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OnePlus Regional Service Manager Interview Questions and Answers

Updated 15 Feb 2025

OnePlus Regional Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Are you comfortable to relocate
  • Ans. 

    Yes, I am comfortable to relocate for the Regional Service Manager position.

    • I am open to relocating for the right career opportunity.

    • I have relocated for previous job positions and have adapted well to new environments.

    • I understand the importance of being flexible and willing to move for career growth.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. How you deal with hyper customers
  • Ans. 

    I remain calm, listen actively, empathize, and find a solution to address their concerns.

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Find a solution to address their issues

    • Offer alternatives or compromises if necessary

  • Answered by AI
  • Q2. What about the local language if you get relocate
  • Ans. 

    I am open to learning the local language if required for relocation.

    • I am willing to take language classes or use language learning apps to improve my proficiency in the local language.

    • I believe that learning the local language is essential for effective communication and integration into the new community.

    • I am open to practicing the local language with native speakers or colleagues to enhance my language skills.

    • I under...

  • Answered by AI
Round 3 - India Service Head 

(2 Questions)

  • Q1. How to deal with hyper customers who is demanding unnecessary replacement
  • Ans. 

    Listen to their concerns, empathize with them, explain company policies, offer alternative solutions if possible.

    • Listen actively to the customer's concerns and let them vent their frustrations.

    • Empathize with the customer by acknowledging their feelings and showing understanding.

    • Explain company policies regarding replacements and why unnecessary replacements are not possible.

    • Offer alternative solutions such as repairs, ...

  • Answered by AI
  • Q2. How to deal with your own employees
  • Ans. 

    Dealing with employees involves effective communication, setting clear expectations, providing support, and recognizing achievements.

    • Communicate openly and regularly with employees to address any concerns or issues

    • Set clear expectations and goals for employees to work towards

    • Provide support and resources to help employees succeed in their roles

    • Recognize and reward employees for their achievements and hard work

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Telecommunication growth in India

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions regarding project implementation
Round 4 - One-on-one 

(1 Question)

  • Q1. Core technology based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on technologies and products information also required for better presentation
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Pefer your base location
  • Ans. 

    I prefer a base location that is easily accessible and has a good work-life balance.

    • Preferably located near public transportation or major highways

    • A safe and secure neighborhood

    • Access to amenities such as restaurants, gyms, and parks

    • Reasonable commute time

    • Good schools for my children if applicable

  • Answered by AI
  • Q2. Expectation your hike
  • Ans. 

    I expect a hike that is commensurate with my skills and experience.

    • I am looking for a fair and reasonable hike based on my performance and contributions to the company.

    • I would appreciate a hike that reflects the market value for my position and responsibilities.

    • I am open to discussing the specifics of the hike and negotiating if necessary.

    • I am more interested in opportunities for growth and development within the compa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is more important in job and what is your stenth and weekness
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Brife about your self
  • Q2. Why should i hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, give reply with confidence, always ready to join any where.

I applied via LinkedIn and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Discussion with senior management

Round 3 - Technical 

(6 Questions)

  • Q1. Technical details share with others
  • Q2. Major defects share with senior tsc
  • Ans. 

    Major defects are shared with senior TSC for resolution.

    • Major defects are those that impact the functionality of the product or service.

    • Senior TSC (Technical Support Center) is responsible for resolving major defects.

    • Sharing major defects with senior TSC ensures timely resolution and customer satisfaction.

    • Examples of major defects include system crashes, data loss, and security breaches.

  • Answered by AI
  • Q3. New models discuss with senior team
  • Q4. Hardworking Regularly job
  • Q5. 10 year experience lg company
  • Q6. Good working all oinmmm
Round 4 - One-on-one 

(1 Question)

  • Q1. Consumer electronics

Interview Preparation Tips

Interview preparation tips for other job seekers - Area Service Manager Job required state Punjab district Mansa pin code 151505 mobile No XXXXX
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Case Study 

Related to your work

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and backgorund information
  • Q2. Work experience and case study with some technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Approach is must in this digital world the most powerful things to get a job in company is a strong approach.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Project and poeple management
  • Q2. Leadership related
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical round
Round 4 - One-on-one 

(1 Question)

  • Q1. Leadership and business
Round 5 - HR 

(1 Question)

  • Q1. 5 year view of myself
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About you self And
  • Q2. What are you doing today
  • Ans. 

    I am currently reviewing budget proposals and meeting with department heads to discuss upcoming projects.

    • Reviewing budget proposals

    • Meeting with department heads

    • Discussing upcoming projects

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience with you guys

I was interviewed in Feb 2017.

Interview Preparation Tips

Round: Test
Experience: It was a simple aptitude test in which around 150 students cleared the test.
Duration: 1 hour
Total Questions: 40

Round: Test
Experience: Three programs were given and we had to write the code in either java ,c or c++ and get the required output.Around 90 students cleared this round.
Duration: 1 hour 30 minutes
Total Questions: 3

College Name: VIT Vellore

I was interviewed before May 2016.

Interview Preparation Tips

Round: Test
Experience: The test was conducted through Cocubes. It was moderately difficult. Some of the questions are time taking. We need to be decisive in attempting such questions.
Tips: Need to manage time properly. Should assess and choose which questions to attempt and which ones to leave.
Duration: 1 hour
Total Questions: 30

Round: Test
Experience: The three questions are of three different levels.

1. You will be given two numbers. The first one is the starting point and the second one is the ending point of a range of integers. You have to count the number of integers in that range which are divisible by the first number.

Ex : INPUT : 3 18
OUTPUT : 6

2. You will be given a number. You have to find the sum of the digits. If the sum exceeds 9, you have to add the digits of the sum recursively until you a get a single digit sum.

EX : INPUT : 9999
OUTPUT : 9

Explanation: 9999 => 9 +9+9+9=36 => 3+6 =9

3. You will be given an array of characters which include ( L, R , or a number in the range '0' to '9'). A ball is kept on a line of integers initially kept at zero. The ball has to execute the instructions sequentially as follows:
(i) If an 'L' character is encountered, the ;position of the ball has to be decremented.
(ii) If an 'R' character is encountered, the position of the ball has to be incremented.
(iii) If an integer (in the range '0' to '9) is encountered , we have to go to that index in the array and execute the instruction present in that index.

Finally, after all the instructions are executed, you have to print the final position of the ball.

EX : INPUT :
Number of instruction : 5
Instructions: LR1R2

OUTPUT : 3

Explanation :
(i) Initially, the ball is at 0. Since the 0th index in the array is 'L' , the ball moves to 0-1= -1 position.
(ii) The 1st index is 'R' hence, the position of the ball is -1 +1 = 0 position.
(iii) The 2nd index is '1', hence we have to go to index 1 in the array which is 'R', hence the new position is 0+1 =1.
(iv) The 3rd index is 'R', hence the new position is 1 +1 =2.
(v) The 4th index is '2' , hence we have to go to 2nd index is '1' , hence we have to go again to 1st index , which is 'R' hence the final position is 2+1 =3.

Tips: We need to solve all the three the problems to have better chances of clearing this round.
Duration: 1 hour
Total Questions: 3

Round: Technical Interview
Experience: The interview was focussed majorly on coding. It went for about 45min with around 10 coding problems given to solve. Some basics of Computer networking are also tested in this round.
Tips: Be prepared with some basics of networking. As the company's main focus is on Telecom, good knowledge in telecom and networking would be a big advantage.

Round: Technical Interview
Experience: This round was focused on the aptitude and reasoning skills. Some puzzles were given in this round. These puzzles are of moderately complex and are more common ones in interviews. Like the (find the heavier ball among three balls using a balance in min no. of attempts).
Tips: Sometimes the interviewer tries to confuse. You need to be confident with your answers and explaination.

Round: HR Interview
Experience: The interview was more of a traditional HR round. Majorly concentrated on the final year project, personal strengths and weaknesses.

Skills: Coding Skills, Computer Networking, C Language Basics
College Name: G Pulla Reddy College of Engineering & Technology
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OnePlus Interview FAQs

How many rounds are there in OnePlus Regional Service Manager interview?
OnePlus interview process usually has 3 rounds. The most common rounds in the OnePlus interview process are HR.
What are the top questions asked in OnePlus Regional Service Manager interview?

Some of the top questions asked at the OnePlus Regional Service Manager interview -

  1. How to deal with hyper customers who is demanding unnecessary replacem...read more
  2. What about the local language if you get reloc...read more
  3. How you deal with hyper custom...read more

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OnePlus Regional Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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OnePlus Regional Service Manager Salary
based on 12 salaries
₹7 L/yr - ₹16.3 L/yr
32% less than the average Regional Service Manager Salary in India
View more details

OnePlus Regional Service Manager Reviews and Ratings

based on 5 reviews

2.4/5

Rating in categories

2.1

Skill development

2.6

Work-life balance

2.2

Salary

1.9

Job security

2.1

Company culture

2.4

Promotions

2.1

Work satisfaction

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