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Voltas Area Service Manager Interview Questions and Answers

Updated 23 Nov 2021

Voltas Area Service Manager Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Experience and field skills
  • Q2. You must have good experience in customer service and product knowledge

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
  • Q3. Call load management / technician manpower planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About product and experience, customer handling, revenue generation, AMC
  • Q2. Installation And Service TAT
  • Q3. NPS related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. AMC & REVENUE related questions

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Refrigeration cycle
  • Q2. Washing machine operation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more technical information

I applied via Approached by Company and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your current company role & work & territory
Round 3 - Technical 

(1 Question)

  • Q1. HVAC technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask for more money at time of interview.
Technical questions are more .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. On previous experience
  • Q2. Basic Technical Questions
Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Working experience and Salary expectations
  • Q3. Field job requirements

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focus on basic Technical knowledge and Experience what you have learn from previous Company. Best of Luck...
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Experience same field
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Fake company don't believe
  • Q2. Fake company don't know

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't believe. It's purely a scam ..
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Only talking about target 

(3 Questions)

  • Q1. How much can achieve per annum and what is your expectations.
  • Q2. How much you can achieve
  • Q3. Nothing more discussion
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Voltas Interview FAQs

How to prepare for Voltas Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Voltas. The most common topics and skills that interviewers at Voltas expect are Appliances, Consumer Durables, Customer Service Management, Team Management and Troubleshooting Skills.
What are the top questions asked in Voltas Area Service Manager interview?

Some of the top questions asked at the Voltas Area Service Manager interview -

  1. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ reve...read more
  2. Service delivery K...read more
  3. Call load management / technician manpower plann...read more

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Voltas Area Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Voltas Area Service Manager Salary
based on 107 salaries
₹4.5 L/yr - ₹16 L/yr
At par with the average Area Service Manager Salary in India
View more details

Voltas Area Service Manager Reviews and Ratings

based on 27 reviews

3.4/5

Rating in categories

3.4

Skill development

3.0

Work-life balance

3.9

Salary

3.9

Job security

3.3

Company culture

3.4

Promotions

3.0

Work satisfaction

Explore 27 Reviews and Ratings
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