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Voltas Area Service Manager Interview Questions and Answers

Updated 23 Nov 2021

Voltas Area Service Manager Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Experience and field skills
  • Q2. You must have good experience in customer service and product knowledge

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
  • Q3. Call load management / technician manpower planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Refrigeration cycle
  • Q2. Washing machine operation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more technical information
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Brife about your self
  • Q2. Why should i hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, give reply with confidence, always ready to join any where.

Area Service Manager Interview Questions & Answers

Vivo user image Satyam Srivastava

posted on 20 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Pefer your base location
  • Ans. 

    I prefer a base location that is easily accessible and has a good work-life balance.

    • Preferably located near public transportation or major highways

    • A safe and secure neighborhood

    • Access to amenities such as restaurants, gyms, and parks

    • Reasonable commute time

    • Good schools for my children if applicable

  • Answered by AI
  • Q2. Expectation your hike
  • Ans. 

    I expect a hike that is commensurate with my skills and experience.

    • I am looking for a fair and reasonable hike based on my performance and contributions to the company.

    • I would appreciate a hike that reflects the market value for my position and responsibilities.

    • I am open to discussing the specifics of the hike and negotiating if necessary.

    • I am more interested in opportunities for growth and development within the compa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is more important in job and what is your stenth and weekness
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is your strength.
  • Q2. What products your can seeing
  • Ans. 

    I can see a wide range of products that are relevant to the service industry.

    • Cleaning equipment and supplies

    • Food service equipment

    • HVAC systems

    • Security systems

    • Office equipment and supplies

  • Answered by AI
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focused on only one area if you can master on that specific area you can achieve your set goal.

I applied via Approached by Company and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your current company role & work & territory
Round 3 - Technical 

(1 Question)

  • Q1. HVAC technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask for more money at time of interview.
Technical questions are more .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About product and experience, customer handling, revenue generation, AMC
  • Q2. Installation And Service TAT
  • Q3. NPS related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. AMC & REVENUE related questions

I applied via Naukri.com and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Kpi/ revenues tat/ work management/ customer satisfaction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true while interviewed

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes

Voltas Interview FAQs

How to prepare for Voltas Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Voltas. The most common topics and skills that interviewers at Voltas expect are Appliances, Consumer Durables, Customer Service Management, Team Management and Troubleshooting Skills.
What are the top questions asked in Voltas Area Service Manager interview?

Some of the top questions asked at the Voltas Area Service Manager interview -

  1. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ reve...read more
  2. Service delivery K...read more
  3. Call load management / technician manpower plann...read more

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Voltas Area Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Voltas Area Service Manager Salary
based on 107 salaries
₹4.5 L/yr - ₹16 L/yr
At par with the average Area Service Manager Salary in India
View more details

Voltas Area Service Manager Reviews and Ratings

based on 26 reviews

3.3/5

Rating in categories

3.3

Skill development

2.9

Work-life balance

3.8

Salary

3.7

Job security

3.2

Company culture

3.2

Promotions

2.9

Work satisfaction

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