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IFB Area Service Manager Interview Questions and Answers
IFB Area Service Manager Interview Experiences
1 interview found
I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Tell me about yourself
- Q2. What is your job role
- Q3. What are key KPIs
- Ans.
Key KPIs are measurable indicators that help track progress towards achieving business goals.
KPIs should be specific, measurable, achievable, relevant, and time-bound
Examples of KPIs include customer satisfaction, revenue growth, employee turnover rate, and service response time
KPIs should be regularly monitored and analyzed to identify areas for improvement
KPIs can vary depending on the industry and business objective
- Q4. Tell me about product range
- Ans.
Our product range includes a variety of equipment and tools for industrial and commercial use.
We offer machinery for manufacturing and production processes.
We provide tools for maintenance and repair of equipment.
Our range includes safety equipment and protective gear.
We also offer specialized products for specific industries, such as construction or automotive.
Examples include welding machines, power tools, safety gog
- Q5. What are the challenge you faced in your job stint
Interview Preparation Tips
Interview questions from similar companies
I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self and Roles and Responsibilities
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Experience and field skills
- Q2. You must have good experience in customer service and product knowledge
(2 Questions)
- Q1. Refrigeration cycle
- Q2. Washing machine operation
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Aug 2022. There were 4 interview rounds.
Discussion with senior management
(6 Questions)
- Q1. Technical details share with others
- Q2. Major defects share with senior tsc
- Ans.
Major defects are shared with senior TSC for resolution.
Major defects are those that impact the functionality of the product or service.
Senior TSC (Technical Support Center) is responsible for resolving major defects.
Sharing major defects with senior TSC ensures timely resolution and customer satisfaction.
Examples of major defects include system crashes, data loss, and security breaches.
- Q3. New models discuss with senior team
- Q4. Hardworking Regularly job
- Q5. 10 year experience lg company
- Q6. Good working all oinmmm
(1 Question)
- Q1. Consumer electronics
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(3 Questions)
- Q1. About product and experience, customer handling, revenue generation, AMC
- Q2. Installation And Service TAT
- Q3. NPS related questions
(1 Question)
- Q1. AMC & REVENUE related questions
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Brife about your self
- Q2. Why should i hire you.
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Service delivery KPI
- Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
- Q3. Call load management / technician manpower planning
Interview Preparation Tips
Shubham Tiwari
Selected
I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.
Related to your work
(2 Questions)
- Q1. Introduction and backgorund information
- Q2. Work experience and case study with some technical questions
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Basic HVAC knowledge like how Airconditioning works?
- Q2. What exactly your profile in your current company?
- Ans.
I am currently working as a Senior Sales Executive in my current company.
Responsible for managing a team of sales representatives
Developing and implementing sales strategies to achieve targets
Building and maintaining relationships with key clients
Analyzing market trends and competitor activities
Preparing sales reports and presenting them to senior management
IFB Interview FAQs
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IFB Interviews By Designations
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- IFB Service Manager Interview Questions
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Interview Questions for Popular Designations
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IFB Area Service Manager Interview Process
based on 1 interview
Interview experience
Area Service Manager Interview Questions from Similar Companies
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IFB Area Service Manager Reviews and Ratings
based on 11 reviews
Rating in categories
|
Senior Executive
181
salaries
|  ₹4.8 L/yr - ₹16 L/yr |
|
Assistant Manager
174
salaries
| ₹5.5 L/yr - ₹16.8 L/yr |
|
Sales Executive
161
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
|
Business Manager
121
salaries
| ₹7 L/yr - ₹24 L/yr |
|
Customer Service Associate
101
salaries
| ₹1.5 L/yr - ₹4 L/yr |
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