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IFB Service Manager Interview Questions and Answers

Updated 25 Sep 2024

IFB Service Manager Interview Experiences

4 interviews found

Service Manager Interview Questions & Answers

user image Pradeep Kumar Rana

posted on 25 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. NPS CSAT Understanding
  • Q2. How to Calculate ROI of Service Center
  • Ans. 

    ROI of a service center can be calculated by dividing the net profit generated by the service center by the total investment made in the center.

    • Calculate the total revenue generated by the service center over a specific period of time.

    • Subtract the total costs incurred by the service center during the same period.

    • Divide the net profit by the total investment made in the service center to get the ROI.

    • ROI = (Net Profit / ...

  • Answered by AI
  • Q3. Product Knowledge special Washing Machine ,AC,Refrigerator

Service Manager Interview Questions & Answers

user image ahmad khan

posted on 23 Aug 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join
  • Q2. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Never recommend anyone to join IFB your life will be hell. No work life balance. Management is very pathetic with poor HR policy.

Service Manager Interview Questions Asked at Other Companies

Q1. Tractor not take load properly. What reason
Q2. What service revenue can you get for S&W, knowing pretty well ... read more
Q3. What quality you have to fulfillment customers requirements.
Q4. Tractor given black smoke. What for reason
Q5. Tractor given white smoke. What for reason
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical knowledge and Last comapny KPI
Round 3 - HR 

(1 Question)

  • Q1. Basic faimaly mabers and Expectations about salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Last company’s culture and working parameters is monst important for work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Detailed discussion on my experience and knowledge of washing machine and it's related equipments

Round 3 - HR 

(2 Questions)

  • Q1. Described companies culture and working criteria.
  • Q2. Described working hours, area of services, and salary structure with perks

Interview Preparation Tips

Interview preparation tips for other job seekers - Join it's an dream job.

IFB interview questions for designations

 Branch Service Manager

 (1)

 Regional Service Manager

 (1)

 Area Service Manager

 (1)

 Service Executive

 (1)

 Senior Service Executive

 (3)

 Customer Service Associate

 (2)

 Customer Service Agent

 (1)

 Customer Service Representative

 (1)

Interview questions from similar companies

Interview Questionnaire 

9 Questions

  • Q1. Samsung mobile endhu ku stark avuthundi
  • Q2. Prosser change
  • Q3. Display ala una chustharu coustmars ki thaliyadhu display gurunchi
  • Q4. Mobile china models vadutharu kastmars epudu peda mobile konami anukuntaru
  • Q5. Emina Samsung stark avuthundi antaru
  • Q6. Adi correct kadhu ani chapli
  • Q7. Plz my saide advice in company
  • Q8. Okay tqu sir medam
  • Q9. Tqu I am srinivas rao

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Why should you contribute?
  • Ans. 

    I should contribute because I have the skills, knowledge, and passion to make a positive impact in the role of a Service Engineer.

    • I have the technical expertise and experience to troubleshoot and resolve complex issues.

    • I am a quick learner and can adapt to new technologies and systems.

    • I am a team player and can collaborate effectively with colleagues and customers.

    • I am dedicated to providing excellent customer service ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my diploma curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Company Website and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. L.g my receipt I am l.g electronic mashion technical
  • Q2. Sels and services Diskaun

Interview Preparation Tips

Interview preparation tips for other job seekers - I produf you l.g
Costamer l.g mashion I miss you
I.g is my favourite
I.g I miss you

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Technical specification
  • Q2. Expertise on field
  • Q3. About growth and past experiences
  • Q4. How to team work
Round 2 - HR 

(1 Question)

  • Q1. Joining dates and salary

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. It was reason for quiting earlier job
  • Q2. It was related to existing job
  • Q3. Related to upcoming role

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through JD and get prepared for managerial answers

IFB Interview FAQs

How many rounds are there in IFB Service Manager interview?
IFB interview process usually has 2-3 rounds. The most common rounds in the IFB interview process are Resume Shortlist, HR and Group Discussion.
What are the top questions asked in IFB Service Manager interview?

Some of the top questions asked at the IFB Service Manager interview -

  1. How to Calculate ROI of Service Cen...read more
  2. Product Knowledge special Washing Machine ,AC,Refrigera...read more
  3. Technical knowledge and Last comapny ...read more

Tell us how to improve this page.

IFB Service Manager Interview Process

based on 4 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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IFB Service Manager Reviews and Ratings

based on 9 reviews

3.4/5

Rating in categories

3.6

Skill development

4.0

Work-life balance

3.7

Salary

4.0

Job security

3.7

Company culture

3.9

Promotions

3.7

Work satisfaction

Explore 9 Reviews and Ratings
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