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Godrej & Boyce Manufacturing Area Service Manager Interview Questions and Answers

Updated 17 Jan 2024

Godrej & Boyce Manufacturing Area Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Group Discussion 

RSM ,RM,HR Combined interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm,just say what you know.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Job details of previous companies
Round 2 - Technical 

(1 Question)

  • Q1. Self rating on each technical skills like dealer handling, technical knowledge etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Self rating is key of interview in final round. HR round as usual simple.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technically checks and situations for simulation
Round 2 - Assignment 

Case study and situation give and decide the solution

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok ok
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. How do you go about checking Smoke issues, electronic issues and Vibration/Noise Issues in the vehicle?
  • Ans. 

    I use diagnostic tools to check smoke, electronic, and vibration/noise issues in vehicles.

    • Use diagnostic tools such as OBD scanners to check for electronic issues

    • Inspect exhaust system and emissions components for smoke issues

    • Check engine mounts and suspension components for vibration/noise issues

    • Perform road tests to identify any abnormal noises or vibrations

    • Consult service manuals and technical bulletins for common i

  • Answered by AI
  • Q2. How will you handle warranty rejection to customer ?
  • Ans. 

    I will address warranty rejections by thoroughly investigating the issue, communicating clearly with the customer, and finding a satisfactory resolution.

    • Investigate the reason for warranty rejection to understand the root cause

    • Communicate with the customer to explain the situation and potential solutions

    • Work with the warranty department to find a resolution that satisfies both the customer and company

    • Provide exceptiona...

  • Answered by AI
  • Q3. How many colours of Engine Oil can be seen in vehicles. What might be the reason for each colour?
  • Ans. 

    Engine oil in vehicles can be seen in various colors, each indicating different properties and conditions.

    • Engine oil can be black or dark brown, which is the normal color indicating it is doing its job of lubricating the engine.

    • Engine oil can also be amber or light brown, which may indicate the oil is clean and in good condition.

    • Milky white engine oil may indicate the presence of coolant or water in the oil, possibly d...

  • Answered by AI
  • Q4. How many colours can be seen at the tip of the spark plug and what is the reason behind each colour ?
  • Ans. 

    The colors seen at the tip of a spark plug can indicate the engine's condition and performance.

    • Normal operating temperature: light tan or gray color

    • Rich fuel mixture: black, sooty appearance

    • Lean fuel mixture: white, blistered appearance

    • Oil fouled: wet, oily appearance

    • Detonation or pre-ignition: melted or eroded appearance

  • Answered by AI
  • Q5. How do you shortlist a service workshop for getting your vehicle Serviced?
  • Ans. 

    I shortlist a service workshop based on reputation, proximity, services offered, and customer reviews.

    • Check the reputation of the workshop through online reviews and recommendations

    • Consider the proximity of the workshop to your location for convenience

    • Evaluate the services offered by the workshop to ensure they meet your vehicle's needs

    • Read customer reviews to gauge the quality of service provided by the workshop

  • Answered by AI
  • Q6. What are some ideas for saving some significant costs in service operations with the advent of digitization ?
  • Ans. 

    Implement remote diagnostics, predictive maintenance, and automated scheduling to save costs in service operations with digitization.

    • Utilize remote diagnostics to troubleshoot issues without the need for on-site visits

    • Implement predictive maintenance to schedule maintenance tasks before equipment failure occurs

    • Automate scheduling of service appointments to optimize technician routes and reduce travel time

    • Invest in IoT ...

  • Answered by AI
  • Q7. Who is customer for you?
  • Ans. 

    A customer is someone who purchases goods or services from a business in exchange for payment.

    • Someone who buys products or services

    • Someone who pays for the goods or services

    • Can be an individual or a business

    • Needs to be satisfied to ensure repeat business

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. It will be mostly technical. You should be able to deliver your experience promptly and align it according to the questions.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Assignment 

It was general technical test from mechanical which was lower than gate question.

Round 2 - Technical 

(1 Question)

  • Q1. So as usually first question: introduce urself. Then he came to automobile engineering. -4 Stroke engine stages. -Clearance ratio and compression ratio. -What is the value of compression ratio for diesel a...

Interview Preparation Tips

Topics to prepare for Bajaj Auto Area Service Manager interview:
  • Automobile Engineering
  • Fluid Mechanics
  • class 12

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through of my daily work
Round 2 - HR 

(1 Question)

  • Q1. Compensation discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay true to what you know and focus displaying your process accumen

I was interviewed before May 2021.

Round 1 - Aptitude Test 

Basic engineering questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Automobile engineering ,practical questions on automobile products of tata

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview starts from basic introduction and then automobile concepts about alignment ,transmission ,differential ,company product knowledge

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. As I joined as a graduate engineer here so very basic questions were asked at that time

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear on your views
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. What is the current work structure in your existing organization?
  • Ans. 

    Our current work structure is a matrix organization with cross-functional teams.

    • We have multiple departments and teams working together on projects

    • Each project has a project manager and a cross-functional team

    • We have regular meetings to ensure alignment and progress

    • We encourage collaboration and communication across departments

    • We have a clear hierarchy and reporting structure

  • Answered by AI
  • Q2. Can you please draw a 2D drawing of connecting rod in the CAd software?
  • Ans. 

    Yes, I can draw a 2D drawing of a connecting rod in CAD software.

    • I would start by opening the CAD software and selecting the appropriate tools for drawing lines, arcs, and circles.

    • Then, I would use the dimensions and specifications provided to create an accurate representation of the connecting rod.

    • I would also ensure that the drawing is to scale and includes all necessary details such as material type and finish.

    • Examp...

  • Answered by AI
  • Q3. Why are you want to leave the current organization?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a more challenging role to utilize my skills and experience.

    • Desire to work in a different industry or with a different product/service.

    • Seeking better work-life balance or company culture.

    • Limited opportunities for advancement or professional development in current organization.

    • Company restructuring or downsizing.

    • Personal reasons such as relocation or family obl

  • Answered by AI
  • Q4. For better knowledge
Round 3 - HR 

(4 Questions)

  • Q1. Salary expectation?
  • Q2. Do you have a bike?
  • Ans. 

    Yes, I do have a bike.

    • I have a road bike that I use for exercise and commuting.

    • I enjoy exploring new bike trails and routes in my free time.

    • I also participate in charity bike rides to raise money for various causes.

  • Answered by AI
  • Q3. You need to relocate in Pune. Is it?
  • Ans. 

    Yes, I am willing to relocate to Pune for the Senior Manager position.

    • I am excited about the opportunity to work in a new city and explore its culture.

    • I have researched the cost of living and housing options in Pune and am comfortable with the relocation.

    • I am committed to the success of the company and am willing to make the necessary sacrifices to ensure that success.

    • I have experience working remotely and can continue...

  • Answered by AI
  • Q4. Yes. I will relocate in Pune. I do not have any issues.

Interview Preparation Tips

Topics to prepare for Bharat Forge Senior Manager interview:
  • Latest Forging technology
  • Machining processes
Interview preparation tips for other job seekers - Be prepare for the technical questions.

Skills evaluated in this interview

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Work experience related questions, why this role and why this company.
Round 3 - One-on-one 

(1 Question)

  • Q1. Mostly resume related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Study your resume really well and be ready with your research on the company, news related to the sector, etc.

Godrej & Boyce Manufacturing Interview FAQs

How many rounds are there in Godrej & Boyce Manufacturing Area Service Manager interview?
Godrej & Boyce Manufacturing interview process usually has 2 rounds. The most common rounds in the Godrej & Boyce Manufacturing interview process are HR and Group Discussion.
How to prepare for Godrej & Boyce Manufacturing Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Godrej & Boyce Manufacturing. The most common topics and skills that interviewers at Godrej & Boyce Manufacturing expect are After Sales Service and Service Delivery Management.

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Godrej & Boyce Manufacturing Area Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Godrej & Boyce Manufacturing Area Service Manager Salary
based on 29 salaries
₹4.2 L/yr - ₹12 L/yr
19% less than the average Area Service Manager Salary in India
View more details

Godrej & Boyce Manufacturing Area Service Manager Reviews and Ratings

based on 9 reviews

3.6/5

Rating in categories

3.4

Skill development

3.6

Work-life balance

3.3

Salary

4.0

Job security

3.5

Company culture

2.4

Promotions

3.4

Work satisfaction

Explore 9 Reviews and Ratings
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