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Panasonic
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Panasonic Customer Service Associate Interview Questions and Answers
Panasonic Customer Service Associate Interview Experiences
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There was 1 interview round.
(3 Questions)
- Q1. What is the BPO ?
- Ans.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
It is commonly used for customer service, technical support, and back-office operations.
BPO can help companies save costs, improve efficiency, and focus on core business functions.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. What is the customer service ?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in...
- Q3. About your self and your hobbies
- Ans. My name is Lakshmi Gupta basically I am from Hamirpur district but currently I am living in Indirapuram Ghaziabad because Ghaziabad is my in-law house. I am pursuing B.A LL.B from Mewar institute of law. Vasundhara Ghaziabad U.P. 201012 . Completed senior secondary studies from humanity securing (59%) from SP hiranand inter College Bewar. Hamirpur u.p 510201 Completed High school studies securing (64.3%) from Governme...
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Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
LG Electronics
Anonymous
posted on 15 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(5 Questions)
- Q1. Relative of technical
- Q2. Opposite relative
- Q3. Mostly important
- Q4. My introduction
- Q5. Realtive self questions and introduction
Computer science and technology
Interview Preparation Tips
(1 Question)
- Q1. Why are the perfect fit for the role
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
Aptitude and general knowledge check
(2 Questions)
- Q1. Subject based questions
- Q2. Questions on sales too
Interview Preparation Tips
- B2B Sales
Selected
I applied via Campus Placement and was interviewed in Oct 2024. There was 1 interview round.
(1 Question)
- Q1. What will good for me about my growth in this field
Customer Relationship Manager Interview Questions & Answers
Haier Appliances India
Anonymous
posted on 15 Dec 2023
Selected
I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.
Any questions choice
(4 Questions)
- Q1. Support with any
- Q2. Types any questions
- Q3. Machine related
- Q4. Breakers transformer model
Any title explain full and
(1 Question)
- Q1. Hr any questions suitable department
Interview Preparation Tips
(1 Question)
- Q1. Set a situation to handle customer escalatiom
- Ans.
Handling a customer escalation by actively listening, empathizing, and finding a solution.
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and frustrations
Apologize for any inconvenience caused
Offer a solution or escalate to a higher authority if necessary
Interview Preparation Tips
- Escalation Management
Selected
I applied via Approached by Company and was interviewed before Aug 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and feedback
Proficient in using CRM systems and resolving technical issues
Strong communication and problem-solving skills
Received multiple awards for excellent customer service
- Q2. How do you know about this opening?
- Ans.
I found out about this opening through a job search website.
I regularly check job search websites for new opportunities.
I received a notification from the job search website about this opening.
I saw the job posting on a job search website and decided to apply.
A friend or colleague recommended this job opening to me through a job search website.
Experience with a particular case, Escalation, difficult case attended
(1 Question)
- Q1. Related for handling, knowledge, adaptabilityand more
(1 Question)
- Q1. Consolidate for all 3 rounds again and in depth
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
BSH Home Appliances Group
Anonymous
posted on 24 Oct 2023
Selected
I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. How does a motor works.
- Ans.
A motor works by converting electrical energy into mechanical energy through the interaction of magnetic fields.
Electric current flows through coils of wire, creating a magnetic field.
The magnetic field interacts with permanent magnets, causing the rotor to turn.
The turning rotor drives the mechanical output of the motor.
Different types of motors (e.g. DC, AC, stepper) operate based on variations of this principle.
- Q2. What's your expectations for salary
Interview Preparation Tips
- Technical Mechanical Engineer
Monalisa Lenka
I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. Sir you can ask me whatever you like.
Interview Preparation Tips
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Panasonic Customer Service Associate Interview Process
based on 1 interview
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