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Sony Executive Interview Questions and Answers
Sony Executive Interview Experiences
2 interviews found
jignesh dabhi
(3 Questions)
- Q1. Tell me about your self.
- Q2. General basic questions and about experience and expertise.
- Q3. Confirmed company policy and terms of work.
Interview Preparation Tips
I applied via Recruitment Consulltant
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why are you looking for a change?
- Q3. Tell me about yourself.
- Q4. Speak in hindi english
- Ans.
I can speak in both Hindi and English.
I am fluent in both languages.
I can switch between the two languages easily.
I have experience communicating with people who speak either language.
I can translate between Hindi and English if needed.
Interview Preparation Tips
- English
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Interview questions from similar companies
Customer Support Executive Interview Questions & Answers
LG Electronics
Gourav Kumar
posted on 9 Oct 2024
Selected
I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduce youself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Are u comfortable to speak English or Hindi
- Ans.
Comfortable speaking both English and Hindi
Yes, I am comfortable speaking both English and Hindi
I am fluent in both languages and can effectively communicate in either
I have experience providing customer support in both English and Hindi
(1 Question)
- Q1. Typing Test Typing Test
Write Eassy on some Topic like Election, favourite sports , memorable day
(5 Questions)
- Q1. Introduce Yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM systems and have a strong attention to detail
I have received multiple awards for my outstanding customer service ski
- Q2. What are role and responsiblities in your previous company?
- Ans.
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Escalated complex issues to the appropriate department for resolution
Maintained accurate records o
- Q3. What is inbound and outbound calling?
- Ans.
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
Inbound calling involves answering customer inquiries and providing support
Outbound calling involves making sales calls or follow-up calls to customers
Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
- Q4. What is B P O
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.
Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.
BPO services can be onshore, nearshore, o...
- Q5. What are you strength and weakness
- Ans.
Strength: Excellent communication skills, Weakness: Overthinking
Strength: Ability to effectively communicate with customers and colleagues
Strength: Strong problem-solving skills
Weakness: Tendency to overthink situations and decisions
Weakness: Struggle with delegating tasks to others
Interview Preparation Tips
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
I was interviewed in Sep 2024.
(2 Questions)
- Q1. What is mobile app testing?
- Ans.
Mobile app testing is the process of evaluating the functionality, usability, and performance of a mobile application.
Testing the app on different devices and operating systems to ensure compatibility
Checking for bugs, glitches, and errors in the app's functionality
Evaluating the user interface and user experience to ensure a seamless interaction
Performance testing to assess the app's speed, responsiveness, and stabili...
- Q2. What is an android testing
- Ans.
Android testing is the process of evaluating the functionality and performance of Android applications to ensure they meet quality standards.
Android testing involves testing the user interface, functionality, performance, security, and compatibility of Android applications.
Common types of Android testing include unit testing, integration testing, system testing, and acceptance testing.
Tools like Android Studio, Espress...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I was interviewed before Mar 2021.
(2 Questions)
- Q1. Accounting principles
- Q2. Journal entries
(2 Questions)
- Q1. Situational based questions
- Q2. Salary negotiations
MAHESH KUMAR
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(4 Questions)
- Q1. Salary expetation
- Q2. Reason for job change
- Ans.
Seeking new challenges and growth opportunities in a different environment.
Looking for a new challenge to further develop skills and knowledge
Seeking growth opportunities that current job does not offer
Interested in exploring different work environment and culture
- Q3. Thirteen thousand
- Q4. Personal & professional
Interview Preparation Tips
I applied via Job Portal and was interviewed in Jan 2024. There were 4 interview rounds.
(3 Questions)
- Q1. My name is Rakesh Singh mahara
- Q2. Form uttrakhand nainital
- Q3. My qualification MBA
(2 Questions)
- Q1. My experience 7 year off sales department
- Q2. 3 company home appliances products sell experience
- Ans.
I have 5 years of experience selling home appliances including refrigerators, washing machines, and dishwashers.
Managed sales for top-selling refrigerator model, exceeding monthly targets by 20%
Developed strong relationships with key retailers to increase distribution of washing machines
Implemented successful marketing campaigns to promote new dishwasher models
(6 Questions)
- Q1. My name is Rakesh Singh mahara
- Q2. Form uttrakhand nainital
- Q3. My qualification MBA
- Q4. My experience off 7 year sells department
- Q5. My hobby I enjoy listening to music
- Q6. My family members 3 mom and dad and have a younger brother
(3 Questions)
- Q1. My name is Rakesh Singh mahara
- Q2. My qualification MBA
- Q3. My experience 7 year sells department
Sumit Kumar
I applied via Company Website
(1 Question)
- Q1. What about your self
- Ans. My name is sumit I work in vivo company sales executive
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Introduction experience
- Q2. Experience introduction
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
(1 Question)
- Q1. Ask about my work.
- Ans. I explained all the work which Handel in my previous job.
I was waiting for the interview for two hours, after that I met the plant head, he asked me that you have been sitting here for 2 hours, you have seen everything, what would you like to implement here, which would be good for the company.
Interview Preparation Tips
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Sony Interviews By Designations
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Sony Executive Interview Process
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Sony Executive Reviews and Ratings
based on 5 reviews
Rating in categories
|
Sales Executive
195
salaries
|  ₹1.5 L/yr - ₹5 L/yr |
|
Area Sales Manager
80
salaries
| ₹5.9 L/yr - ₹20 L/yr |
|
Senior Software Engineer
68
salaries
| ₹9 L/yr - ₹24 L/yr |
|
Technical Support Engineer
56
salaries
| ₹1.8 L/yr - ₹4 L/yr |
|
Software Engineer
53
salaries
| ₹4.5 L/yr - ₹13.4 L/yr |
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