Associate Executive
20+ Associate Executive Interview Questions and Answers
Q1. How can you sell me a phone when I'm already using a better phone from your phone that you sell me?
I would focus on the unique features and benefits of our phone that the customer's current phone may not have.
Highlight the superior camera quality and advanced photography features of our phone.
Emphasize the faster processing speed and smoother user experience our phone offers.
Discuss the exclusive software features and updates that enhance productivity and convenience.
Mention the exceptional customer service and warranty support provided by our company.
Offer a competitive p...read more
Q2. How can you handle the situation, if a customer don't want to listen your words
I would remain calm and patient, actively listen to the customer's concerns, empathize with their perspective, and try to find a solution together.
Stay calm and composed
Listen actively and attentively
Empathize with the customer's perspective
Try to find common ground
Offer alternative solutions
Seek assistance from a supervisor if necessary
Associate Executive Interview Questions and Answers for Freshers
Q3. Have heard about medical billing? If yes what have you heard?
Yes, medical billing is the process of submitting and following up on claims with health insurance companies.
Medical billing involves submitting claims to insurance companies for payment
It requires knowledge of medical codes and insurance policies
Errors in billing can result in delayed payments or denials
Medical billing is an important aspect of healthcare revenue management
Q4. How can you tackle a customer who is afraid??
To tackle a customer who is afraid, empathize with their concerns, provide reassurance, offer solutions, and follow up with support.
Listen actively and empathize with the customer's fears and concerns.
Provide reassurance by explaining the steps taken to address their concerns.
Offer solutions or alternatives that address their specific fears.
Follow up with the customer to ensure their satisfaction and provide ongoing support.
Example: If a customer is afraid of flying, empathiz...read more
Q5. What is Invoice ? and what are the information we can see in invoice receipt copy.
An invoice is a document that lists the products or services provided by a seller and the amount due from the buyer.
An invoice includes the seller's name and contact information
It also includes the buyer's name and contact information
The date of the transaction is mentioned
The products or services provided are listed along with their prices
The total amount due is calculated and mentioned
Any taxes or discounts are also mentioned
Payment terms and methods are included
Invoice num...read more
Q6. What is bad debt and bad debt recovery entry
Bad debt is an amount owed by a debtor that is unlikely to be paid. Bad debt recovery entry is the process of recovering the amount owed.
Bad debt is a loss for the company and is written off as an expense
Bad debt recovery entry is made when the amount is recovered
The entry is made by debiting the cash account and crediting the bad debt recovery account
Example: If a customer owes $1000 and is unable to pay, it becomes bad debt. If later the customer pays $500, the bad debt rec...read more
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Q7. What is customer service department what is the key responsibility have to do in customer service department.
Customer service department is responsible for addressing customer inquiries, issues, and complaints to ensure customer satisfaction.
Responding to customer inquiries and providing information about products or services
Resolving customer complaints and issues in a timely and satisfactory manner
Handling customer feedback and suggestions to improve overall customer experience
Maintaining positive relationships with customers to ensure repeat business and loyalty
Q8. How to handle the instruments and LIMS entries software by the time newtronic software.
Proper training and documentation are key to handling instruments and LIMS entries software during a transition to newtronic software.
Ensure all staff are properly trained on the new software
Provide clear documentation and guidelines for instrument and LIMS entry procedures
Perform thorough testing and validation of the new software before implementation
Consider hiring a consultant or expert in the new software to assist with the transition
Communicate regularly with staff to a...read more
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Q9. Difference between accrued and prepaid exp/revenue, and journal entries.
Accrued expenses/revenue are incurred but not yet paid/received, while prepaid expenses/revenue are paid/received in advance.
Accrued expenses/revenue are recognized when incurred, regardless of payment/receipt.
Prepaid expenses/revenue are recognized when paid/received, and then expensed/revenue recognized over time.
Journal entry for accrued expenses: Debit expense account, Credit accrued liability account.
Journal entry for prepaid expenses: Debit prepaid asset account, Credit...read more
Q10. How many companies branch in world.
It is impossible to determine the exact number of companies with branches worldwide.
The number of companies with branches worldwide is constantly changing as new companies are formed and existing companies expand or close branches.
There are millions of companies worldwide, making it difficult to keep track of all of them.
Different sources may provide different estimates of the number of companies with branches worldwide.
Some of the largest multinational corporations with bran...read more
Q11. How you will clean the dirt?
I will clean the dirt using appropriate cleaning tools and techniques.
Identify the type of dirt and surface to be cleaned
Select appropriate cleaning solution and tools
Apply the solution and scrub the surface
Rinse the surface with water and dry it
Dispose of the cleaning materials properly
Regularly maintain cleanliness to prevent dirt buildup
Q12. What is file What is many kinds and Hummer
A file is a collection of data or information that is stored on a computer or other electronic device.
There are many kinds of files, including text files, image files, audio files, and video files.
Files can be stored on a hard drive, USB drive, or in the cloud.
Hummer is a brand of SUV produced by General Motors.
It is not clear how Hummer is related to the question about files.
Q13. 1. what is depreciation
Depreciation is the allocation of the cost of a tangible asset over its useful life.
Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.
It is used to spread out the cost of an asset over its useful life for accounting and tax purposes.
Common methods of calculating depreciation include straight-line, double declining balance, and units of production.
Examples of depreciable assets include buildings, vehicles, machinery, and equipment.
Q14. what a maintain E-commerce Inventory
Maintaining E-commerce inventory involves tracking and managing stock levels of products sold online.
Regularly updating inventory levels to avoid overselling or stockouts
Using inventory management software to track stock levels and sales data
Setting up automated alerts for low stock levels
Conducting regular physical inventory counts to ensure accuracy
Analyzing sales data to make informed decisions about restocking and product selection
Q15. what is accrual concept
Accrual concept is an accounting method where revenues and expenses are recorded when they are earned or incurred, regardless of when cash is exchanged.
Revenue is recognized when it is earned, not when cash is received.
Expenses are recognized when they are incurred, not when they are paid.
Accrual accounting provides a more accurate representation of a company's financial position.
Example: A company records revenue when it delivers goods to a customer, even if the customer has...read more
Q16. Explain the concepts of C and C++
C and C++ are programming languages used for system and application development.
C is a procedural language used for low-level programming and system development.
C++ is an object-oriented language that extends C and adds features like classes and inheritance.
Both languages are widely used in operating systems, embedded systems, and game development.
C++ is often used for developing large-scale applications and software frameworks.
Examples of C and C++ programs include the Linux...read more
Q17. What is many kinds of file
There are many types of files, including text, image, audio, video, executable, and system files.
Text files contain plain text and can be opened with a text editor, such as .txt files.
Image files store digital images, such as .jpg, .png, and .gif files.
Audio files store sound, such as .mp3, .wav, and .aac files.
Video files store moving images, such as .mp4, .avi, and .mov files.
Executable files contain instructions that a computer can execute, such as .exe files.
System files ...read more
Q18. 3 golden rule for accounting
The 3 golden rules for accounting are the rules of debit and credit, the rule of assets = liabilities + equity, and the revenue recognition principle.
Rule of Debit and Credit: Every transaction has equal debits and credits, ensuring the accounting equation stays balanced.
Assets = Liabilities + Equity: This equation must always hold true, representing the financial position of a company.
Revenue Recognition Principle: Revenue should be recognized when it is earned, not necessar...read more
Q19. Tell me about product sensor
A product sensor is a device that detects and measures physical properties or changes in the environment to provide data for analysis.
Product sensors can be used in various industries such as automotive, healthcare, agriculture, and manufacturing.
Examples of product sensors include temperature sensors, pressure sensors, motion sensors, and proximity sensors.
Product sensors play a crucial role in IoT (Internet of Things) applications by collecting real-time data for monitoring...read more
Q20. How to handle the situation
To handle the situation, it is important to assess the problem, gather information, and communicate effectively.
Assess the problem and identify the root cause
Gather information from relevant sources
Communicate effectively with all parties involved
Develop a plan of action and implement it
Monitor progress and make adjustments as necessary
Q21. What is Accounting Principle
Accounting principles are the guidelines and rules that companies must follow when preparing financial statements.
Accounting principles ensure consistency and accuracy in financial reporting.
There are several accounting principles, including the matching principle, revenue recognition principle, and the cost principle.
These principles are established by accounting standard-setting bodies such as the Financial Accounting Standards Board (FASB) and the International Accounting ...read more
Q22. Mode of action of polymixin
Polymyxin is a type of antibiotic that works by disrupting the bacterial cell membrane.
Polymyxin binds to the lipopolysaccharide component of the bacterial cell membrane
This binding disrupts the membrane, leading to leakage of intracellular contents and ultimately bacterial cell death
Polymyxin is often used as a last resort antibiotic for multidrug-resistant infections
Q23. Flexibility about shift hoirs
I am flexible with shift hours and can accommodate changes as needed.
I am willing to work different shifts, including nights and weekends
I understand the importance of being adaptable in a fast-paced work environment
I have experience adjusting my schedule to meet the needs of the team or organization
Q24. Competotor of poly b
Uponor PEX is a competitor of poly B in the plumbing industry.
Uponor PEX offers better flexibility and durability compared to poly B.
Uponor PEX is easier to install and has a longer lifespan.
Uponor PEX is resistant to corrosion and scale buildup, unlike poly B.
Uponor PEX is commonly used in residential and commercial plumbing applications.
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