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based on 9.1k Reviews

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Infosys BPM Technical Support Specialist Interview Questions and Answers for Experienced

Updated 28 Nov 2024

1 interview found

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Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Infosys portal and was interviewed in May 2024.

1 Interview Round

1

No job security Round (2 Questions)

  • Q1. No job security
  • Q2. Worst work culture

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to share my experience with Infosys BPM, particularly regarding the work-life balance, which I found to be quite poor. Despite having a positive interview experience, I would strongly advise against joining Infosys due to its lack of job security and disregard for employee well-being.

With over 6 years of experience working with international clients, I had previously been employed at Cognizant, where I worked on a Google project. I received a call from Infosys, passed their interview, and was asked to join immediately. Since Cognizant had a 90 days of notice period, I opted for a buyout, paid three months’ salary, and left on August 8, 2024, to join Infosys the next day, August 9, 2024. After undergoing 3 months of training, I was assigned to the night shift (9:00 PM to 6:15 AM), but due to health reasons, my doctor advised against working at night. I informed the Infosys management and HR about my situation, but they were unempathetic and instead asked me to resign. Despite my repeated attempts to explain my health concerns, they eventually succeeded in terminating my employment.

The effort I put into paying for the buyout and transitioning from Cognizant to Infosys was disregarded, and I was let go. Now, I find myself unemployed and seeking better opportunities.

I urge anyone considering joining Infosys to reconsider, as this company does not prioritize employee health or job security, and it could have a harmful impact on your career.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. SELF INTRODUCTION ? WHEN YOU WORKING & WHATS YOUR COMPANY NAME BEFORE ? HOW MUCH YEAR YOUR WORK EXPERINCE BEFORE COMPANY ? WHAT YOUR SALARY BEFORE COMPANY ?
2

Coding Test Round

Typing and grammar test in mobile .

3

Behavioral Round (1 Question)

  • Q1. Self introduction ? Why you get this job ? Why am select you ? How much you get this before salary ? Some English newspaper reading .

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 YEAR WORKING EXPERINCE IS COMPLSORY.
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Congratulations you are selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this. So toxic environment
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell about your self
  • Q2. Why do you want to join this company?
  • Q3. Why did you choose BPO as your career?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. Speek about any topic for 2-3 mins
2

Versant test Round (2 Questions)

  • Q1. Listen and answer the all questions in versant mobile application
  • Q2. Main test will be assigned after the practice test in Versant mobile application
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Recruiter Round (2 Questions)

  • Q1. Maximum Qualification you have
  • Q2. Basic scenarios relating to customer experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company to work with. The Managers and TL's in Hyderabad treat you like shit and HR's are of no use.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Sorry not remember question and answer because of before 1 year's I am given interview .
  • Q2. Sorry not remember question and answer because of before 1 year's I am given interview.
  • Q3. Sorry not remember question and answer because of before 1 year's I am given to interview.
  • Q4. Not remember question and answer
3

One-on-one Round (1 Question)

  • Q1. Not remember hr question
4

One-on-one Round (1 Question)

  • Q1. Not remember question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 -
Result
 -

I applied via Walk-in

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is BPO ? Strength, Weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to start ,If your English is not as good as u think🤣
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

I applied via Referral and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about yout family & friend?
  • Q3. Where do you see yourself in next 5 yrars

I applied via LinkedIn and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Technical Support Specialist interview for experienced candidates?
Infosys BPM interview process for experienced candidates usually has 1 rounds. The most common rounds in the Infosys BPM interview process for experienced candidates are .
How to prepare for Infosys BPM Technical Support Specialist interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are Desktop Support, Help Desk Operations, Helpdesk, IT Helpdesk and IT Service Desk.

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Infosys BPM Technical Support Specialist Salary
based on 240 salaries
₹2.6 L/yr - ₹6.5 L/yr
28% less than the average Technical Support Specialist Salary in India
View more details

Infosys BPM Technical Support Specialist Reviews and Ratings

based on 23 reviews

2.4/5

Rating in categories

2.4

Skill development

2.7

Work-Life balance

2.7

Salary & Benefits

3.3

Job Security

2.5

Company culture

2.2

Promotions/Appraisal

2.3

Work Satisfaction

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