i
iEnergizer
Filter interviews by
I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.
I would focus on the unique features and benefits of our phone that the customer's current phone may not have.
Highlight the superior camera quality and advanced photography features of our phone.
Emphasize the faster processing speed and smoother user experience our phone offers.
Discuss the exclusive software features and updates that enhance productivity and convenience.
Mention the exceptional customer service and warr...
I would remain calm and patient, actively listen to the customer's concerns, empathize with their perspective, and try to find a solution together.
Stay calm and composed
Listen actively and attentively
Empathize with the customer's perspective
Try to find common ground
Offer alternative solutions
Seek assistance from a supervisor if necessary
To tackle a customer who is afraid, empathize with their concerns, provide reassurance, offer solutions, and follow up with support.
Listen actively and empathize with the customer's fears and concerns.
Provide reassurance by explaining the steps taken to address their concerns.
Offer solutions or alternatives that address their specific fears.
Follow up with the customer to ensure their satisfaction and provide ongoing su...
I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.
Maths and reasoning questions
posted on 7 Jun 2024
It was generally good test have been done through one authorised software were need to repeat the word and line which was prompt but automated voice system.
Customer service department is responsible for addressing customer inquiries, issues, and complaints to ensure customer satisfaction.
Responding to customer inquiries and providing information about products or services
Resolving customer complaints and issues in a timely and satisfactory manner
Handling customer feedback and suggestions to improve overall customer experience
Maintaining positive relationships with custome
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
I worked as a Senior Associate at XYZ Consulting firm for 3 years.
Worked as a Senior Associate at XYZ Consulting firm
Experience includes client management, project coordination, and team leadership
Handled multiple projects simultaneously and ensured timely delivery
Collaborated with cross-functional teams to achieve project goals
I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the retail industry
Consistently met and exceeded sales targets by 20% each quarter
Strong communication and negotiation skills
Built and maintained relationships with key clients, resulting in repeat business
Proficient in CRM software and sales analytics
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the retail industry
Consistently met and exceeded sales targets by 20% each quarter
Strong communication and negotiation skills
Built and maintained relationships with key clients, resulting in repeat business
Proficient in CRM software and sales analytics
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
We must talk loud and boldly in front of some group of people to get noticed by the selecter
I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.
I applied via Referral and was interviewed in Sep 2023. There were 4 interview rounds.
Basic aptitude with Reasoning
posted on 8 Feb 2024
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.
Basic English assessment
based on 7 reviews
Rating in categories
Customer Service Executive
2.3k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹7 L/yr |
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
Genpact
Wipro
TCS
Infosys