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iEnergizer Associate Executive Interview Questions and Answers

Updated 8 Nov 2024

iEnergizer Associate Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About yourself and Work experience
  • Q2. Hobbies and strength
Round 2 - Aptitude Test 

Maths and reasoning questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How can you sell me a phone when I'm already using a better phone from your phone that you sell me?
  • Ans. 

    I would focus on the unique features and benefits of our phone that the customer's current phone may not have.

    • Highlight the superior camera quality and advanced photography features of our phone.

    • Emphasize the faster processing speed and smoother user experience our phone offers.

    • Discuss the exclusive software features and updates that enhance productivity and convenience.

    • Mention the exceptional customer service and warr...

  • Answered by AI
  • Q2. How can you handle the situation, if a customer don't want to listen your words
  • Ans. 

    I would remain calm and patient, actively listen to the customer's concerns, empathize with their perspective, and try to find a solution together.

    • Stay calm and composed

    • Listen actively and attentively

    • Empathize with the customer's perspective

    • Try to find common ground

    • Offer alternative solutions

    • Seek assistance from a supervisor if necessary

  • Answered by AI
  • Q3. How can you tackle a customer who is afraid??
  • Ans. 

    To tackle a customer who is afraid, empathize with their concerns, provide reassurance, offer solutions, and follow up with support.

    • Listen actively and empathize with the customer's fears and concerns.

    • Provide reassurance by explaining the steps taken to address their concerns.

    • Offer solutions or alternatives that address their specific fears.

    • Follow up with the customer to ensure their satisfaction and provide ongoing su...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. My last round was taken by Clients and they can ask anything related to your resume, experience, or related to that process where you going to work so they put randomly questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare when you go for a interview and make sure you have that courage and capabilities for answer all questions that will be ask to you in interview, and your personality looks also matter like your dressing sense, your way of talking, choice of words, behaviour, and most important that is communication skills so that's all you have to focus. Keep growing and all the best.

Associate Executive Interview Questions Asked at Other Companies

asked in iEnergizer
Q1. How can you sell me a phone when I'm already using a better phone ... read more
asked in iEnergizer
Q2. How can you handle the situation, if a customer don't want to lis ... read more
Q3. Have heard about medical billing? If yes what have you heard?
asked in iEnergizer
Q4. How can you tackle a customer who is afraid??
Q5. What is Invoice ? and what are the information we can see in invo ... read more

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was generally good test have been done through one authorised software were need to repeat the word and line which was prompt but automated voice system.

Round 2 - HR 

(4 Questions)

  • Q1. Tell me something about yourself
  • Q2. What is customer service department what is the key responsibility have to do in customer service department.
  • Ans. 

    Customer service department is responsible for addressing customer inquiries, issues, and complaints to ensure customer satisfaction.

    • Responding to customer inquiries and providing information about products or services

    • Resolving customer complaints and issues in a timely and satisfactory manner

    • Handling customer feedback and suggestions to improve overall customer experience

    • Maintaining positive relationships with custome

  • Answered by AI
  • Q3. Why you want joined this organisation?
  • Q4. Salary discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be truthful about your previous organisation work responsibility and show your positive side in skills which is also helpful for any organisation who have been hired you for them. Do some basic research about the potion you're applying.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Round 2 - Technical 

(1 Question)

  • Q1. Why you are taking less salary
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why are you leaving your current job
  • Q2. NA
Round 4 - HR 

(1 Question)

  • Q1. Why are you not satisfied by your current job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.

    • Over 5 years of experience in process improvement and optimization

    • Skilled in team management and leadership

    • Proficient in data analysis and reporting

    • Strong communication and interpersonal skills

    • Certified in Lean Six Sigma

  • Answered by AI
  • Q2. Tell me about your previous job profile.
  • Ans. 

    I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.

    • Managed team of associates to meet daily production targets

    • Analyzed process data to identify areas for improvement

    • Implemented new strategies to streamline operations and reduce errors

  • Answered by AI
  • Q3. Why did you leave your previous organization?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for career advancement

    • Desire for new challenges

    • Seeking better work-life balance

  • Answered by AI
  • Q4. What is your current CTC?
  • Ans. 

    My current CTC is INR 6,00,000 per annum.

    • My current CTC is INR 6,00,000 per annum.

    • I am currently earning INR 50,000 per month.

    • My total compensation package is INR 6 lakhs per year.

  • Answered by AI
  • Q5. What is your expected salary?
  • Ans. 

    My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.

    • My expected salary is flexible and open to discussion.

    • I am looking for a competitive salary that reflects my skills and experience.

    • I am open to considering benefits and opportunities for growth in addition to salary.

  • Answered by AI
Round 3 - One-on-one 

(7 Questions)

  • Q1. Go through your profile including your work profile.
  • Q2. What do you know about insurance and tell us the different types of it?
  • Ans. 

    Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.

    • Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

    • Life insurance provides a payout to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and treatments.

    • Auto insurance protects again...

  • Answered by AI
  • Q3. When & why did you leave your previous organization?
  • Ans. 

    I left my previous organization in order to pursue new opportunities for growth and development.

    • Opportunity for career advancement

    • Seeking new challenges

    • Change in industry focus

    • Relocation to a different city

    • Better work-life balance

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have the relevant experience, skills, and dedication to excel in this role.

    • I have X years of experience in process management and have consistently met or exceeded targets.

    • I am proficient in using various tools and software to streamline processes and improve efficiency.

    • I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.

    • I am highly organized, detail-oriented, and have ...

  • Answered by AI
  • Q5. Are comfortable with permanent night shift?
  • Ans. 

    Yes, I am comfortable with permanent night shifts.

    • I have previous experience working night shifts and have adjusted well to the schedule.

    • I understand the importance of maintaining a healthy work-life balance, even when working night shifts.

    • I am willing to adapt my lifestyle and routines to accommodate working during the night.

    • I am aware of the potential challenges of working night shifts, such as sleep disruption, and

  • Answered by AI
  • Q6. What is your current salary & what is your expected salary?
  • Ans. 

    I am currently earning $50,000 annually and my expected salary is $60,000.

    • Current salary: $50,000 annually

    • Expected salary: $60,000 annually

  • Answered by AI
  • Q7. Do you have any questions for us? if not then HR will share your feedback from us.

Interview Preparation Tips

Interview preparation tips for other job seekers - The aptitude test needs to be qualified with a minimum of 60%. It is very easy and basic level you need to be focused and attend more questions with accuracy. The HR round is just for checking your communication, and process-related knowledge, and having you comfortable with the budget. The game changer is the managerial round. You have to be well-prepared and confident while answering the questions. Provide real answers, do not lie to them, they will catch you. Within a week, you will get a call from HR if you get selected. All the best for your interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your collage
  • Ans. 

    I attended XYZ College where I studied Business Administration and graduated with honors.

    • Studied Business Administration

    • Graduated with honors

    • Participated in various extracurricular activities

  • Answered by AI
  • Q2. Tell me avout your family
  • Ans. 

    I come from a close-knit family of five, including my parents, older sister, and younger brother.

    • My parents have always been supportive of my career choices and have instilled in me the values of hard work and perseverance.

    • My older sister is a successful lawyer who I look up to for guidance and advice.

    • My younger brother is currently studying engineering and we share a close bond despite the age gap.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - they will ask you some basic questions to check your communication level and fluency level then assessment thats the big deal to clear dont worry that also easy if you have average communication then manager round basically quite easy
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is depreciation
  • Q2. What is working capital

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about Bangalore
  • Ans. 

    Bangalore is a vibrant city in southern India known for its pleasant climate, tech industry, and green spaces.

    • Known as the Silicon Valley of India due to its thriving IT industry

    • Home to many multinational corporations and tech startups

    • Famous for its pleasant weather year-round

    • Has a rich cultural heritage with historic landmarks and temples

    • Known for its beautiful parks and gardens, such as Lalbagh Botanical Garden and C

  • Answered by AI
  • Q2. Talk on a topic
Round 2 - HR 

(2 Questions)

  • Q1. Where u see yourself after 5 years
  • Ans. 

    In 5 years, I see myself as a senior associate leading projects and mentoring junior team members.

    • Advancing to a senior associate role

    • Leading projects and teams

    • Mentoring junior team members

    • Continuing professional development through training and certifications

  • Answered by AI
  • Q2. Why u need this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself that's not on CV
  • Q2. What are your expectations
Round 2 - Technical 

(2 Questions)

  • Q1. Test familiarity with MS office tools
  • Q2. Test ability to work with Avaya
Round 3 - Call listening test 

(1 Question)

  • Q1. Scenario specific call listening
Round 4 - Group Discussion 

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Assignment 

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

Round 2 - HR 

(1 Question)

  • Q1. About Self Introduction and Basic Questions about education
Round 3 - Group Discussion 

Given a topic (15min time)to complete

Round 4 - One-on-one 

(3 Questions)

  • Q1. Asked about myself and family background
  • Q2. About Education and why do you choose
  • Q3. Asked about night shift ,Is it ok or not

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Associate Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in iEnergizer Associate Executive interview?

Some of the top questions asked at the iEnergizer Associate Executive interview -

  1. How can you sell me a phone when I'm already using a better phone from your pho...read more
  2. How can you handle the situation, if a customer don't want to listen your wo...read more
  3. How can you tackle a customer who is afrai...read more

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iEnergizer Associate Executive Salary
based on 16 salaries
₹1.8 L/yr - ₹4.8 L/yr
16% less than the average Associate Executive Salary in India
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iEnergizer Associate Executive Reviews and Ratings

based on 7 reviews

4.1/5

Rating in categories

3.6

Skill development

3.6

Work-Life balance

4.3

Salary & Benefits

4.0

Job Security

3.6

Company culture

3.6

Promotions/Appraisal

3.8

Work Satisfaction

Explore 7 Reviews and Ratings
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