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ICICI Bank
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ICICI Bank Phone Banking Officer Interview Questions, Process, and Tips
Top ICICI Bank Phone Banking Officer Interview Questions and Answers
- Q1. What is your knowledge in phone banking in bank
- Q2. What do you know about Phone Banking.
- Q3. How will you do sales?
ICICI Bank Phone Banking Officer Interview Experiences
86 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Languages known to you
- Ans.
I am fluent in English, Spanish, and French.
English
Spanish
French
- Q3. Can you do cross selling
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me about your self ?
- Q2. How was expect your salary?
- Q3. Where are your from?
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell us about ur self
(2 Questions)
- Q1. Tell about icici
- Ans.
ICICI Bank is one of the largest private sector banks in India, offering a wide range of financial products and services.
ICICI Bank was established in 1994 and is headquartered in Mumbai, India.
It offers services such as savings accounts, loans, credit cards, insurance, and investment products.
ICICI Bank has a strong presence both in India and internationally, with branches in over 20 countries.
The bank is known for it...
- Q2. Tell us about leadership
What people are saying about ICICI Bank
I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
(3 Questions)
- Q1. What's you know about phone banking?
- Ans.
Phone banking is a service provided by banks to customers over the phone, allowing them to perform various banking transactions remotely.
Phone banking enables customers to check their account balance and transaction history.
Customers can transfer funds between accounts or to other individuals.
It allows customers to request new checkbooks, debit cards, or credit cards.
Phone banking also provides assistance with resolvin...
- Q2. Tell me about your home town in English?
- Q3. Give me your introduction in English?
Interview Preparation Tips
ICICI Bank interview questions for designations
(2 Questions)
- Q1. Why you choose banking ???
- Q2. How would you describe your career??
Get interview-ready with Top ICICI Bank Interview Questions
Phone Banking Officer Interview Questions & Answers
Kiran Surya prakash Tiwari
posted on 10 Jan 2025
(1 Question)
- Q1. Experience a
Dips Creativity
Selected
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and customer-oriented professional with experience in phone banking and a strong focus on providing excellent service.
Experienced in handling customer inquiries and resolving issues over the phone
Skilled in explaining banking products and services to customers
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Detail-oriented and organized in managing cus
- Q2. Are you comfortable to do rotational shifts
- Ans.
Yes, I am comfortable with rotational shifts as I have prior experience working in such schedules.
I have previously worked in a call center where I had to do rotational shifts.
I understand the importance of being flexible with work timings to meet the needs of the job.
I am willing to adapt my schedule to accommodate rotational shifts as required.
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Salary discussion
PD Classes 【Manoj Sharma】
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.
(3 Questions)
- Q1. 1) self introduction? 2) describe about your job role that you applied for? 3) describe about your city in ( Hindi) language? 4) are you comfortable with this job description? 5) do you have any questions...
- Q2. Name Place Education Skills Experience Hobbies
- Ans.
My name is Sarah, I am from New York. I have a Bachelor's degree in Finance. I have strong communication skills, experience in customer service, and enjoy reading in my free time.
Name: Sarah
Place: New York
Education: Bachelor's degree in Finance
Skills: Strong communication skills
Experience: Customer service experience
Hobbies: Reading
- Q3. Tell about your city
Interview Preparation Tips
- Search on Google
But u have to prepare for that because they can also ask you in deeply manner....
I applied via Naukri.com
30 mins , Banking , Motivate Digital Banking and Cashless transition.
(1 Question)
- Q1. Why do you want to work for our company
- Ans. I fell that with my current skill sets and my experience in the ICICI Bank. The job requirements this role presented are a perfect match for me . I could visualize myself in that role as it aligned with my career aspirations, skills , and expertise. ?besides , I have Researched your company and found that it has impressive and promising projections which made me excited to be a part of the amazing future . I would take...
Interview Preparation Tips
- Banking Releted
- Skill Development
keep patients and go ahead.
ICICI Bank Interview FAQs
The duration of ICICI Bank Phone Banking Officer interview process can vary, but typically it takes about less than 2 weeks to complete.
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ICICI Bank Interviews By Designations
- ICICI Bank Relationship Manager Interview Questions
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- ICICI Bank Phone Banking Officer Interview Questions
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Interview Questions for Popular Designations
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ICICI Bank Phone Banking Officer Interview Process
based on 43 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
Phone Banking Officer Interview Questions from Similar Companies
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ICICI Bank Phone Banking Officer Reviews and Ratings
based on 656 reviews
Rating in categories
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Deputy Manager
15.5k
salaries
|  ₹2 L/yr - ₹10.8 L/yr |
|
Relationship Manager
13k
salaries
| ₹2.3 L/yr - ₹11 L/yr |
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Assistant Manager
10.2k
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| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.8k
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| ₹5.5 L/yr - ₹18.5 L/yr |
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Senior Officer
3.4k
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| ₹1.1 L/yr - ₹6 L/yr |
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