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IGT Solutions Customer Service Associate Interview Questions and Answers for Freshers

Updated 16 Mar 2025

IGT Solutions Customer Service Associate Interview Experiences for Freshers

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. What is your motivation for working in this industry?
  • Q2. Can you introduce yourself?
  • Q3. What was your experience at your previous company?
  • Q4. What are your salary expectations?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About self and ur preferences
Round 2 - Aptitude Test 

Normal maths,reasoning,english

Customer Service Associate Interview Questions Asked at Other Companies for Fresher

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Q1. Wich programming languages do you use in your work
Q2. what is the work of customer service?
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Q3. Can you please help me place the order
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Q4. What the difference between online marketing and offline marketin ... read more
asked in GATI-KWE
Q5. 2) What you know about Gati-kwe ?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were random questions to check communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - For first timers interview may seem to be a tough part to clear but only thing I would suggest don't get nervous and be on point for very questions asked

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your preferred game and how to play it
  • Ans. 

    My preferred game is chess.

    • Chess is a strategic board game played between two players.

    • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

    • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

    • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

    • Chess requires cri...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.

    • Experience: Over 3 years in customer service roles, handling inquiries and resolving issues efficiently.

    • Skills: Excellent communication skills, both verbal and written, demonstrated through positive customer feedback.

    • Problem-Solving: Successfully resolved a complex billing issue for a customer, re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep talking , dont feel judged . Let your mind be free , if it is your destiny you will get it . One and only rule to follow is never stutter and congratulations, you can work in that shit hole of a company.

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Talk about yourself
  • Q2. Where do you see yourself in 5 years
  • Q3. What is you motto of joining our company
  • Q4. Would you be comfortable doing all shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be punctual and on time for the interview. Please address your seniors. Please always be polite and formal. Set yourself high standards. Please maintain them. Never stop learning and adopting. Learn new things.

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you manage stress?

Interview Preparation Tips

Interview preparation tips for other job seekers - Make your interviewer feels that you really need this job. And once you get it you will give your maximum.

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Everything was great. Not much hard.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep well prepared with your communication skills. It will let you to open the doors.

I applied via Campus Placement and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About me

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on what you know

I applied via Naukri.com and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions like introduction, what do we know about customer service. They check communication skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, fluent.

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service Associate interview for freshers?
IGT Solutions interview process for freshers usually has 1-2 rounds. The most common rounds in the IGT Solutions interview process for freshers are One-on-one Round and Aptitude Test.
How to prepare for IGT Solutions Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, English, bpo, call center and CSAT.
What are the top questions asked in IGT Solutions Customer Service Associate interview for freshers?

Some of the top questions asked at the IGT Solutions Customer Service Associate interview for freshers -

  1. 1. Why is customer service important for any compan...read more
  2. What do you think customer wants from a companies customer suppor...read more
  3. What according to you are BPO functio...read more

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IGT Solutions Customer Service Associate Interview Process for Freshers

based on 2 interviews

Interview experience

4.5
  
Good
View more
IGT Solutions Customer Service Associate Salary
based on 166 salaries
₹1.1 L/yr - ₹5.4 L/yr
5% less than the average Customer Service Associate Salary in India
View more details

IGT Solutions Customer Service Associate Reviews and Ratings

based on 48 reviews

3.5/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.2

Salary

3.7

Job security

3.6

Company culture

3.2

Promotions

3.4

Work satisfaction

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