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OnePlus Interview Questions, Process, and Tips
Top OnePlus Interview Questions and Answers
- Q1. How to ensure quality ,test coverage ,test management .asked in Product QA Engineer interview
- Q2. What is customer volume and how do you manage it ?asked in Center Manager interview
- Q3. What do you understand by customer?asked in Cce Executive interview
OnePlus Interview Experiences
31 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.
(6 Questions)
- Q1. Questioning about what is your mobile, what are feature, how it works?
- Q2. Why you choose this company
- Q3. What you study?
- Q4. No more question 🙂
- Q5. 1) My mobile is redmi note 11 . 2) This mobile features are display 6.43 inches amlod, 90 hz refresh rate, back cam 50 mp 8 mp 2 mp 2 mp, full hd 30 mps video recording, 13 mp front cam, battery 5000 Mah,...
- Q6. 3) I completed iti. ( Indian technology institute , fitter group ) now iam working Inox in mobile shop at srapvaram junction iam working position oppo promotor reliance digitals .
Discussion about features and benifits About OPPO Mobile
Interview Preparation Tips
(2 Questions)
- Q1. Give a short intro
- Ans.
Experienced CCE Executive with a proven track record in customer service and team management.
Over 5 years of experience in customer service roles
Strong leadership skills in managing teams and resolving customer issues
Proficient in CRM systems and data analysis
Excellent communication and problem-solving abilities
Increased customer satisfaction rates by 20% in previous role
- Q2. What do you understand by customer?
- Ans.
A customer is an individual or organization that purchases goods or services from a business.
Customers can be individuals or businesses
Customers pay for goods or services
Customers may provide feedback or reviews
Building relationships with customers is important for business success
Cce Executive Interview Questions asked at other Companies
Selected
I was interviewed in Feb 2024.
(1 Question)
- Q1. Talking about OnePlus culture and vision or mission of OnePlus
Center Manager Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in May 2023. There was 1 interview round.
(4 Questions)
- Q1. Basics of mobile features
- Ans. Fornt and back camera ability Storege of handset Ram rom Battery capacity Models
- Q2. Mobiles Warranty and service centers
- Ans. When the mobile damage they recover service centers Mobile warranties of mobile
- Q3. Mobile models and years
- Q4. What are the prices of mobiles and compared by storege and camera capacity
- Ans.
Mobile prices vary based on storage and camera capacity, with higher storage and better camera quality usually leading to higher prices.
Mobile prices increase with higher storage capacity, such as 64GB, 128GB, 256GB, etc.
Cameras with higher resolution and more features like multiple lenses tend to be more expensive.
Flagship models from top brands like Apple, Samsung, and Google usually have higher prices due to advance
Interview Preparation Tips
Junior Accounts Assistant Interview Questions asked at other Companies
OnePlus interview questions for popular designations
Selected
I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself
- Q2. What is customer volume and how do you manage it ?
- Ans.
Customer volume refers to the number of customers visiting the center within a specific time frame. It is managed by optimizing staffing levels, scheduling appointments, and improving efficiency.
Analyze historical data to predict peak times and adjust staffing accordingly
Implement appointment scheduling system to spread out customer arrivals
Train staff to handle high volume efficiently and provide excellent customer se...
- Q3. What is NPS and how to improve ?
- Ans.
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...
Center Manager Interview Questions asked at other Companies
Get interview-ready with Top OnePlus Interview Questions
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.
(1 Question)
- Q1. Experience products knowledge system knowledge team handling
(1 Question)
- Q1. Production knowledge and systems knowledge
Store Manager Interview Questions asked at other Companies
Jobs at OnePlus
Selected
(3 Questions)
- Q1. Basics of mobile features
- Q2. Cloud and ai related technology
- Q3. Why AI is beneficial for mobile
- Ans.
AI enhances mobile capabilities by providing personalized experiences, predictive insights, and efficient automation.
AI-powered chatbots can provide personalized customer service and support.
AI algorithms can analyze user behavior and preferences to offer personalized recommendations.
AI can automate routine tasks and improve efficiency in mobile app development.
AI can enable predictive maintenance and improve performan...
Interview Preparation Tips
Skills evaluated in this interview
Training Manager Interview Questions asked at other Companies
(1 Question)
- Q1. Set a situation to handle customer escalatiom
- Ans.
Handling a customer escalation by actively listening, empathizing, and finding a solution.
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and frustrations
Apologize for any inconvenience caused
Offer a solution or escalate to a higher authority if necessary
Interview Preparation Tips
- Escalation Management
Customer Service Manager Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
About your work and practical skill test excell and other formula
Interview Preparation Tips
MIS and Back Office Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. Tell us about urself
- Q2. Salary negociation should
Interview Preparation Tips
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OnePlus Interview FAQs
The duration of OnePlus interview process can vary, but typically it takes about less than 2 weeks to complete.
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OnePlus Interviews By Designations
- OnePlus Center Manager Interview Questions
- OnePlus City Manager Interview Questions
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- OnePlus Customer Service Manager Interview Questions
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Interview Questions for Popular Designations
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OnePlus Interview Process
based on 5 interviews in last 1 year
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Rating in categories
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Sales Executive
84
salaries
|  ₹1.8 L/yr - ₹3.8 L/yr |
|
City Manager
64
salaries
| ₹3 L/yr - ₹7.6 L/yr |
|
Store Manager
45
salaries
| ₹2.2 L/yr - ₹8 L/yr |
|
Inventory Manager
43
salaries
| ₹2.5 L/yr - ₹6 L/yr |
|
Team Lead
37
salaries
| ₹2.7 L/yr - ₹5 L/yr |
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