i
Infosys BPM
Filter interviews by
I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.
Social media is a platform for people to connect and share information online.
Social media allows people to stay connected with friends and family who live far away.
It provides a platform for people to share their thoughts, ideas, and experiences with a wider audience.
Social media can be a source of entertainment, with users sharing funny videos, memes, and other content.
It can also be a tool for businesses to connect ...
Top trending discussions
posted on 14 Jun 2024
I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.
Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.
Set clear and realistic SLA targets with stakeholders
Regularly monitor performance against SLA metrics
Implement processes to address any deviations from SLA
Communicate effectively with team members and stakeholders about SLA expectations
Use technology and tools to track and analyze SLA performance
Provide reg
posted on 3 Nov 2022
I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 4 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.
posted on 9 Sep 2021
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is the practice of outsourcing non-core business functions to external vendors.
It helps companies focus on their core competencies and reduce costs.
Common BPO services include customer support, data entry, payroll processing, and IT support.
Examples of BPO companies include Accenture, I
Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat,...
based on 6 reviews
Rating in categories
Senior Processing Executive
12.3k
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Process Specialist
8.3k
salaries
| ₹2 L/yr - ₹7.7 L/yr |
Processing Executive
5k
salaries
| ₹0.9 L/yr - ₹5.1 L/yr |
Account Assistant
4k
salaries
| ₹1.4 L/yr - ₹5 L/yr |
Accountant
2.9k
salaries
| ₹2 L/yr - ₹6.5 L/yr |
Accenture
TCS
Wipro
HCLTech