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Counter Incharge Interview Questions and Answers

Updated 7 Jan 2025

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Q1. What is the exchange policy of Senco gold ?

Ans.

Senco Gold has a flexible exchange policy allowing customers to exchange their jewelry within a certain period.

  • Senco Gold allows customers to exchange their jewelry within 15 days of purchase.

  • The exchanged product must be in its original condition with the original invoice.

  • Exchange is subject to the approval of the store manager.

  • Exchange can be done for a different product of equal or higher value.

  • Customized or altered products are not eligible for exchange.

Q2. Who is the prime minister of india

Ans.

Narendra Modi is the Prime Minister of India.

  • Narendra Modi has been serving as the Prime Minister of India since May 2014.

  • He is a member of the Bharatiya Janata Party (BJP).

  • Modi has implemented various initiatives like Make in India, Swachh Bharat Abhiyan, and Digital India.

  • Under his leadership, India has witnessed significant economic reforms and foreign policy advancements.

Q3. Tell about me for speech fluently

Ans.

To speak fluently, practice regularly, focus on pronunciation and intonation, and use pauses effectively.

  • Practice speaking regularly to improve fluency

  • Focus on pronunciation and intonation to enhance clarity

  • Use pauses effectively to emphasize key points

  • Record yourself speaking and listen for areas of improvement

Q4. What is full form of cpu

Ans.

CPU stands for Central Processing Unit.

  • CPU is the primary component of a computer that performs most of the processing inside the computer.

  • It interprets and executes instructions from the computer's memory.

  • CPU consists of an arithmetic logic unit (ALU), control unit, and registers.

  • Examples of CPUs include Intel Core i7, AMD Ryzen 5, etc.

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Q5. How to greet the customer

Ans.

Greet the customer with a warm and friendly welcome.

  • Make eye contact and smile

  • Use a friendly tone of voice

  • Address the customer by name if possible

  • Ask how you can assist them

  • Thank them for their business

Q6. How to Improve walking

Ans.

Improving walking can be achieved through regular exercise, proper footwear, maintaining good posture, and seeking professional help if needed.

  • Engage in regular exercise such as walking, jogging, or swimming to strengthen muscles and improve balance.

  • Wear supportive and comfortable footwear to prevent injuries and provide stability.

  • Maintain good posture while walking by keeping your head up, shoulders back, and core engaged.

  • Consult a physical therapist or orthopedic specialist...read more

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Q7. Retail Key Performance Indicators

Ans.

Retail Key Performance Indicators are metrics used to evaluate the success of a retail business.

  • Sales revenue

  • Gross margin

  • Inventory turnover rate

  • Customer satisfaction

  • Average transaction value

Q8. What is up selling?

Ans.

Up selling is the practice of encouraging customers to purchase a higher-end product or service than what they originally intended.

  • Suggesting additional products or services that complement the customer's original purchase

  • Highlighting the benefits of upgrading to a premium version of the product

  • Offering bundle deals or discounts for purchasing more items

  • Providing personalized recommendations based on the customer's needs and preferences

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