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IGT Solutions Interview Questions, Process, and Tips

Updated 16 Jan 2025

Top IGT Solutions Interview Questions and Answers

View all 83 questions

IGT Solutions Interview Experiences

Popular Designations

206 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented individual with a strong background in data analysis and process improvement.

    • I have a Bachelor's degree in Business Administration with a focus on operations management.

    • I have experience working as a data analyst, where I improved efficiency by streamlining processes.

    • I am proficient in Excel, SQL, and data visualization tools like Tableau.

    • I am a quick learner and enjoy taking on new challenges.

  • Answered by AI
  • Q2. Which is the most memorable day in your life?
  • Ans. 

    The day I graduated from college

    • Feeling of accomplishment after years of hard work

    • Celebrating with friends and family

    • Reflecting on the journey and looking forward to the future

  • Answered by AI
Round 2 - Versant 

(1 Question)

  • Q1. Voice based question through a software
Round 3 - Technical 

(4 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented individual with a background in data analysis and strong problem-solving skills.

    • Graduated with a degree in Business Administration

    • Worked as a data analyst for XYZ Company

    • Proficient in Excel and data visualization tools

    • Strong analytical and problem-solving skills

    • Excellent attention to detail

  • Answered by AI
  • Q2. How was your last birthday?
  • Ans. 

    My last birthday was spent with close friends and family, enjoying a delicious meal and exchanging thoughtful gifts.

    • Celebrated with close friends and family

    • Enjoyed a delicious meal

    • Exchanged thoughtful gifts

  • Answered by AI
  • Q3. Are you comfortable with night shifts? Have you discussed this in your family?
  • Ans. 

    Yes, I am comfortable with night shifts and have discussed it with my family.

    • I am comfortable working night shifts as I have done so in previous roles.

    • I have discussed the possibility of working night shifts with my family and they are supportive.

    • I understand the importance of maintaining a healthy work-life balance even with night shifts.

  • Answered by AI
  • Q4. How was your day today? What did you observe throughout the day?
  • Ans. 

    My day was busy but productive. I observed a lot of teamwork and collaboration among colleagues.

    • Started the day with a team meeting to discuss goals and priorities

    • Worked on various tasks with different team members throughout the day

    • Witnessed effective communication and problem-solving skills in action

    • Noticed a positive and supportive work environment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Well, preparing for an interview is not so easy because we do not have any idea of the questions we will be asked. Still, I would suggest that you research about the company first like, location, expertise or skills required if you're not a fresher. And if you're a fresher all you can do is practice some important questions that improves your communication and confidence.

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (19)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

90 min test containing verbal, Quantitative aptitude and question based on diagrams

Round 2 - Technical 

(2 Questions)

  • Q1. Which programming language will you prefer?
  • Ans. 

    I prefer programming languages like Python and Java for their versatility and widespread use in the industry.

    • I prefer Python for its simplicity, readability, and vast libraries for various tasks.

    • I also like Java for its strong typing, object-oriented approach, and cross-platform compatibility.

    • I am open to learning new languages as needed for specific projects or tasks.

  • Answered by AI
  • Q2. Question based on projects and internships
Round 3 - Technical 

(2 Questions)

  • Q1. Generative AI basics like chatgpt, Gemini etc
  • Q2. Little bit same like first round about programming languages and databases

Interview Preparation Tips

Interview preparation tips for other job seekers - You should prepare whole things that you have mentioned in resume in detail

Software Engineer Trainee Interview Questions asked at other Companies

Q1. Palindromic Linked ListYou are given a singly Linked List of integers. Your task is to return true if the given singly linked list is a palindrome otherwise returns false. For example: The given linked list is 1 -> 2 -> 3 -> 2->... read more
View answer (4)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is bpo?

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO stands for Business Process Outsourcing. If a customer has any doubts in business, it is essential to address their concerns and provide a suitable solution.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is inheritance
  • Ans. 

    Inheritance is a concept in object-oriented programming where a class can inherit attributes and methods from another class.

    • Allows for code reusability by creating a new class based on an existing class

    • Derived class (subclass) inherits properties and behaviors from a base class (superclass)

    • Can have multiple levels of inheritance, creating a hierarchy of classes

    • Example: Animal class can be a base class with Dog and Cat

  • Answered by AI
  • Q2. What is polymorphism
  • Ans. 

    Polymorphism is the ability of a function or method to behave differently based on the object it is acting upon.

    • Polymorphism allows objects of different classes to be treated as objects of a common superclass.

    • It enables a single interface to be used for different data types or classes.

    • Examples include method overloading and method overriding in object-oriented programming.

  • Answered by AI
  • Q3. Write a code for string reverse
  • Ans. 

    Code to reverse a string using array of characters

    • Iterate through half of the string and swap characters from start and end

    • Use a temporary variable to store the character being swapped

    • Handle edge cases like empty string or single character string

  • Answered by AI

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)

IGT Solutions interview questions for popular designations

 Process Associate

 (51)

 Customer Service Executive

 (13)

 Customer Service Associate

 (11)

 Customer Care Executive

 (8)

 Customer Support Executive

 (6)

 Process Associate Level 1

 (4)

 Team Lead

 (4)

 Trainee Process Associate

 (4)

Lead WFM Interview Questions & Answers

user image Anonymous

posted on 16 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Service Level?
  • Ans. 

    Service Level is a metric used to measure the percentage of calls answered within a specific time frame.

    • Service Level is typically expressed as a percentage, such as 80% of calls answered within 20 seconds.

    • It is an important metric for call centers to ensure customer satisfaction and efficiency.

    • Service Level goals can vary depending on the industry and type of service being provided.

  • Answered by AI
  • Q2. What is attrition and Shrinkage?
  • Ans. 

    Attrition is the rate at which employees leave a company, while shrinkage is the amount of time that employees are paid for but not actively working.

    • Attrition refers to the turnover rate of employees in a company.

    • Shrinkage includes time spent on breaks, meetings, training, and other non-productive activities.

    • Attrition can be calculated by dividing the number of employees who left by the average number of employees.

    • Shri...

  • Answered by AI

Lead WFM Interview Questions asked at other Companies

Q1. If Servise Level goes down, what would be the reason behind.
View answer (2)

Get interview-ready with Top IGT Solutions Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. About previous experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. About previous company and process
Round 3 - Technical 

(2 Questions)

  • Q1. Asked about GDS and Amadeus
  • Q2. Different questions on Amadeus

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (19)

Jobs at IGT Solutions

View all
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What questions are typically asked in this context?
  • Q2. How many questions were asked during the interview?
Round 2 - Technical 

(2 Questions)

  • Q1. What are the various aspects of operations management?
  • Ans. 

    Operations management involves overseeing various aspects of a business's operations to ensure efficiency and productivity.

    • Planning and organizing resources

    • Managing production processes

    • Quality control and assurance

    • Inventory management

    • Supply chain management

    • Scheduling and logistics

    • Performance measurement and improvement

  • Answered by AI
  • Q2. What is Operations Management?
  • Ans. 

    Operations Management involves overseeing and controlling the process of production and redesigning business operations to ensure efficiency.

    • Involves planning, organizing, and supervising the production process

    • Focuses on improving efficiency, quality, and productivity

    • Includes managing resources, such as equipment, materials, and labor

    • Examples: scheduling production, inventory management, quality control

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain everything clearly and thoroughly.

Costumer Service Interview Questions asked at other Companies

Q1. How much does the credit credit get from the credit? The total credit of the credit can be received from 25,000 to 240000 rupees. You can use this loan to any work. Like small business, medical emergency, for any study or other work you can... read more
View answer (2)

Senior Software Engineer Interview Questions & Answers

user image Radhika Krishnamoorthy

posted on 9 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About previous projects
  • Q2. Architecture oriented questions

Senior Software Engineer Interview Questions asked at other Companies

Q1. Find Nth PrimeYou are given a number 'N'. Your task is to find Nth prime number. A prime number is a number greater than 1 that is not a product of two smaller natural numbers. Prime numbers have only two factors – 1 and the number itself. ... read more
View answer (6)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Personal Interview 

(3 Questions)

  • Q1. Introduction For Intro yourself
  • Q2. GD For any topic
  • Q3. How to meet people
  • Ans. 

    Meeting people involves being open, friendly, and proactive in initiating conversations.

    • Attend social events and networking functions

    • Join clubs or groups related to your interests

    • Volunteer for community events

    • Strike up conversations with strangers in public places

    • Use social media to connect with new people

  • Answered by AI
Round 2 - Group Discussion 

How to start GD and closes

Airport Ground Staff Interview Questions asked at other Companies

Q1. What are the basic skills customer service (Aviation Field)?/
View answer (6)
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you know about bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer support, IT services, or accounting.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be onshore, nearshore, or o...

  • Answered by AI
  • Q2. Tell me about your self
Round 2 - Typing Test 

(1 Question)

  • Q1. Write an email to the senior appreciating one of the co worker
  • Ans. 

    Email to senior appreciating a co-worker

    • Start by addressing the senior with respect and gratitude

    • Mention specific qualities or actions of the co-worker that you appreciate

    • Share how the co-worker's actions have positively impacted the team or work environment

    • Express your gratitude for having such a supportive co-worker

    • Close the email with a sincere thank you and appreciation

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about yourself

Email Customer Support Executive Interview Questions asked at other Companies

Q1. Write an email to the senior appreciating one of the co worker
View answer (1)

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, bpo, voice process and Auditing.
What are the top questions asked in IGT Solutions interview?

Some of the top questions asked at the IGT Solutions interview -

  1. How will you handle irate custo...read more
  2. 1. Why is customer service important for any compan...read more
  3. What is BPO? Tell me about social medi...read more
How long is the IGT Solutions interview process?

The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

IGT Solutions Interview Process

based on 78 interviews in last 1 year

Interview experience

4.2
  
Good
View more

People are getting interviews through

based on 146 IGT Solutions interviews
WalkIn
Job Portal
Referral
Recruitment Consultant
Company Website
Campus Placement
29%
21%
13%
4%
3%
2%
28% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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IGT Solutions Reviews and Ratings

based on 2.6k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-Life balance

2.9

Salary & Benefits

3.2

Job Security

3.1

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

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