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IFB Area Service Manager Interview Questions and Answers
Updated
22 Dec 2021
1 interview found
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LOKESH SHARMA
I applied via Recruitment Consultant and was interviewed in Nov 2021.
3 Interview Rounds
Interview Questions
- Q1. Tell me about yourself
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- Q2. What is your job role
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- Q3. What are key KPIs
View Answers (1)
- Q4. Tell me about product range
View Answers (1)
- Q5. What are the challenge you faced in your job stint
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Interview Preparation Tips
Interview preparation tips for other job seekers - Have a good knowledge about your job role, products, KPIs and challenges.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Refrigeration cycle Add Answer
- Q2. Washing machine operation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare more technical information
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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2
One-on-one Round (2 Questions)
- Q1. Brife about your self Add Answer
- Q2. Why should i hire you. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, give reply with confidence, always ready to join any where.
I applied via Naukri.com and was interviewed in Mar 2022.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. Procees of customer esclation View Answers (1)
- Q2. How handle voc , Market visits View Answers (1)
- Q3. Ground reality of process implementation View Answers (1)
- Q4. How many market visits in a month View Answers (1)
- Q5. What kind of things require to handle voc View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Gather latest best knowledge in your stream
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. About product and experience, customer handling, revenue generation, AMC Add Answer
- Q2. Installation And Service TAT Add Answer
- Q3. NPS related questions Add Answer
3
One-on-one Round (1 Question)
- Q1. AMC & REVENUE related questions Add Answer
Interview Questions
- Q1. Experience and field skills
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- Q2. You must have good experience in customer service and product knowledge
Add Answer
I applied via Referral and was interviewed in Apr 2021.
4 Interview Rounds
Interview Questions
- Q1. Previous company work experience or job experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good knowledge
I applied via Referral and was interviewed in Mar 2021.
4 Interview Rounds
Interview Questions
- Q1. Tell me about your self and Roles and Responsibilities
View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare well you job role and processes
5 Interview Rounds
Interview Questions
- Q1. Offer letter & CTC negotiation
Add Answer
- Q2. Basic & Essential information from employee
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- Q3. Personal & professional discussion & Career aspirations
Add Answer
I applied via Referral and was interviewed before Nov 2020.
4 Interview Rounds
Interview Questions
- Q1. Service delivery KPI
View Answers (3)
- Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
Add Answer
- Q3. Call load management / technician manpower planning
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.
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People are getting interviews through
based on 1 IFB interview
Recruitment Consultant
100%
Low
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Low Confidence means the data is based on a small number of responses received from the candidates.
Area Service Manager Interview Questions from Similar Companies
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25%
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IFB Area Service Manager Reviews and Ratings
based on 10 reviews
Rating in categories
|
Senior Executive
181
salaries
|  ₹4.5 L/yr - ₹13.5 L/yr |
|
Assistant Manager
178
salaries
| ₹5.5 L/yr - ₹20 L/yr |
|
Sales Executive
168
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
|
Business Manager
118
salaries
| ₹6.5 L/yr - ₹24 L/yr |
|
Customer Service Associate
96
salaries
| ₹1.5 L/yr - ₹3.2 L/yr |
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