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iEnergizer Costumer Support Interview Questions and Answers for Freshers

Updated 10 Apr 2025

iEnergizer Costumer Support Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. Firstly thank you for giving me this opportunity to introduce myself and my name ayan and i live in old delhi and as for as my qualification background consult I have done my schooling from np boys sn sec school and now im doing pursuing graduation as for as my family background consult there are six member in my family including me and my parent thats it.
  • Answered Anonymously
  • Q2. What's your memorable day
  • Ans. 

    My memorable day was when I went on a hiking trip with my friends.

    • I went on a hiking trip with my friends

    • We explored a beautiful trail in the mountains

    • We reached the summit and enjoyed breathtaking views

    • We had a picnic and shared laughter and stories

    • It was a day filled with adventure and bonding

  • Answered by AI
  • Q3. Why we should hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have extensive experience in customer support roles, where I have honed my communication skills and ability to handle difficult situations.

    • I am empathetic and patient, which allows me to understand and address customer concerns effectively.

    • I am a quick learner and adapt easily to new technologies and systems.

    • ...

  • Answered by AI
  • Q4. Why do you join to this organization
  • Ans. 

    I joined this organization because of its strong reputation and commitment to customer satisfaction.

    • The organization has a proven track record of providing excellent customer support.

    • I was impressed by the positive reviews and feedback from current and former employees.

    • The company's mission aligns with my own values and goals.

    • I believe in the products and services offered by the organization and want to contribute to t...

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. P2P cycle

I applied via Naukri.com and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduce your self with good voice and dress code.
  • Q2. Be confident of what you speak. Be aware of job role and responsibilities.
  • Q3. Acknowledge and be straight forward to the question

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice makes man perfect. Pls practice yourself before interview.Definitely one will succeed.

Team Lead Interview Questions & Answers

WNS user image Anonymous

posted on 16 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Overall 

(1 Question)

  • Q1. Would you like to be pioneer for client of mortgage underwriting operations management?
  • Ans. 

    Yes, I would like to be a pioneer for the client of mortgage underwriting operations management.

    • Being a pioneer in this field would allow me to contribute to the development and improvement of mortgage underwriting operations.

    • I would have the opportunity to implement innovative strategies and processes to enhance efficiency and accuracy in underwriting operations.

    • Being a pioneer would also involve staying updated with ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Team Lead interview:
  • Federal government agency guidel
  • Mortgage underwriter underwritin
Interview preparation tips for other job seekers - Keep your records clean with all valid and legal supportive documents and be honest with your described work abilities. Show your best.

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Journal entries

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for basics of accounting and be strong in your experience... the questions will continue from the answers given... be wise

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Customer satisfaction how can you provide.
  • Ans. 

    Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.

    • Listen actively to customers and understand their concerns

    • Respond promptly and provide effective solutions

    • Maintain a positive and empathetic attitude

    • Personalize the customer experience

    • Follow up to ensure customer satisfaction

    • Continuously improve customer suppor...

  • Answered by AI
  • Q2. If customer is angry how can you make him understand
  • Q3. Details about your last working, salary package etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Yeah it was good.

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. About my self?
  • Q2. They asked about ma work experiences n future planning

Interview Preparation Tips

Round: HR Interview
Experience: It was good .they just check my abilities and communication.and team handling

Round: Technical + HR Interview
Experience: I explained about ma work experiences and they like ma exposure.

Interview Questionnaire 

1 Question

  • Q1. TDS related questions

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, maths and English grammer

I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Asked question on Accounting Standards
  • Q2. Need to be specific to Audit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be SOx & Financial Audit

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Costumer Support interview for freshers?
iEnergizer interview process for freshers usually has 2 rounds. The most common rounds in the iEnergizer interview process for freshers are Resume Shortlist and One-on-one Round.

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iEnergizer Costumer Support Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
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iEnergizer Costumer Support Salary
based on 19 salaries
₹1.7 L/yr - ₹4.8 L/yr
9% more than the average Costumer Support Salary in India
View more details

iEnergizer Costumer Support Reviews and Ratings

based on 22 reviews

4.5/5

Rating in categories

4.5

Skill development

4.5

Work-life balance

4.5

Salary

4.5

Job security

4.4

Company culture

4.4

Promotions

4.6

Work satisfaction

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