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Lava International
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I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
Customer escalation process involves identifying, addressing and resolving customer complaints or issues in a timely and effective manner.
Listen to the customer's complaint or issue
Apologize for any inconvenience caused
Investigate the issue and gather relevant information
Offer a solution or resolution to the customer
Follow up with the customer to ensure satisfaction
Document the complaint and resolution for future refer
VOC and market visits are handled by actively listening to customer feedback and regularly visiting the market to understand customer needs.
Regularly visit the market to understand customer needs
Actively listen to customer feedback and address any concerns
Use customer feedback to improve products and services
Train and educate team members on how to handle VOC and market visits
Develop and implement strategies to increas
Ground reality of process implementation refers to the actual implementation and effectiveness of a process in real-life situations.
It is important to assess the ground reality before implementing a process
Factors such as culture, resources, and communication can impact the success of a process
Regular monitoring and feedback can help improve the implementation of a process
For example, a company may have a process for c...
The number of market visits in a month varies depending on the needs of the area and the goals of the company.
The number of market visits can range from 5 to 20 per month.
The frequency of visits may increase during peak seasons or when launching new products.
The number of visits may also depend on the size of the area and the number of customers.
Regular market visits are important to maintain relationships with custome...
Handling VOC requires active listening, empathy, problem-solving skills, and effective communication.
Active listening to understand the customer's concerns and needs
Empathy to show that you understand and care about their situation
Problem-solving skills to find solutions to their issues
Effective communication to explain the solutions and follow up on the progress
Regular training and feedback to improve the VOC handling
I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.
Top trending discussions
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
posted on 10 Jun 2021
I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
I applied via AngelList and was interviewed before Apr 2021. There were 2 interview rounds.
posted on 13 May 2021
I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.
posted on 19 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.
A generator converts mechanical energy into electrical energy.
Fuel is burned to create mechanical energy
Mechanical energy turns a rotor inside the generator
The rotor creates a magnetic field
The magnetic field induces an electrical current in the stator
The electrical current is sent to a transformer to increase voltage
The high voltage electricity is sent to the power grid or used locally
based on 28 reviews
Rating in categories
Distribution Manager
268
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
100
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Engineer
85
salaries
| ₹0 L/yr - ₹0 L/yr |
Urban Distribution Manager
79
salaries
| ₹0 L/yr - ₹0 L/yr |
Deputy Manager
77
salaries
| ₹0 L/yr - ₹0 L/yr |
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