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iEnergizer
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I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.
Maths and reasoning questions
I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.
I would focus on the unique features and benefits of our phone that the customer's current phone may not have.
Highlight the superior camera quality and advanced photography features of our phone.
Emphasize the faster processing speed and smoother user experience our phone offers.
Discuss the exclusive software features and updates that enhance productivity and convenience.
Mention the exceptional customer service and warr...
I would remain calm and patient, actively listen to the customer's concerns, empathize with their perspective, and try to find a solution together.
Stay calm and composed
Listen actively and attentively
Empathize with the customer's perspective
Try to find common ground
Offer alternative solutions
Seek assistance from a supervisor if necessary
To tackle a customer who is afraid, empathize with their concerns, provide reassurance, offer solutions, and follow up with support.
Listen actively and empathize with the customer's fears and concerns.
Provide reassurance by explaining the steps taken to address their concerns.
Offer solutions or alternatives that address their specific fears.
Follow up with the customer to ensure their satisfaction and provide ongoing su...
posted on 7 Jun 2024
It was generally good test have been done through one authorised software were need to repeat the word and line which was prompt but automated voice system.
Customer service department is responsible for addressing customer inquiries, issues, and complaints to ensure customer satisfaction.
Responding to customer inquiries and providing information about products or services
Resolving customer complaints and issues in a timely and satisfactory manner
Handling customer feedback and suggestions to improve overall customer experience
Maintaining positive relationships with custome
I applied via Approached by Company and was interviewed in Dec 2024. There were 4 interview rounds.
I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application
I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.
There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.
I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.
Over 5 years of experience in process improvement and optimization
Skilled in team management and leadership
Proficient in data analysis and reporting
Strong communication and interpersonal skills
Certified in Lean Six Sigma
I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.
Managed team of associates to meet daily production targets
Analyzed process data to identify areas for improvement
Implemented new strategies to streamline operations and reduce errors
Seeking new challenges and opportunities for growth.
Looking for career advancement
Desire for new challenges
Seeking better work-life balance
My current CTC is INR 6,00,000 per annum.
My current CTC is INR 6,00,000 per annum.
I am currently earning INR 50,000 per month.
My total compensation package is INR 6 lakhs per year.
My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.
My expected salary is flexible and open to discussion.
I am looking for a competitive salary that reflects my skills and experience.
I am open to considering benefits and opportunities for growth in addition to salary.
Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.
Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.
Life insurance provides a payout to beneficiaries upon the insured's death.
Health insurance covers medical expenses and treatments.
Auto insurance protects again...
I left my previous organization in order to pursue new opportunities for growth and development.
Opportunity for career advancement
Seeking new challenges
Change in industry focus
Relocation to a different city
Better work-life balance
I have the relevant experience, skills, and dedication to excel in this role.
I have X years of experience in process management and have consistently met or exceeded targets.
I am proficient in using various tools and software to streamline processes and improve efficiency.
I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.
I am highly organized, detail-oriented, and have ...
Yes, I am comfortable with permanent night shifts.
I have previous experience working night shifts and have adjusted well to the schedule.
I understand the importance of maintaining a healthy work-life balance, even when working night shifts.
I am willing to adapt my lifestyle and routines to accommodate working during the night.
I am aware of the potential challenges of working night shifts, such as sleep disruption, and
I am currently earning $50,000 annually and my expected salary is $60,000.
Current salary: $50,000 annually
Expected salary: $60,000 annually
I attended XYZ College where I studied Business Administration and graduated with honors.
Studied Business Administration
Graduated with honors
Participated in various extracurricular activities
I come from a close-knit family of five, including my parents, older sister, and younger brother.
My parents have always been supportive of my career choices and have instilled in me the values of hard work and perseverance.
My older sister is a successful lawyer who I look up to for guidance and advice.
My younger brother is currently studying engineering and we share a close bond despite the age gap.
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.
Bangalore is a vibrant city in southern India known for its pleasant climate, tech industry, and green spaces.
Known as the Silicon Valley of India due to its thriving IT industry
Home to many multinational corporations and tech startups
Famous for its pleasant weather year-round
Has a rich cultural heritage with historic landmarks and temples
Known for its beautiful parks and gardens, such as Lalbagh Botanical Garden and C
In 5 years, I see myself as a senior associate leading projects and mentoring junior team members.
Advancing to a senior associate role
Leading projects and teams
Mentoring junior team members
Continuing professional development through training and certifications
I was asked to read an article infront of the leadership team. They asked me questions about what I read.
I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.
This was Chat round, In this round we have to communicate with customer and resolve their queries through chat
Given a topic (15min time)to complete
based on 7 reviews
Rating in categories
Customer Service Executive
2.3k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹7 L/yr |
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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