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IFB Customer Care Executive Interview Questions and Answers
Updated
23 Mar 2024
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me something about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Only one round and you are selected. Salary on time.Some peoples politics issue.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Asit Dey
Interview experience
Average
Difficulty level
-
Duration
-
Result
Selected
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Tell me about your organization Add Answer
- Q2. Describe current role Add Answer
2
HR Round (2 Questions)
- Q1. What is your favorite song Add Answer
- Q2. What is your favorite movie Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
2 Interview Rounds
1
HR Round (8 Questions)
- Q1. Why are you looking for a change? Add Answer
- Q2. What are your salary expectations? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Where do you see yourself in 5 years? Add Answer
- Q5. Tell me about yourself. Add Answer
- Q6. Firstly consume total knowledge of LG Electronics what is that and after that you are 150 words learn about IT sector and what is BPO and KPO. Add Answer
- Q7. And your hobby question are more important because when you answered your hobby HR quickly to the next question about your hobby as belong what is that show ver...read more Add Answer
- Q8. During the period of interview HR,s are continuously focus on your communication and fluency of your language Hindi aur English so don't be hesitate Add Answer
2
Technical Round (1 Question)
- Q1. HR,s check your typing speed and some computer knowledge View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - You ll be well dressed with respected behaviour front of HR be confident even if you are fresher or experience. And every answer with full patience don't panic. Thank,s
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (4 Questions)
- Q1. Wat is thermodynamics View Answers (1)
- Q2. Wat is known as energy View Answers (1)
- Q3. Wat is Unit of heat View Answers (1)
- Q4. Wat is components of AC View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. About your experience Add Answer
- Q2. Responsibility in customer service Add Answer
- Q3. How can we convert frustrated customer View Answers (1)
- Q4. What are kpi in customer service executive View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence on yourself
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Aug 2023.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself. View Answers (1)
- Q2. How do you know about this opening? View Answers (1)
2
Case Study Round
Experience with a particular case, Escalation, difficult case attended
3
Technical Round (1 Question)
- Q1. Related for handling, knowledge, adaptabilityand more Add Answer
4
One-on-one Round (1 Question)
- Q1. Consolidate for all 3 rounds again and in depth Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - do not accept any job. there is no career growth. intaxic work atomphere. Work-life balance heavily affected. low salary
Monalisa Lenka
I applied via Approached by Company and was interviewed in Mar 2022.
1 Interview Round
1
HR Round (1 Question)
- Q1. Sir you can ask me whatever you like. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.
Interview experience
Average
Difficulty level
-
Duration
-
Result
Selected
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Tell me about your organization Add Answer
- Q2. Describe current role Add Answer
2
HR Round (2 Questions)
- Q1. What is your favorite song Add Answer
- Q2. What is your favorite movie Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce youself View Answers (1)
- Q2. Are u comfortable to speak English or Hindi View Answers (1)
2
Typing Test Round (1 Question)
- Q1. Typing Test Typing Test Add Answer
3
Assignment Round
Write Eassy on some Topic like Election, favourite sports , memorable day
4
One-on-one Round (5 Questions)
- Q1. Introduce Yourself View Answers (1)
- Q2. What are role and responsiblities in your previous company? View Answers (1)
- Q3. What is inbound and outbound calling? View Answers (1)
- Q4. What is B P O View Answers (1)
- Q5. What are you strength and weakness View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I recently worked at LG BPO as a CRE in Dealer WhatsApp for 4 months. My experience was overwhelmingly positive. The senior staff and my team leader, Dipanshu Tyagi, were incredibly supportive and polite. The company consistently credited salaries on time, even accommodating my early resignation without requiring a notice period.
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
I applied via Naukri.com and was interviewed in Mar 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Share details of your previous job. Add Answer
3
Group Discussion Round
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
4
HR Round (1 Question)
- Q1. Experience in past job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Experience and skills for past job
IFB Interview FAQs
How many rounds are there in IFB Customer Care Executive interview?
IFB interview process usually has 1 rounds. The most common rounds in the IFB interview process are One-on-one Round.
How to prepare for IFB Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IFB. The most common topics and skills that interviewers at IFB expect are Customer Handling, customer care and voice process.
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IFB Customer Care Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Executive
181
salaries
|  ₹4.5 L/yr - ₹13.5 L/yr |
|
Assistant Manager
178
salaries
| ₹5.5 L/yr - ₹20 L/yr |
|
Sales Executive
168
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
|
Business Manager
118
salaries
| ₹6.5 L/yr - ₹24 L/yr |
|
Customer Service Associate
96
salaries
| ₹1.5 L/yr - ₹3.2 L/yr |
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