1 OnePlus Customer Service Manager Interview Questions & Answers | Complete Prep Guide 2025

OnePlus Customer Service Manager Interview Experiences

1 interview found

Customer Service Manager Interview Questions & Answers

Anonymous

posted on 20 Mar 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Set a situation to handle customer escalatiom

Ans.

Handling a customer escalation by actively listening, empathizing, and finding a solution.

Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and frustrations
Apologize for any inconvenience caused
Offer a solution or escalate to a higher authority if necessary

Answered by AI

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Interview Preparation Tips

Topics to prepare for OnePlus Customer Service Manager interview:

Escalation Management

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Assistant Manager Interview Questions & Answers

Vivo

Anonymous

posted on 27 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. What are your strengths and weaknesses?

Ans.

My strengths include strong leadership skills, excellent communication abilities, and a knack for problem-solving. My weaknesses include a tendency to be overly critical of myself and a desire for perfection.

Strength: Strong leadership skills
Strength: Excellent communication abilities
Strength: Knack for problem-solving
Weakness: Overly critical of myself
Weakness: Desire for perfection

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Q2. Tell me about yourself.

Ans.

I am a highly motivated and experienced professional with a strong background in management and leadership.

Over 5 years of experience in management roles
Proven track record of successfully leading teams and achieving targets
Excellent communication and problem-solving skills
Strong organizational and time management abilities
Ability to adapt to changing environments and handle multiple tasks
Example: As a Manager at XYZ C...

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Q3. What is your family background?

Ans.

My family background is diverse and has shaped me into a well-rounded individual.

My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.
I have siblings who have pursued various career paths, which has influenced my own career choices.
My family has always emphasized the importance of education and hard work.
We have a strong sense of community and often engage i...

Answered by AI

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Round 3 - Aptitude Test

Simple aptitude questions which can be cleared upon basic preparation of quants and LR

Round 4 - Group Discussion

General topics and current affairs

Round 5 - One-on-one

(1 Question)

Q1. So tell me what are you looking for out of this job?

Ans.

I am looking for a challenging role where I can utilize my leadership skills and contribute to the growth of the company.

Opportunity to lead and manage a team
Ability to make strategic decisions
Opportunity for professional growth and development
Contribute to the success of the company
Work in a dynamic and fast-paced environment

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing too complicated but just like in all the interviews, confidence is necessary to clear the rounds.

Assistant Manager Interview Questions & Answers

Xiaomi

Anonymous

posted on 8 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself,about family and your education,

Add your answer

Q2. I tell them my name,my education qualification an about my family

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Q3. Where are you working,currently,what is your work experience.

Ans. I tell them them that,I am working with Essar group The mobile store ,as a Assistant Store manager,my total work of experience is 7 years,I can handle store,manage team and do needful for sale growth,

Answered Anonymously

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Interview Preparation Tips

Interview preparation tips for other job seekers - I want to say that,when you are going for a interview,tell them confidentiality about everything,your education,work experience,they ask many question,how you can handle,team,what to do for sale in tease,how to handle a customer,and convey,

Assistant Manager Interview Questions & Answers

Huawei Technologies

Anonymous

posted on 24 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. All the questions were relevant to my domain knowledge.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Gather some good knowledge about the company before appearing for the interview and answer confidently whatever is known.
The rest is in the hands of the interviewer.

Assistant Manager Interview Questions & Answers

Motorola

Anonymous

posted on 13 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - Group Discussion

I like group discussion. I always want to be the part of group discussion. From there we learn how to work, different ideas,changing people mindset,changing our own activities etcetera !

Round 3 - Aptitude Test

From this ..I am able for this job !

Round 4 - Technical

(2 Questions)

Q1. Keep asking me the questions !

Add your answer

Q2. The answer will be better from my knowledge !

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep searching the job as you like . Good luck !

Assistant Manager Interview Questions & Answers

Xiaomi

Anonymous

posted on 28 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. About process and self introduction

Add your answer

Q2. All process KPI'S

Ans.

Process KPIs are key performance indicators that measure the effectiveness and efficiency of a process.

Process KPIs help identify areas for improvement and monitor progress towards goals.
Examples of process KPIs include cycle time, error rate, customer satisfaction, and productivity.
Process KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART).
Regularly tracking and analyzing process KPIs ca...

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Round 2 - HR

(2 Questions)

Q1. Discussed on salary

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Q2. About expectation

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Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Assistant Manager Interview Questions & Answers

Xiaomi

Ravichandra Mandadi (AC India)

posted on 9 Dec 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Technical

(5 Questions)

Q1. Deferred and Unearned review

Add your answer

Q2. Revenue recognition multiple promises TP allocation

Add your answer

Q3. Tell me about Fixed assets

Add your answer

Q4. Tell me about Leases

Add your answer

Q5. CARO reporting of Fixed Assets

Add your answer

Assistant Manager Interview Questions & Answers

Realme

Anonymous

posted on 22 Oct 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. About of my self

Add your answer

Round 3 - Technical

(1 Question)

Q1. AP, AR, Excel, GST Realted questions

Add your answer

Assistant Manager Interview Questions & Answers

Apple

Anonymous

posted on 8 Nov 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Coding Test

Some coding test related to coding languages

Round 3 - Case Study

Some case study like giving percentage of user and then find out how much people will like it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be humble and say truth dont worry alot! Prepare for interview

Assistant Manager Interview Questions & Answers

Samsung

Anonymous

posted on 5 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via IIM Jobs and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Technical

(2 Questions)

Q1. Trade Operations and Related RBI Guidelines

Add your answer

Q2. Banking and Investment Related

Add your answer

Round 2 - Group Discussion

Face2 Face Discussion with Director - Discussion related to my experience and their requirements and company structure

Interview Preparation Tips

Interview preparation tips for other job seekers - If the company wishes to hire, they will ask your Father's name(things you know) and you will be selected.
If they doesn't, they will ask you tell their Maternal Father's name.

OnePlus Interview FAQs

How many rounds are there in OnePlus Customer Service Manager interview?

OnePlus interview process usually has 1 rounds. The most common rounds in the OnePlus interview process are HR.

How to prepare for OnePlus Customer Service Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OnePlus. The most common topics and skills that interviewers at OnePlus expect are Data Analytics, Escalation Management, ORM, SEO Analysis and Social Media.

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OnePlus Customer Service Manager Interview Questions and Answers

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