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Lava International
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I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
Customer escalation process involves identifying, addressing and resolving customer complaints or issues in a timely and effective manner.
Listen to the customer's complaint or issue
Apologize for any inconvenience caused
Investigate the issue and gather relevant information
Offer a solution or resolution to the customer
Follow up with the customer to ensure satisfaction
Document the complaint and resolution for future refer
VOC and market visits are handled by actively listening to customer feedback and regularly visiting the market to understand customer needs.
Regularly visit the market to understand customer needs
Actively listen to customer feedback and address any concerns
Use customer feedback to improve products and services
Train and educate team members on how to handle VOC and market visits
Develop and implement strategies to increas
Ground reality of process implementation refers to the actual implementation and effectiveness of a process in real-life situations.
It is important to assess the ground reality before implementing a process
Factors such as culture, resources, and communication can impact the success of a process
Regular monitoring and feedback can help improve the implementation of a process
For example, a company may have a process for c...
The number of market visits in a month varies depending on the needs of the area and the goals of the company.
The number of market visits can range from 5 to 20 per month.
The frequency of visits may increase during peak seasons or when launching new products.
The number of visits may also depend on the size of the area and the number of customers.
Regular market visits are important to maintain relationships with custome...
Handling VOC requires active listening, empathy, problem-solving skills, and effective communication.
Active listening to understand the customer's concerns and needs
Empathy to show that you understand and care about their situation
Problem-solving skills to find solutions to their issues
Effective communication to explain the solutions and follow up on the progress
Regular training and feedback to improve the VOC handling
Active components are elements or compounds in a system that actively contribute to its function.
Transistors
Diodes
Resistors
IC ke Full form is Integrated Circuit
IC stands for Integrated Circuit
It is a small electronic device made out of a semiconductor material
ICs are used in various electronic devices like computers, smartphones, and televisions
Central Processing Unit
CPU stands for Central Processing Unit
It is the primary component of a computer that performs most of the processing inside a computer
Examples of CPUs include Intel Core i7, AMD Ryzen 5, etc.
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
Our current company process involves a structured approach to managing department operations and ensuring team productivity.
Regular team meetings to discuss goals and progress
Performance evaluations to track individual and team performance
Utilization of project management tools for task assignment and tracking
Lava International interview questions for popular designations
I applied via Campus Placement and was interviewed in Aug 2024. There was 1 interview round.
5S is a workplace organization method that involves sorting, setting in order, shining, standardizing, and sustaining.
5S stands for Sort, Set in Order, Shine, Standardize, and Sustain.
It is a method used to organize the workplace for efficiency and effectiveness.
Examples include decluttering workspaces, labeling items for easy identification, and implementing cleaning schedules.
5S helps improve productivity, safety, an
8D and Poka Yoke are problem-solving methodologies used in quality management to identify, correct, and prevent recurring problems.
8D stands for Eight Disciplines and is a structured problem-solving methodology used to identify the root cause of a problem and prevent its recurrence.
Poka Yoke is a Japanese term for mistake-proofing or error-proofing, which involves designing processes or products in a way that prevents ...
Wastage refers to the unnecessary loss or use of resources, such as materials, time, or money.
Wastage can occur in various forms, such as overproduction, defects, excess inventory, or inefficient processes.
Examples of wastage include throwing away spoiled food in a restaurant, discarding defective products in a manufacturing plant, or excessive printing of documents leading to paper wastage.
Identifying and reducing was...
Get interview-ready with Top Lava International Interview Questions
Good be preapred technical queations are there
I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.
WIP stands for Work in Progress. To deal with delays in WIP, it is important to identify bottlenecks, prioritize tasks, and communicate effectively with team members.
Identify bottlenecks in the workflow that are causing delays
Prioritize tasks based on urgency and impact on overall progress
Communicate effectively with team members to address issues and find solutions
Implement strategies such as daily stand-up meetings o...
I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.
Last job related
Present job related
Experienced distribution executive with a proven track record of optimizing supply chain operations and driving business growth.
Over 10 years of experience in distribution management
Implemented cost-saving strategies resulting in 20% increase in efficiency
Led cross-functional teams to successfully launch new product lines
Strong analytical skills in forecasting demand and inventory management
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The duration of Lava International interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview experience
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Rating in categories
Distribution Manager
265
salaries
| ₹3.6 L/yr - ₹12.4 L/yr |
Deputy Manager
116
salaries
| ₹5.9 L/yr - ₹14.6 L/yr |
Assistant Manager
85
salaries
| ₹4.2 L/yr - ₹10.6 L/yr |
Senior Engineer
85
salaries
| ₹2.8 L/yr - ₹7 L/yr |
Zonal Business Manager
78
salaries
| ₹11.5 L/yr - ₹22.3 L/yr |
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