Telesales Associate

10+ Telesales Associate Interview Questions and Answers

Updated 6 Jan 2025
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Q1. What is paisa bazar ? Do you know what is the work

Ans.

Paisa Bazaar is an online financial marketplace that offers a wide range of financial products and services.

  • Paisa Bazaar is a one-stop-shop for all financial needs such as loans, credit cards, insurance, and investments.

  • It provides a platform for customers to compare and choose from various financial products offered by different banks and financial institutions.

  • Paisa Bazaar also offers personalized financial advice and assistance to customers.

  • The company was founded in 2014 ...read more

Q2. How much time will it take for the amount Rs 450 to yield Rs 81 as interest at the rate of 4.5% per annum of simple interest?

Ans.

It will take 6 years for Rs 450 to yield Rs 81 as interest at the rate of 4.5% per annum of simple interest.

  • To calculate the time required, we can use the formula: Time = (Interest * 100) / (Principal * Rate)

  • Substituting the given values: Time = (81 * 100) / (450 * 4.5)

  • Simplifying the equation: Time = 6 years

Telesales Associate Interview Questions and Answers for Freshers

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Q3. A sum of Rs 12500 amounts to Rs 15500 in 4 years at the rate of simple interest. What is the rate of interest?

Ans.

The rate of interest is 6%.

  • To find the rate of interest, we can use the formula: Simple Interest = (Principal * Rate * Time) / 100

  • Given that the principal amount is Rs 12500, the final amount is Rs 15500, and the time is 4 years.

  • Substituting the values into the formula, we get: 15500 = (12500 * Rate * 4) / 100

  • Simplifying the equation, we have: 15500 = 500 * Rate

  • Dividing both sides by 500, we find: Rate = 15500 / 500 = 31

  • Therefore, the rate of interest is 31%.

Q4. What are the good quality of sales

Ans.

Good sales quality includes effective communication, product knowledge, and building relationships.

  • Effective communication skills to understand customer needs and provide solutions

  • In-depth knowledge of the product or service being sold

  • Building strong relationships with customers to increase loyalty and repeat business

  • Ability to handle objections and provide persuasive arguments

  • Meeting or exceeding sales targets and goals

  • Maintaining a positive attitude and being persistent in ...read more

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Q5. How would you approach selling a different brand of phone to a customer who has been happily using a Samsung phone for the past two years?

Ans.

I would highlight the unique features and benefits of the new phone, address any concerns the customer may have, and offer a trial period or money-back guarantee.

  • Highlight the unique features and benefits of the new phone compared to Samsung.

  • Address any concerns the customer may have about switching brands.

  • Offer a trial period or money-back guarantee to alleviate any hesitation.

  • Provide excellent customer service and follow-up to ensure satisfaction.

Q6. WHAT ARE THE PARAMETRES TO PITCH A CLIENT/CUSTOMER TO BUY A FITNESS PLAN?

Ans.

Parameters to pitch a client/customer to buy a fitness plan include understanding their goals, highlighting benefits, offering personalized plans, and providing social proof.

  • Understand the client's fitness goals and needs

  • Highlight the benefits of the fitness plan such as weight loss, muscle gain, improved health

  • Offer personalized plans tailored to the client's preferences and abilities

  • Provide social proof through testimonials or success stories

  • Address any objections or concer...read more

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Q7. What are the good quality of Salesman

Ans.

A good salesman should be persuasive, confident, and knowledgeable about the product or service they are selling.

  • Persuasive - able to convince potential customers to make a purchase

  • Confident - exudes confidence in themselves and the product/service they are selling

  • Knowledgeable - has a deep understanding of the product/service and can answer any questions the customer may have

  • Good communication skills - able to clearly and effectively communicate the benefits of the product/s...read more

Q8. How would you persuade me to obtain a new credit card if I already have five?

Ans.

I would highlight the unique benefits and rewards of the new credit card, such as higher cash back rates or exclusive travel perks.

  • Emphasize the additional benefits and rewards offered by the new credit card compared to the existing ones.

  • Highlight any special promotions or sign-up bonuses that come with the new credit card.

  • Explain how having multiple credit cards can actually improve credit utilization and potentially boost credit score.

  • Offer personalized recommendations base...read more

Telesales Associate Jobs

Cars24 Walkin Interview // Telesales Associate // Gurgaon 1-5 years
Cars24
3.6
₹ 3 L/yr - ₹ 4 L/yr
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Cars24 Walkin Interview // Telesales Associate // Gurgaon 1-5 years
Cars24
3.6
₹ 3 L/yr - ₹ 4 L/yr
Gurgaon / Gurugram
Cars24 Walkin Interview // Telesales Associate // Gurgaon 1-5 years
Cars24
3.6
₹ 3 L/yr - ₹ 4 L/yr
Gurgaon / Gurugram

Q9. WHY A CLIENT/CUSTOMER SHOULD BUY FITBASIX'S PLAN?

Ans.

FitBasix's plan offers personalized fitness programs, expert guidance, and proven results to help clients achieve their health and wellness goals.

  • Tailored fitness programs to meet individual needs and goals

  • Expert guidance from certified fitness trainers

  • Proven track record of success with satisfied customers

  • Access to a supportive community for motivation and accountability

Q10. Atleast speak for 30 35 seconds.

Ans.

The question is not specified. Can you please clarify?

  • Please provide more information about the question asked.

  • Without proper context, it is difficult to answer.

  • Can you please rephrase the question?

Q11. What is customer care

Ans.

Customer care is the act of providing assistance and support to customers before, during, and after a purchase.

  • Listening to customer needs and concerns

  • Providing timely and helpful responses

  • Resolving issues and complaints effectively

  • Building relationships with customers to ensure satisfaction

  • Going above and beyond to exceed customer expectations

Q12. what is name of C.E.O

Ans.

The name of the CEO is not provided in the question.

  • The name of the CEO was not mentioned in the question.

  • It is important to research the company to find out the name of the CEO.

  • You can check the company's website or recent news articles for this information.

Q13. Sale the product

Ans.

I would highlight the key features and benefits of the product, address any potential concerns, and create a sense of urgency to encourage the sale.

  • Highlight the unique selling points of the product

  • Address any potential objections or concerns the customer may have

  • Create a sense of urgency to encourage the customer to make a purchase

  • Use persuasive language and active listening skills to guide the customer towards a sale

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