application if we dont have any requirement
View answer (2)

Infosys BPM interview questions for popular designations

 Processing Executive

 (91)

 Senior Processing Executive

 (62)

 Process Specialist

 (54)

 Accountant

 (37)

 Account Assistant

 (34)

 Business Analyst

 (31)

 System Engineer

 (21)

 Team Lead

 (16)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test 

Social media ,Interests,Behaviour

Round 2 - One-on-one 

(3 Questions)

  • Q1. What Factors Would infrom ur approach to targeting the right people on social media in order to divice sales
  • Ans. 

    Targeting the right people on social media for sales involves analyzing demographics, interests, behavior, and engagement.

    • Utilize social media analytics tools to identify target audience demographics and interests

    • Create targeted ads based on audience behavior and engagement with previous posts

    • Engage with followers through interactive content to build relationships and increase sales potential

  • Answered by AI
  • Q2. What iş different between confidence and overconfidence
  • Ans. 

    Confidence is a belief in oneself based on experience and ability, while overconfidence is an excessive belief in oneself that may lead to arrogance and mistakes.

    • Confidence is based on realistic self-assessment, while overconfidence is often based on an inflated sense of self-worth.

    • Confidence allows for a healthy level of risk-taking and growth, while overconfidence can lead to reckless behavior and poor decision-makin...

  • Answered by AI
  • Q3. What is the mortgage loans?
  • Ans. 

    Mortgage loans are loans taken out to purchase real estate, with the property serving as collateral for the loan.

    • Mortgage loans are used to finance the purchase of a home or property.

    • The borrower makes monthly payments to the lender, which include principal and interest.

    • If the borrower fails to make payments, the lender can foreclose on the property.

    • Interest rates on mortgage loans can be fixed or adjustable.

    • Common typ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and over confidence

Top Infosys BPM Processing Executive Interview Questions and Answers

Q1. What factors would inform your approach to targeting the right people on social media in order to drive sales?
View answer (7)

Processing Executive Interview Questions asked at other Companies

Q1. What is meant by quality and brief explanation of it with an example?
View answer (62)

Get interview-ready with Top Infosys BPM Interview Questions

Team Lead Interview Questions & Answers

user image Ranjita

posted on 22 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About Excel Macros
  • Q2. Project management skill
Round 2 - One-on-one 

(2 Questions)

  • Q1. Excel Macros and reporting
  • Q2. How you can manage difficult situation
  • Ans. 

    I manage difficult situations by staying calm, assessing the problem, communicating effectively, and finding a solution.

    • Stay calm and composed to think clearly

    • Assess the situation to understand the root cause

    • Communicate effectively with all parties involved

    • Collaborate with team members to find a solution

    • Implement the solution and follow up to ensure resolution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during the interview process

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.

    • Over 5 years of experience in process improvement and optimization

    • Skilled in team management and leadership

    • Proficient in data analysis and reporting

    • Strong communication and interpersonal skills

    • Certified in Lean Six Sigma

  • Answered by AI
  • Q2. Tell me about your previous job profile.
  • Ans. 

    I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.

    • Managed team of associates to meet daily production targets

    • Analyzed process data to identify areas for improvement

    • Implemented new strategies to streamline operations and reduce errors

  • Answered by AI
  • Q3. Why did you leave your previous organization?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for career advancement

    • Desire for new challenges

    • Seeking better work-life balance

  • Answered by AI
  • Q4. What is your current CTC?
  • Ans. 

    My current CTC is INR 6,00,000 per annum.

    • My current CTC is INR 6,00,000 per annum.

    • I am currently earning INR 50,000 per month.

    • My total compensation package is INR 6 lakhs per year.

  • Answered by AI
  • Q5. What is your expected salary?
  • Ans. 

    My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.

    • My expected salary is flexible and open to discussion.

    • I am looking for a competitive salary that reflects my skills and experience.

    • I am open to considering benefits and opportunities for growth in addition to salary.

  • Answered by AI
Round 3 - One-on-one 

(7 Questions)

  • Q1. Go through your profile including your work profile.
  • Q2. What do you know about insurance and tell us the different types of it?
  • Ans. 

    Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.

    • Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

    • Life insurance provides a payout to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and treatments.

    • Auto insurance protects again...

  • Answered by AI
  • Q3. When & why did you leave your previous organization?
  • Ans. 

    I left my previous organization in order to pursue new opportunities for growth and development.

    • Opportunity for career advancement

    • Seeking new challenges

    • Change in industry focus

    • Relocation to a different city

    • Better work-life balance

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have the relevant experience, skills, and dedication to excel in this role.

    • I have X years of experience in process management and have consistently met or exceeded targets.

    • I am proficient in using various tools and software to streamline processes and improve efficiency.

    • I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.

    • I am highly organized, detail-oriented, and have ...

  • Answered by AI
  • Q5. Are comfortable with permanent night shift?
  • Ans. 

    Yes, I am comfortable with permanent night shifts.

    • I have previous experience working night shifts and have adjusted well to the schedule.

    • I understand the importance of maintaining a healthy work-life balance, even when working night shifts.

    • I am willing to adapt my lifestyle and routines to accommodate working during the night.

    • I am aware of the potential challenges of working night shifts, such as sleep disruption, and

  • Answered by AI
  • Q6. What is your current salary & what is your expected salary?
  • Ans. 

    I am currently earning $50,000 annually and my expected salary is $60,000.

    • Current salary: $50,000 annually

    • Expected salary: $60,000 annually

  • Answered by AI
  • Q7. Do you have any questions for us? if not then HR will share your feedback from us.

Interview Preparation Tips

Interview preparation tips for other job seekers - The aptitude test needs to be qualified with a minimum of 60%. It is very easy and basic level you need to be focused and attend more questions with accuracy. The HR round is just for checking your communication, and process-related knowledge, and having you comfortable with the budget. The game changer is the managerial round. You have to be well-prepared and confident while answering the questions. Provide real answers, do not lie to them, they will catch you. Within a week, you will get a call from HR if you get selected. All the best for your interview.

Senior Process Associate Interview Questions asked at other Companies

Q1. What is Purchase Order?
View answer (39)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response

I applied via Job Portal

Round 1 - Aptitude Test 

Testing and behavioral questions

Round 2 - Technical 

(1 Question)

  • Q1. Automation technical questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round, project and previous organization experience

Automation Test Engineer Interview Questions asked at other Companies

Q1. How to handle scrollbar and mouse activities Jenkins and Github Story Point in Agile
Backlogs in Agile
Jira workflow explain framework pom.xml wap number reverse program StellException
Exception in Selenium diff - getwindowhandles() and get... read more
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you interested work as a telesales executive
  • Q3. What is your current salary and how much is your expected salary ?
  • Q4. Why do you select as a telesales associate ?
Round 2 - HR 

(1 Question)

  • Q1. Why should I recruit you as a telesales executive

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not perfect but dedicated so if give opportunity to a person like me to work with you I will try my level best to be good fit

Telesales Associate Interview Questions asked at other Companies

Q1. What is paisa bazar ? Do you know what is the work
View answer (2)

Quality Specialist Interview Questions & Answers

user image HEMANTH SATTA

posted on 9 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. ERP related questions
  • Q2. Process related
  • Q3. Auditing questions
  • Q4. Advanced excel sheet
  • Q5. Payment method questions

Quality Specialist Interview Questions asked at other Companies

Q1. Do you know about excel? What is Vlookup and how to use it
View answer (1)

Automation Tester Interview Questions & Answers

user image Vijayalakshmi

posted on 2 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Print only nums in string
  • Ans. 

    Use regex to extract numbers from a string

    • Use regex pattern '\d+' to match one or more digits in a string

    • Iterate through each string in the array and use regex to extract numbers

    • Store the extracted numbers in a separate array

  • Answered by AI
  • Q2. Diff btwn Abstraction and Interface
  • Ans. 

    Abstraction is hiding the implementation details while Interface is a contract that defines the methods that a class must implement.

    • Abstraction focuses on what an object does, while Interface focuses on what an object is.

    • Abstraction can be achieved through abstract classes in Java, while Interface is implemented using the 'implements' keyword.

    • Abstraction allows for code reusability and flexibility, while Interface enfo...

  • Answered by AI

Automation Tester Interview Questions asked at other Companies

Q1. 1)Diffrence Between sanity and Smoke 2)What is regression Testing 3)how many test cases you execute per day 4)Tell me the diffrent Types of waits 5)When we use Implicite and Explicite wait 6)How many times you can use implicite wait in your... read more
View answer (1)

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM interview?
Infosys BPM interview process usually has 2-3 rounds. The most common rounds in the Infosys BPM interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Infosys BPM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are R2R, RTR, OTC, PTP and P2P.
What are the top questions asked in Infosys BPM interview?

Some of the top questions asked at the Infosys BPM interview -

  1. What journal is made when purchase requisition is crea...read more
  2. What factors would inform your approach to targeting the right people on social...read more
  3. T codes used for PRPO routed invoices, tcode for manually processing invoice, T...read more
How long is the Infosys BPM interview process?

The duration of Infosys BPM interview process can vary, but typically it takes about less than 2 weeks to complete.

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Infosys BPM Interview Process

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based on 9.8k reviews

3.6/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

2.8

Salary

4.2

Job security

3.7

Company culture

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3.4

Work satisfaction

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