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To convince a customer, understand their needs, offer solutions, build trust, and provide excellent customer service.
Listen actively to the customer's needs and concerns
Offer solutions that meet their specific needs
Provide clear and concise information about the product or service
Build trust by being honest and transparent
Provide excellent customer service throughout the entire sales process
Follow up with the customer
Demonstrate product by showcasing its features and benefits through interactive presentations and hands-on experiences.
Use visual aids such as videos, images, and brochures to showcase the product
Highlight the unique features and benefits of the product
Provide hands-on experiences for customers to try the product themselves
Answer any questions or concerns the customer may have
Tailor the demonstration to the customer's
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
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Rating in categories
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165
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137
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Customer Service Associate
100
salaries
| ₹1.5 L/yr - ₹3.2 L/yr |
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