Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sony Team. If you also belong to the team, you can get access from here

Sony Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Sony Customer Service Executive Interview Questions and Answers

Updated 21 Aug 2024

Sony Customer Service Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems and resolving technical issues

    • Strong communication and problem-solving skills

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. How do you know about this opening?
  • Ans. 

    I found out about this opening through a job search website.

    • I regularly check job search websites for new opportunities.

    • I received a notification from the job search website about this opening.

    • I saw the job posting on a job search website and decided to apply.

    • A friend or colleague recommended this job opening to me through a job search website.

  • Answered by AI
Round 2 - Case Study 

Experience with a particular case, Escalation, difficult case attended

Round 3 - Technical 

(1 Question)

  • Q1. Related for handling, knowledge, adaptabilityand more
Round 4 - One-on-one 

(1 Question)

  • Q1. Consolidate for all 3 rounds again and in depth

Interview Preparation Tips

Interview preparation tips for other job seekers - do not accept any job. there is no career growth. intaxic work atomphere. Work-life balance heavily affected. low salary

Interview questions from similar companies

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Sir you can ask me whatever you like.

Interview Preparation Tips

Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Last working question

Round 3 - Aptitude Test 

Last working question

Round 4 - HR 

(1 Question)

  • Q1. Salery discussion

I appeared for an interview in May 2017.

Interview Questionnaire 

4 Questions

  • Q1. Why is string immutable
  • Ans. 

    String is immutable because it ensures data integrity and allows for efficient memory management.

    • Immutable strings prevent accidental modification of data.

    • Immutable strings can be easily shared and reused, improving memory efficiency.

    • Immutable strings enable efficient string interning and caching.

    • Immutable strings support thread safety in concurrent environments.

  • Answered by AI
  • Q2. Do @requestparam has default value
  • Ans. 

    Yes, @RequestParam has a default value if not specified.

    • If a @RequestParam is not provided in the request, it will use its default value.

    • The default value can be set using the 'defaultValue' attribute of @RequestParam annotation.

    • If no default value is specified, the parameter will be considered as required and an exception will be thrown if not provided.

  • Answered by AI
  • Q3. Singleton and prototype
  • Q4. Why abstract class is required
  • Ans. 

    Abstract classes are required to provide a common interface and share code among related classes.

    • Abstract classes allow for code reusability and promote modular design.

    • They provide a common interface for a group of related classes.

    • Abstract classes can define abstract methods that must be implemented by subclasses.

    • They can also provide default implementations for common methods.

    • Abstract classes cannot be instantiated, b

  • Answered by AI

Skills evaluated in this interview

Intern Interview Questions & Answers

Daikin user image Anonymous

posted on 11 Jun 2017

I appeared for an interview before Jun 2016.

Interview Questionnaire 

3 Questions

  • Q1. How was yesterday ?
  • Ans. 

    Yesterday was a productive day filled with meetings and project work.

    • Attended a team meeting in the morning

    • Worked on a project proposal in the afternoon

    • Had a networking event in the evening

  • Answered by AI
  • Q2. Why are letters in a keyboard placed like that ?
  • Ans. 

    The letters on a keyboard are placed in a specific layout called QWERTY, which was designed to prevent typewriter jams.

    • The QWERTY layout was developed by Christopher Sholes in 1873 for typewriters.

    • The layout was designed to separate commonly used letters to reduce the likelihood of jamming.

    • The arrangement of letters was based on the frequency of their use in the English language.

    • The QWERTY layout became popular and was

  • Answered by AI
  • Q3. What do you know about air conditioner ?
  • Ans. 

    An air conditioner is a device that cools and dehumidifies the air in a room or building.

    • Air conditioners work by removing heat and moisture from the air.

    • They use a refrigeration cycle to cool the air.

    • Air conditioners can be used for both residential and commercial purposes.

    • They come in different types such as window units, split systems, and central air conditioning systems.

    • Air conditioners improve indoor air quality ...

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: I was asked several question related to my cv and other general knowledge and technical questions to measure my suitablity for the job.

Skills: Communication, Excel Skills, Knowledge Of MS Office
College Name: Keshav Mahavidyalaya

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Whats c
  • Ans. 

    C is a general-purpose programming language developed by Dennis Ritchie in 1972.

    • C is used for developing operating systems, embedded systems, and system software.

    • It is a compiled language and has a low-level memory access.

    • C is the predecessor of many modern programming languages like C++, Java, and Python.

  • Answered by AI
  • Q2. Whats loop
  • Ans. 

    A loop is a programming structure that repeats a set of instructions until a certain condition is met.

    • Loops are used to iterate over a collection of data or to repeat a set of instructions a certain number of times.

    • There are three types of loops in most programming languages: for, while, and do-while.

    • Example: for (int i = 0; i < 10; i++) { // do something }

  • Answered by AI
  • Q3. Why mi good samsung bad

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy peasy interieds

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About cypress automation tool
  • Q2. Javascripts basics and testing basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Right the correct skills onresume and prepare well be confident

Interview Questionnaire 

1 Question

  • Q1. How can you handle all the warehouse
  • Ans. 

    I can handle all the warehouse by implementing efficient processes and utilizing technology.

    • Developing and implementing standard operating procedures for all warehouse activities

    • Utilizing technology such as warehouse management systems and automated equipment

    • Regularly reviewing and optimizing inventory levels and storage layouts

    • Ensuring proper training and supervision of warehouse staff

    • Maintaining open communication wi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have regarding your operation

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Information about the current model running in the market

Interview Preparation Tips

Interview preparation tips for other job seekers - Just me prepared with the famous brand new models

Intern Interview Questions & Answers

HARMAN user image Anonymous

posted on 20 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It contains 35 question

Round 2 - Technical 

(2 Questions)

  • Q1. Explain the project
  • Ans. 

    The project is a web application that helps users track their daily water intake and reminds them to stay hydrated.

    • Users can input their daily water consumption and set goals for themselves.

    • The application sends notifications to remind users to drink water throughout the day.

    • Users can view their water intake history and track their progress over time.

  • Answered by AI
  • Q2. Write the code for even number
  • Ans. 

    Code to identify even numbers

    • Use the modulo operator (%) to check if a number is divisible by 2

    • If the remainder is 0, then the number is even

    • Example: int num = 6; if(num % 2 == 0) { // num is even }

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Recent graduate with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Strong communication and teamwork skills

    • Experience with programming languages such as Java, Python, and C++

  • Answered by AI
  • Q2. Some situational question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering

Sony Interview FAQs

How many rounds are there in Sony Customer Service Executive interview?
Sony interview process usually has 4 rounds. The most common rounds in the Sony interview process are HR, Case Study and Technical.
What are the top questions asked in Sony Customer Service Executive interview?

Some of the top questions asked at the Sony Customer Service Executive interview -

  1. related for handling, knowledge, adaptabilityand m...read more
  2. consolidate for all 3 rounds again and in de...read more

Tell us how to improve this page.

Sony Customer Service Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

HARMAN Interview Questions
3.7
 • 262 Interviews
OPPO Interview Questions
4.0
 • 213 Interviews
LG Electronics Interview Questions
4.0
 • 199 Interviews
Vivo Interview Questions
4.1
 • 196 Interviews
Blue Star Interview Questions
4.1
 • 161 Interviews
Philips Interview Questions
3.8
 • 157 Interviews
Daikin Interview Questions
4.1
 • 147 Interviews
HP India Interview Questions
4.1
 • 142 Interviews
Samsung Research Interview Questions
3.1
 • 131 Interviews
Voltas Interview Questions
4.0
 • 130 Interviews
View all
Sony Customer Service Executive Salary
based on 6 salaries
₹2 L/yr - ₹3.2 L/yr
26% less than the average Customer Service Executive Salary in India
View more details

Sony Customer Service Executive Reviews and Ratings

based on 4 reviews

4.9/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.9

Salary

4.9

Job security

4.2

Company culture

2.4

Promotions

4.1

Work satisfaction

Explore 4 Reviews and Ratings
Sales Executive
188 salaries
unlock blur

₹1.5 L/yr - ₹5 L/yr

Area Sales Manager
80 salaries
unlock blur

₹5.9 L/yr - ₹20 L/yr

Senior Software Engineer
67 salaries
unlock blur

₹9 L/yr - ₹23.6 L/yr

Technical Support Engineer
59 salaries
unlock blur

₹1.8 L/yr - ₹4.9 L/yr

Software Engineer
54 salaries
unlock blur

₹4.5 L/yr - ₹13.4 L/yr

Explore more salaries
Compare Sony with

Vivo

4.1
Compare

OPPO

4.0
Compare

LG Electronics

4.0
Compare

HARMAN

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview