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IGT Solutions

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3.3

based on 2.7k Reviews

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IGT Solutions Email Customer Support Executive Interview Questions and Answers

Updated 16 Dec 2024

IGT Solutions Email Customer Support Executive Interview Experiences

1 interview found

Email Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you know about bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer support, IT services, or accounting.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be onshore, nearshore, or o...

    • Answered by AI
    Add your answer
  • Q2. Tell me about your self
    • Add your answer
Round 2 - Typing Test 

(1 Question)

  • Q1. Write an email to the senior appreciating one of the co worker
  • Ans. 

    Email to senior appreciating a co-worker

    • Start by addressing the senior with respect and gratitude

    • Mention specific qualities or actions of the co-worker that you appreciate

    • Share how the co-worker's actions have positively impacted the team or work environment

    • Express your gratitude for having such a supportive co-worker

    • Close the email with a sincere thank you and appreciation

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer

Top trending discussions

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Career Growth
2w (edited)
a senior consultant
I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)
Flipkart vs Deloitte
Flipkart
0%
Deloitte USI
0%
69 participants . poll closed
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Interview questions from similar companies

Chat and Email Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 21 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

They asked tell me about yourself and things related to self intro

Round 2 - Aptitude Test 

They send one link in that we have to attend small test

Round 3 - One-on-one 

(3 Questions)

  • Q1. They asking some questions related customer support
    • Add your answer
  • Q2. What is customer support?
  • Ans. 

    Customer support is providing assistance and guidance to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

    • Customer support can be provided through various channels such as chat, email, phone, or in-person.

    • Examples of custom...

    • Answered by AI
    Add your answer
  • Q3. Tell some things you know about sutherland and this job.
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Will you comfortable with night shift.
    • Add your answer
Round 5 - Aptitude Test 

Live chatting with the customer to solve their issues.

Chat and Email Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 22 Jan 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
-
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. What are your hobbies?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. This round is Typing test.
    • Add your answer
Round 3 - One-on-one 

(7 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. 3 qualities you like in others.
    • Add your answer
  • Q3. 3 thing for which you are thankful in your life.
    • Add your answer
  • Q4. Why we hire you?
    • Add your answer
  • Q5. Convince me that you are serious for this job.
    • Add your answer
  • Q6. You gave 7 years for government exam preparation..... why are you entering in customer care?
    • Add your answer
  • Q7. 3 good qualities in you.
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self intro, Jam
    • Add your answer
  • Q2. Self Intro, Native place, and experience
    • Add your answer
  • Q3. Screening of candidates
    • Add your answer

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Chat and Email Support Executive interview:
  • Any topic we can choose
Interview preparation tips for other job seekers - Make sure Talk confident in jam

Chat and Email Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 31 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Group discussion may help to improve productivity

Round 3 - Technical 

(1 Question)

  • Q1. Where do you see yourself in next few years
    • Add your answer
More about working at IGT Solutions

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Email Customer Support Executive interview?
IGT Solutions interview process usually has 3 rounds. The most common rounds in the IGT Solutions interview process are HR and Typing Test.
What are the top questions asked in IGT Solutions Email Customer Support Executive interview?

Some of the top questions asked at the IGT Solutions Email Customer Support Executive interview -

  1. Write an email to the senior appreciating one of the co wor...read more
  2. What do you know about b...read more

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IGT Solutions Email Customer Support Executive Interview Process

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IGT Solutions Email Customer Support Executive Reviews and Ratings

based on 1 review

3.0/5

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3.0

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1.0

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