Upload Button Icon Add office photos

Panasonic

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Panasonic Customer Service Associate Interview Questions and Answers

Updated 24 Feb 2023

Panasonic Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is the BPO ?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider.

    • It is commonly used for customer service, technical support, and back-office operations.

    • BPO can help companies save costs, improve efficiency, and focus on core business functions.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q2. What is the customer service ?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat, or in...

  • Answered by AI
  • Q3. About your self and your hobbies
  • Ans. My name is Lakshmi Gupta basically I am from Hamirpur district but currently I am living in Indirapuram Ghaziabad because Ghaziabad is my in-law house. I am pursuing B.A LL.B from Mewar institute of law. Vasundhara Ghaziabad U.P. 201012 . Completed senior secondary studies from humanity securing (59%) from SP hiranand inter College Bewar. Hamirpur u.p 510201 Completed High school studies securing (64.3%) from Governme...
  • Answered by Lakshmi Gupta

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask people in the organisation or in similar roles what the average salary is and consider your own experience and expectation.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Relative of technical
  • Q2. Opposite relative
  • Q3. Mostly important
  • Q4. My introduction
  • Q5. Realtive self questions and introduction
Round 3 - Coding Test 

Computer science and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job have i provide
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why are the perfect fit for the role
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
  • Q2. Questions on sales too

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What will good for me about my growth in this field
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Any questions choice

Round 3 - Technical 

(4 Questions)

  • Q1. Support with any
  • Q2. Types any questions
  • Q3. Machine related
  • Q4. Breakers transformer model
Round 4 - Assignment 

Any title explain full and

Round 5 - HR 

(1 Question)

  • Q1. Hr any questions suitable department

Interview Preparation Tips

Interview preparation tips for other job seekers - Company well in the call from may be number XXXXX
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Set a situation to handle customer escalatiom
  • Ans. 

    Handling a customer escalation by actively listening, empathizing, and finding a solution.

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and frustrations

    • Apologize for any inconvenience caused

    • Offer a solution or escalate to a higher authority if necessary

  • Answered by AI

Interview Preparation Tips

Topics to prepare for OnePlus Customer Service Manager interview:
  • Escalation Management
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems and resolving technical issues

    • Strong communication and problem-solving skills

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. How do you know about this opening?
  • Ans. 

    I found out about this opening through a job search website.

    • I regularly check job search websites for new opportunities.

    • I received a notification from the job search website about this opening.

    • I saw the job posting on a job search website and decided to apply.

    • A friend or colleague recommended this job opening to me through a job search website.

  • Answered by AI
Round 2 - Case Study 

Experience with a particular case, Escalation, difficult case attended

Round 3 - Technical 

(1 Question)

  • Q1. Related for handling, knowledge, adaptabilityand more
Round 4 - One-on-one 

(1 Question)

  • Q1. Consolidate for all 3 rounds again and in depth

Interview Preparation Tips

Interview preparation tips for other job seekers - do not accept any job. there is no career growth. intaxic work atomphere. Work-life balance heavily affected. low salary
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How does a motor works.
  • Ans. 

    A motor works by converting electrical energy into mechanical energy through the interaction of magnetic fields.

    • Electric current flows through coils of wire, creating a magnetic field.

    • The magnetic field interacts with permanent magnets, causing the rotor to turn.

    • The turning rotor drives the mechanical output of the motor.

    • Different types of motors (e.g. DC, AC, stepper) operate based on variations of this principle.

  • Answered by AI
  • Q2. What's your expectations for salary

Interview Preparation Tips

Topics to prepare for BSH Home Appliances Group Customer Service Executive interview:
  • Technical Mechanical Engineer
Interview preparation tips for other job seekers - Achieve your targets, you will be in treated like a king.

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Sir you can ask me whatever you like.

Interview Preparation Tips

Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.

Panasonic Interview FAQs

How many rounds are there in Panasonic Customer Service Associate interview?
Panasonic interview process usually has 2 rounds. The most common rounds in the Panasonic interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Panasonic Customer Service Associate interview?

Some of the top questions asked at the Panasonic Customer Service Associate interview -

  1. What is the customer servic...read more
  2. What is the BP...read more

Tell us how to improve this page.

Panasonic Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Samsung Interview Questions
3.9
 • 545 Interviews
Siemens Interview Questions
4.1
 • 417 Interviews
Dell Interview Questions
4.0
 • 385 Interviews
HARMAN Interview Questions
3.7
 • 260 Interviews
OPPO Interview Questions
4.0
 • 209 Interviews
LG Electronics Interview Questions
4.0
 • 194 Interviews
Vivo Interview Questions
4.1
 • 193 Interviews
Blue Star Interview Questions
4.1
 • 158 Interviews
Philips Interview Questions
3.9
 • 157 Interviews
Daikin Interview Questions
4.2
 • 144 Interviews
View all
Assistant Manager
218 salaries
unlock blur

₹6.3 L/yr - ₹17.3 L/yr

Sales Executive
205 salaries
unlock blur

₹1.5 L/yr - ₹5.5 L/yr

Area Sales Manager
200 salaries
unlock blur

₹6.8 L/yr - ₹22 L/yr

Deputy Manager
194 salaries
unlock blur

₹8.9 L/yr - ₹23 L/yr

Senior Executive
118 salaries
unlock blur

₹3.4 L/yr - ₹12 L/yr

Explore more salaries
Compare Panasonic with

Samsung

3.9
Compare

LG Electronics

4.0
Compare

Sony

4.2
Compare

Toshiba

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview