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Whirlpool Area Service Manager Interview Questions and Answers

Updated 18 Aug 2024

Whirlpool Area Service Manager Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Refrigeration cycle
  • Q2. Washing machine operation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more technical information
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About product and experience, customer handling, revenue generation, AMC
  • Q2. Installation And Service TAT
  • Q3. NPS related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. AMC & REVENUE related questions

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I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
  • Q3. Call load management / technician manpower planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Q2. What is your job role
  • Q3. What are key KPIs
  • Ans. 

    Key KPIs are measurable indicators that help track progress towards achieving business goals.

    • KPIs should be specific, measurable, achievable, relevant, and time-bound

    • Examples of KPIs include customer satisfaction, revenue growth, employee turnover rate, and service response time

    • KPIs should be regularly monitored and analyzed to identify areas for improvement

    • KPIs can vary depending on the industry and business objective

  • Answered by AI
  • Q4. Tell me about product range
  • Ans. 

    Our product range includes a variety of equipment and tools for industrial and commercial use.

    • We offer machinery for manufacturing and production processes.

    • We provide tools for maintenance and repair of equipment.

    • Our range includes safety equipment and protective gear.

    • We also offer specialized products for specific industries, such as construction or automotive.

    • Examples include welding machines, power tools, safety gog

  • Answered by AI
  • Q5. What are the challenge you faced in your job stint

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good knowledge about your job role, products, KPIs and challenges.

Interview Questionnaire 

2 Questions

  • Q1. Experience and field skills
  • Q2. You must have good experience in customer service and product knowledge

I applied via Approached by Company and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your current company role & work & territory
Round 3 - Technical 

(1 Question)

  • Q1. HVAC technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask for more money at time of interview.
Technical questions are more .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Brife about your self
  • Q2. Why should i hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, give reply with confidence, always ready to join any where.

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Define your shelf
  • Ans. 

    My shelf is organized and optimized for efficiency.

    • My shelf is arranged in a logical order for easy access to items.

    • I regularly review and update my shelf to ensure it is optimized for efficiency.

    • I use labeling and color-coding to make it easy to find items quickly.

    • I prioritize items based on their frequency of use and importance.

    • For example, in a medical setting, I would prioritize medications based on their dosage an

  • Answered by AI
  • Q2. Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - This company only want One experience person there is no required any technical scale

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes

Whirlpool Interview FAQs

How many rounds are there in Whirlpool Area Service Manager interview?
Whirlpool interview process usually has 2 rounds. The most common rounds in the Whirlpool interview process are One-on-one Round, Resume Shortlist and Technical.
How to prepare for Whirlpool Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Whirlpool. The most common topics and skills that interviewers at Whirlpool expect are Field Service, Customer Service, Customer Service Operations, After Sales Service and Customer Interaction.
What are the top questions asked in Whirlpool Area Service Manager interview?

Some of the top questions asked at the Whirlpool Area Service Manager interview -

  1. AMC & REVENUE related questi...read more
  2. Washing machine operat...read more
  3. Installation And Service ...read more

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Whirlpool Area Service Manager Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Whirlpool Area Service Manager Salary
based on 81 salaries
₹4.8 L/yr - ₹15 L/yr
At par with the average Area Service Manager Salary in India
View more details

Whirlpool Area Service Manager Reviews and Ratings

based on 29 reviews

3.9/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

3.4

Salary

3.6

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

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