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Daikin Customer Service Associate Interview Questions and Answers

Updated 1 May 2023

Daikin Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
  • Q2. Questions on sales too

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well

Interview questions from similar companies

I applied via Other and was interviewed in Oct 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was rejected for having for than 5 years of experience, even excluding BPO industry

General Tips: Always check for the years of experience they mention. If you have more than that, don't go for it. They will reject.

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills is the main part of interview

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Five minutes speech

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get tensed by seeing the environment and the people, if you are a fresher. Be prepared. You can just stand in front of the mirror and speak, see your performance yourself.Self criticise. Have knowledge about the company. Have all the soft and hard copies of the supporting documents with you. Be punctual. Maintain an eye contact with the interviewer. Your resume should be neat and clean. Speak only what is there in your resume. Also to note you should be formal. A strict no for casual dresses. If you are a boy be clean shaved and have a good hair style. If you are a girl avoid over make up go as you are. This will boost your confidence.Speak only truth, lies will not help. Always remember if you fail once there is always a next success waiting for you. Don't give up. Be confident. All the best.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your last experience
  • Ans. 

    My last experience involved resolving a customer's issue with a product delivery.

    • Customer was upset about a delayed delivery

    • I apologized for the inconvenience and offered to track the package

    • Communicated with the shipping company to provide updates to the customer

    • Ensured the customer received the package on time and followed up to confirm satisfaction

  • Answered by AI
  • Q2. How to deal with angery customer
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Remain calm and composed, even if the customer is being aggressive

    • Apologize for any inconvenience caused, regardless of fault

    • Offer solutions to address the customer's issue and resolve it

    • Follow up with the customer to ensure their

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Relative of technical
  • Q2. Opposite relative
  • Q3. Mostly important
  • Q4. My introduction
  • Q5. Realtive self questions and introduction
Round 3 - Coding Test 

Computer science and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job have i provide
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why are the perfect fit for the role

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. When i should get inter view cal
  • Q2. Where is the cimpany
  • Ans. 

    The location of the company is not specified in the question.

    • The question does not provide any information about the location of the company.

    • It is important to clarify which company the interviewer is referring to.

    • If the company name is known, a quick online search can provide its location.

  • Answered by AI
  • Q3. And u will provide job training
  • Q4. And how u will send offer letter
  • Q5. And how is the salary expectations
  • Q6. And in your company any experience required

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam expecting interview cal from your organization i have techinal skills to improve my knowledge
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Questions on time probability etc

Round 2 - Group Discussion 

International media influence

I appeared for an interview in Aug 2017.

Interview Preparation Tips

Round: Test
Experience: 20 English questions
Rest of the 40 were quant.
There was a severe shortage of time in this test. English was a piece of cake but the rest of the questions were pretty time consuming.
Tips: Its better to finish those questions first which aren't time consuming.
Duration: 1 hour
Total Questions: 60

Round: Test
Experience: There was one three mark question and two five mark questions.
The three marker was either on linked list or array sorting.
The second question was based on dynamic programming.
The third question was on algorithms and number theory. Eg. My question was to find the units digit in a^b.
You could code in C,C++, Java or C#
Duration: 1 hour 10 minutes
Total Questions: 3

Round: Group Discussion
Experience: It wasn't exactly a group discussion. It was more of extempore. We were given ten minutes to note down points on the topic and each of us had to speak for two minutes. And then at the end there was a brief discussion on the arguments.
Tips: Don't start making philosophical arguments. You are expected to give technical arguments and reasons.
Don't contradict yourself ever. Make your stand on the topic clear and stick to it.
Don't cut off people in the middle. Hear them out.
It's not about who is speaking the most. It's about who is most effective.
Duration: 1 hour

College Name: IIT Madras

Daikin Interview FAQs

How many rounds are there in Daikin Customer Service Associate interview?
Daikin interview process usually has 3 rounds. The most common rounds in the Daikin interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
What are the top questions asked in Daikin Customer Service Associate interview?

Some of the top questions asked at the Daikin Customer Service Associate interview -

  1. Subject based questi...read more
  2. Questions on sales ...read more

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Daikin Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Daikin Customer Service Associate Reviews and Ratings

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5.0/5

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5.0

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5.0

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5.0

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5.0

Company culture

4.0

Promotions

5.0

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