Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Lava International Team. If you also belong to the team, you can get access from here

Lava International Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Lava International Area Service Manager Interview Questions, Process, and Tips

Updated 24 Jun 2023

Top Lava International Area Service Manager Interview Questions and Answers

Lava International Area Service Manager Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Procees of customer esclation
  • Ans. 

    Customer escalation process involves identifying, addressing and resolving customer complaints or issues in a timely and effective manner.

    • Listen to the customer's complaint or issue

    • Apologize for any inconvenience caused

    • Investigate the issue and gather relevant information

    • Offer a solution or resolution to the customer

    • Follow up with the customer to ensure satisfaction

    • Document the complaint and resolution for future refer

  • Answered by AI
  • Q2. How handle voc , Market visits
  • Ans. 

    VOC and market visits are handled by actively listening to customer feedback and regularly visiting the market to understand customer needs.

    • Regularly visit the market to understand customer needs

    • Actively listen to customer feedback and address any concerns

    • Use customer feedback to improve products and services

    • Train and educate team members on how to handle VOC and market visits

    • Develop and implement strategies to increas

  • Answered by AI
  • Q3. Ground reality of process implementation
  • Ans. 

    Ground reality of process implementation refers to the actual implementation and effectiveness of a process in real-life situations.

    • It is important to assess the ground reality before implementing a process

    • Factors such as culture, resources, and communication can impact the success of a process

    • Regular monitoring and feedback can help improve the implementation of a process

    • For example, a company may have a process for c...

  • Answered by AI
  • Q4. How many market visits in a month
  • Ans. 

    The number of market visits in a month varies depending on the needs of the area and the goals of the company.

    • The number of market visits can range from 5 to 20 per month.

    • The frequency of visits may increase during peak seasons or when launching new products.

    • The number of visits may also depend on the size of the area and the number of customers.

    • Regular market visits are important to maintain relationships with custome...

  • Answered by AI
  • Q5. What kind of things require to handle voc
  • Ans. 

    Handling VOC requires active listening, empathy, problem-solving skills, and effective communication.

    • Active listening to understand the customer's concerns and needs

    • Empathy to show that you understand and care about their situation

    • Problem-solving skills to find solutions to their issues

    • Effective communication to explain the solutions and follow up on the progress

    • Regular training and feedback to improve the VOC handling

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gather latest best knowledge in your stream

I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous company work experience or job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge

Area Service Manager Interview Questions Asked at Other Companies

Q1. What is the 2W bike Engine Rpm , inlet exhaust valve clearance , ... read more
asked in Bajaj Auto
Q2. How do you go about checking Smoke issues, electronic issues and ... read more
asked in Bajaj Auto
Q3. How many colours can be seen at the tip of the spark plug and wha ... read more
asked in Bajaj Auto
Q4. What are some ideas for saving some significant costs in service ... read more
Q5. What is Free & Paid Service Redemption, what's are the method ... read more

Interview Questionnaire 

3 Questions

  • Q1. Offer letter & CTC negotiation
  • Q2. Basic & Essential information from employee
  • Q3. Personal & professional discussion & Career aspirations

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Brife about your self
  • Q2. Why should i hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, give reply with confidence, always ready to join any where.

I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical and professional experience related.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough to share your skills and experience for the expected job profile.

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Job details of previous companies
Round 2 - Technical 

(1 Question)

  • Q1. Self rating on each technical skills like dealer handling, technical knowledge etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Self rating is key of interview in final round. HR round as usual simple.

I applied via AngelList and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good & easy to work with good knowledge

I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous company work experience or job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical knowhow of an Diesel generator
  • Q2. Brief flow chart of an generator
  • Ans. 

    A generator converts mechanical energy into electrical energy.

    • Fuel is burned to create mechanical energy

    • Mechanical energy turns a rotor inside the generator

    • The rotor creates a magnetic field

    • The magnetic field induces an electrical current in the stator

    • The electrical current is sent to a transformer to increase voltage

    • The high voltage electricity is sent to the power grid or used locally

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never divert answer from question. Be brief n to the point, if you are clear. Otherwise be clear with your view. Don't bluff.
Round 1 - Aptitude Test 
Round 2 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare technical and Reasoning aptitude.
Contribute & help others!
anonymous
You can choose to be anonymous

Lava International Interview FAQs

How many rounds are there in Lava International Area Service Manager interview?
Lava International interview process usually has 1 rounds. The most common rounds in the Lava International interview process are One-on-one Round.
How to prepare for Lava International Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lava International. The most common topics and skills that interviewers at Lava International expect are Service management, Claim Settlement, Corrective Action, Customer Satisfaction and Operations.
What are the top questions asked in Lava International Area Service Manager interview?

Some of the top questions asked at the Lava International Area Service Manager interview -

  1. What kind of things require to handle ...read more
  2. How many market visits in a mo...read more
  3. How handle voc , Market vis...read more

Recently Viewed

PHOTOS

Medanta the Medicity

4 office photos

INTERVIEWS

Exela Technologies

No Interviews

SALARIES

Reckitt Benckiser

LIST OF COMPANIES

Hindustan Unilever

Locations

SALARIES

Lava International

INTERVIEWS

Lava International

40 top interview questions

INTERVIEWS

Lava International

No Interviews

INTERVIEWS

Exela Technologies

20 top interview questions

INTERVIEWS

Exela Technologies

No Interviews

INTERVIEWS

Exela Technologies

No Interviews

Tell us how to improve this page.

Tesco

Secure your future with a company that values your job stability.

Lava International Area Service Manager Salary
based on 58 salaries
₹3.6 L/yr - ₹9.5 L/yr
37% less than the average Area Service Manager Salary in India
View more details

Lava International Area Service Manager Reviews and Ratings

based on 28 reviews

3.6/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.2

Salary

3.1

Job security

3.5

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 28 Reviews and Ratings
Distribution Manager
268 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
100 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Engineer
85 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Urban Distribution Manager
79 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Deputy Manager
77 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Lava International with

Micromax Informatics

3.6
Compare

Karbonn Mobile

4.1
Compare

Intex Technologies

3.8
Compare

DiGiSPICE

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent