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IGT Solutions Customer Service Representative Interview Questions and Answers for Freshers

Updated 22 Dec 2022

IGT Solutions Customer Service Representative Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why you want to work in our company
  • Q2. Tell me about your self
  • Q3. Are comfortable for relocation
  • Ans. 

    Yes, I am comfortable with relocation.

    • I am open to new experiences and challenges.

    • I have relocated before for work and adapted well to new environments.

    • I am willing to relocate for the right opportunity.

    • I understand that relocation may be necessary for career growth and development.

  • Answered by AI
  • Q4. What do you know about our company
  • Q5. What is called self motivated

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best and do your best believe in yourself be confident and punctual

Customer Service Representative Jobs at IGT Solutions

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were random questions to check communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - For first timers interview may seem to be a tough part to clear but only thing I would suggest don't get nervous and be on point for very questions asked

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you manage stress?

Interview Preparation Tips

Interview preparation tips for other job seekers - Make your interviewer feels that you really need this job. And once you get it you will give your maximum.

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your preferred game and how to play it
  • Ans. 

    My preferred game is chess.

    • Chess is a strategic board game played between two players.

    • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

    • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

    • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

    • Chess requires cri...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.

    • Experience: Over 3 years in customer service roles, handling inquiries and resolving issues efficiently.

    • Skills: Excellent communication skills, both verbal and written, demonstrated through positive customer feedback.

    • Problem-Solving: Successfully resolved a complex billing issue for a customer, re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep talking , dont feel judged . Let your mind be free , if it is your destiny you will get it . One and only rule to follow is never stutter and congratulations, you can work in that shit hole of a company.

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Talk about yourself
  • Q2. Where do you see yourself in 5 years
  • Q3. What is you motto of joining our company
  • Q4. Would you be comfortable doing all shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be punctual and on time for the interview. Please address your seniors. Please always be polite and formal. Set yourself high standards. Please maintain them. Never stop learning and adopting. Learn new things.

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Everything was great. Not much hard.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep well prepared with your communication skills. It will let you to open the doors.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic knowledge test, regarding customer services

Round 3 - HR 

(2 Questions)

  • Q1. Questions regarding previous job experience
  • Q2. Questions regarding educational basckground

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, provide correct imformation. Understand the role for which you had applied,

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Where do you see yourself in next 5 years
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing Speed test....

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, believe in your self and give your best shot.

I applied via Campus Placement and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About me

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on what you know

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service Representative interview for freshers?
IGT Solutions interview process for freshers usually has 2 rounds. The most common rounds in the IGT Solutions interview process for freshers are Resume Shortlist and HR.
How to prepare for IGT Solutions Customer Service Representative interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Advanced Excel and Case.

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IGT Solutions Customer Service Representative Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more

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IGT Solutions Customer Service Representative Salary
based on 56 salaries
₹1.2 L/yr - ₹4.5 L/yr
19% less than the average Customer Service Representative Salary in India
View more details

IGT Solutions Customer Service Representative Reviews and Ratings

based on 16 reviews

3.0/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.6

Salary

3.5

Job security

2.2

Company culture

2.1

Promotions

2.6

Work satisfaction

Explore 16 Reviews and Ratings
International Airline Customer Service Representative

Gurgaon / Gurugram

0-5 Yrs

₹ 1.5-3.25 LPA

Customer Service Representative

Bangalore / Bengaluru

0-5 Yrs

Not Disclosed

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