AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Panasonic
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Panasonic Customer Service Associate Interview Questions and Answers
Panasonic Customer Service Associate Interview Experiences
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There was 1 interview round.
(3 Questions)
- Q1. What is the BPO ?
- Ans.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
It is commonly used for customer service, technical support, and back-office operations.
BPO can help companies save costs, improve efficiency, and focus on core business functions.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. What is the customer service ?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in...
- Q3. About your self and your hobbies
- Ans. My name is Lakshmi Gupta basically I am from Hamirpur district but currently I am living in Indirapuram Ghaziabad because Ghaziabad is my in-law house. I am pursuing B.A LL.B from Mewar institute of law. Vasundhara Ghaziabad U.P. 201012 . Completed senior secondary studies from humanity securing (59%) from SP hiranand inter College Bewar. Hamirpur u.p 510201 Completed High school studies securing (64.3%) from Governme...
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
raja roy
I applied via Other and was interviewed in Oct 2018. There were 2 interview rounds.
Interview Preparation Tips
Experience: I was rejected for having for than 5 years of experience, even excluding BPO industry
General Tips: Always check for the years of experience they mention. If you have more than that, don't go for it. They will reject.
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
Interview Preparation Tips
I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Five minutes speech
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
Aptitude and general knowledge check
(2 Questions)
- Q1. Subject based questions
- Q2. Questions on sales too
Interview Preparation Tips
- B2B Sales
Customer Service Associate Interview Questions & Answers
LG Electronics
Anonymous
posted on 21 Sep 2024
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your last experience
- Ans.
My last experience involved resolving a customer's issue with a product delivery.
Customer was upset about a delayed delivery
I apologized for the inconvenience and offered to track the package
Communicated with the shipping company to provide updates to the customer
Ensured the customer received the package on time and followed up to confirm satisfaction
- Q2. How to deal with angery customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for any inconvenience caused, regardless of fault
Offer solutions to address the customer's issue and resolve it
Follow up with the customer to ensure their
Customer Service Associate Interview Questions & Answers
LG Electronics
Anonymous
posted on 15 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(5 Questions)
- Q1. Relative of technical
- Q2. Opposite relative
- Q3. Mostly important
- Q4. My introduction
- Q5. Realtive self questions and introduction
Computer science and technology
Interview Preparation Tips
(1 Question)
- Q1. Why are the perfect fit for the role
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. When i should get inter view cal
- Q2. Where is the cimpany
- Ans.
The location of the company is not specified in the question.
The question does not provide any information about the location of the company.
It is important to clarify which company the interviewer is referring to.
If the company name is known, a quick online search can provide its location.
- Q3. And u will provide job training
- Q4. And how u will send offer letter
- Q5. And how is the salary expectations
- Q6. And in your company any experience required
Interview Preparation Tips
Questions on time probability etc
International media influence
Panasonic Interview FAQs
Tell us how to improve this page.
Panasonic Interviews By Designations
- Panasonic Area Sales Manager Interview Questions
- Panasonic Area Service Manager Interview Questions
- Panasonic Sales Officer Interview Questions
- Panasonic Management Trainee Interview Questions
- Panasonic Customer Service Associate Interview Questions
- Panasonic Manager Interview Questions
- Panasonic Electrical Engineer Interview Questions
- Panasonic Assistant Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Panasonic Customer Service Associate Interview Process
based on 1 interview
Interview experience
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
|
Sales Executive
208
salaries
|  ₹1.5 L/yr - ₹5.5 L/yr |
|
Area Sales Manager
195
salaries
| ₹6.7 L/yr - ₹22 L/yr |
|
Assistant Manager
181
salaries
| ₹6.7 L/yr - ₹17.3 L/yr |
|
Deputy Manager
159
salaries
| ₹8.9 L/yr - ₹22.5 L/yr |
|
Senior Executive
112
salaries
| ₹3.7 L/yr - ₹12 L/yr |
Vivo
OPPO
Dell
LG Electronics
- Home >
- Interviews >
- Panasonic Interview Questions >
- Panasonic Customer Service Associate Interview Questions
