Panasonic
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Recruitment Consulltant and was interviewed before Feb 2022. There was 1 interview round.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
It is commonly used for customer service, technical support, and back-office operations.
BPO can help companies save costs, improve efficiency, and focus on core business functions.
Examples of BPO companies include Accenture, IBM, and Infosys.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in...
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posted on 15 Sep 2023
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
Computer science and technology
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
Aptitude and general knowledge check
I applied via Campus Placement and was interviewed in Oct 2024. There was 1 interview round.
posted on 15 Dec 2023
I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.
Any questions choice
Any title explain full and
Handling a customer escalation by actively listening, empathizing, and finding a solution.
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and frustrations
Apologize for any inconvenience caused
Offer a solution or escalate to a higher authority if necessary
I applied via Approached by Company and was interviewed before Aug 2023. There were 4 interview rounds.
Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and feedback
Proficient in using CRM systems and resolving technical issues
Strong communication and problem-solving skills
Received multiple awards for excellent customer service
I found out about this opening through a job search website.
I regularly check job search websites for new opportunities.
I received a notification from the job search website about this opening.
I saw the job posting on a job search website and decided to apply.
A friend or colleague recommended this job opening to me through a job search website.
Experience with a particular case, Escalation, difficult case attended
posted on 24 Oct 2023
I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.
A motor works by converting electrical energy into mechanical energy through the interaction of magnetic fields.
Electric current flows through coils of wire, creating a magnetic field.
The magnetic field interacts with permanent magnets, causing the rotor to turn.
The turning rotor drives the mechanical output of the motor.
Different types of motors (e.g. DC, AC, stepper) operate based on variations of this principle.
I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.
based on 1 interview
Interview experience
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