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Sony Service Manager Interview Questions and Answers

Updated 2 Feb 2021

Sony Service Manager Interview Experiences

1 interview found

Service Manager Interview Questions & Answers

user image Anonymous

posted on 2 Feb 2021

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How you will lead your team
    • Add your answer
  • Q2. How you will handle tough situations
    • Add your answer
  • Q3. I will contribute the work with whole team and if needed I will also join with him get the out from tough situations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in formal, reach on time, keep smile on face in every question, answer your question with full confidence. Most important if you rejected! then don’t feel sad. And learn from mistakes to get best from last.

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Service Manager Interview Questions & Answers

IFB user image Pradeep Kumar Rana

posted on 25 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. NPS CSAT Understanding
    • Add your answer
  • Q2. How to Calculate ROI of Service Center
  • Ans. 

    ROI of a service center can be calculated by dividing the net profit generated by the service center by the total investment made in the center.

    • Calculate the total revenue generated by the service center over a specific period of time.

    • Subtract the total costs incurred by the service center during the same period.

    • Divide the net profit by the total investment made in the service center to get the ROI.

    • ROI = (Net Profit / ...

    • Answered by AI
    Add your answer
  • Q3. Product Knowledge special Washing Machine ,AC,Refrigerator
    • Add your answer

Senior Service Engineer Interview Questions & Answers

Blue Star user image Rahul Dubey

posted on 28 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Total based on previous Company’s products
    • Add your answer
  • Q2. All related material testing machine
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Situation based question
    • Add your answer
  • Q2. How you will handle Customers at different different situation
  • Ans. 

    I will handle customers with empathy, active listening, problem-solving skills, and clear communication.

    • Show empathy and understanding towards customers' concerns

    • Practice active listening to fully understand the issue before providing solutions

    • Utilize problem-solving skills to address customer needs effectively

    • Communicate clearly and professionally to ensure customers are informed and satisfied

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good but it will take time to complete this all round approx 2 to 3 weaks

Service Engineer Interview Questions & Answers

TTK Prestige user image Anonymous

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Things are going well for the company.
    • Add your answer
  • Q2. Things are going well for the company.
    • Add your answer

Customer Service Executive Interview Questions & Answers

USHA International user image Anonymous

posted on 4 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. About your experience
    • Add your answer
  • Q2. Responsibility in customer service
    • Add your answer
  • Q3. How can we convert frustrated customer
  • Ans. 

    By actively listening, empathizing, offering solutions, and following up.

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's frustration and show understanding

    • Offer solutions or alternatives to address the customer's issue

    • Follow up with the customer to ensure their satisfaction and resolve any remaining concerns

    • Answered by AI
    Add your answer
  • Q4. What are kpi in customer service executive
  • Ans. 

    KPIs in customer service executive are key performance indicators used to measure the success of customer service operations.

    • KPIs help track important metrics such as customer satisfaction, response time, resolution rate, and first contact resolution.

    • Examples of KPIs include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Average Handle Time (AHT), and Customer Retention Rate.

    • KPIs are used to set goals, m...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence on yourself

Service Engineer Interview Questions & Answers

Lava International user image Anonymous

posted on 2 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good be preapred technical queations are there

Round 2 - Technical 

(2 Questions)

  • Q1. Introduce your self
    • Add your answer
  • Q2. Tell me about your previous
    • Add your answer

Area Service Manager Interview Questions & Answers

Whirlpool user image Anonymous

posted on 18 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Refrigeration cycle
    • Add your answer
  • Q2. Washing machine operation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more technical information

Field Service Engineer Interview Questions & Answers

Intex Technologies user image Anonymous

posted on 12 Sep 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Service Engineer
    • Add your answer
  • Q2. My name is Umesh and i have electronics company service Engineer jaquar lighting company electronics Manufacturing company 2years experience electronics service engineer
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. I'm service Engineer
    • Add your answer
  • Q2. Electronics Service
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Service Engineer
    • Add your answer
  • Q2. I have 4 year experience in electronics service engineer and field service Engineer jaquar lighting company electronics Manufacturing company
    • Add your answer

Customer Service Associate Interview Questions & Answers

LG Electronics user image Anonymous

posted on 15 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Relative of technical
    • Add your answer
  • Q2. Opposite relative
    • Add your answer
  • Q3. Mostly important
    • Add your answer
  • Q4. My introduction
    • Add your answer
  • Q5. Realtive self questions and introduction
    • Add your answer
Round 3 - Coding Test 

Computer science and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job have i provide

Service Engineer Interview Questions & Answers

Genus Power Infrastructures user image Anonymous

posted on 21 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Arithmatic and advance

Round 3 - Technical 

(5 Questions)

  • Q1. Transformer and switchgear protection
    • Add your answer
  • Q2. Breaker and maintainance
    • Add your answer
  • Q3. Electrical equipment knowledge
    • Add your answer
  • Q4. Meter test and punching
    • Add your answer
  • Q5. Generation and power plant base quiz
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I got build in knowledge and comfortable job .
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Sony Service Manager Salary
based on 6 salaries
₹2.4 L/yr - ₹7 L/yr
48% less than the average Service Manager Salary in India
View more details

Sony Service Manager Reviews and Ratings

based on 2 reviews

3.0/5

Rating in categories

2.5

Skill development

3.0

Work-Life balance

2.5

Salary & Benefits

2.5

Job Security

3.0

Company culture

2.5

Promotions/Appraisal

3.0

Work Satisfaction

Explore 2 Reviews and Ratings
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