ICICI Bank
10+ UnitedHealth Interview Questions and Answers
Q1. What is your knowledge in phone banking in bank
I have extensive knowledge in phone banking in banks, including customer service, account management, and problem resolution.
I have experience in handling customer inquiries and providing assistance over the phone.
I am familiar with bank products and services, and can effectively communicate their features and benefits to customers.
I have a strong understanding of banking procedures and can perform tasks such as account transfers, bill payments, and card activations.
I am skil...read more
Q2. What do you know about Phone Banking.
Phone Banking is a service provided by banks to their customers for conducting banking transactions over the phone.
Phone Banking allows customers to perform various banking activities such as balance inquiries, fund transfers, bill payments, and account management.
Customers can access Phone Banking services by calling a designated phone number and interacting with a customer service representative or an automated system.
Phone Banking provides convenience and accessibility to ...read more
Q3. How will you do sales?
I will do sales by understanding the customer's needs and offering them suitable products and services.
Listen actively to the customer's requirements
Provide relevant information about the products and services
Highlight the benefits of the products and services
Handle objections and provide solutions
Close the sale by asking for the customer's commitment
Follow up with the customer to ensure satisfaction and build long-term relationships
Q4. what do you mean by bank?
A bank is a financial institution that accepts deposits from the public and creates credit.
Banks provide various financial services such as loans, credit cards, and savings accounts.
They also offer investment services like mutual funds and stocks.
Banks play a crucial role in the economy by facilitating transactions and providing liquidity.
Examples of banks include JPMorgan Chase, Bank of America, and Wells Fargo.
Q5. Which languages do you know
I am proficient in English and Spanish.
I am fluent in both written and spoken English.
I am also proficient in written and spoken Spanish.
I have experience communicating with customers in both languages.
I am comfortable switching between languages as needed to assist customers.
Q6. Languages known to you
I am fluent in English, Spanish, and French.
English
Spanish
French
Q7. Comfortable with rotational shifts
Yes, I am comfortable with rotational shifts.
I have previously worked in a call center where I had to work in rotational shifts.
I understand the importance of being available for customers at all times.
I am willing to adjust my schedule to accommodate the needs of the company.
I am aware that rotational shifts are a common requirement in the banking industry.
Q8. What's you know about phone banking?
Phone banking is a service provided by banks to customers over the phone, allowing them to perform various banking transactions remotely.
Phone banking enables customers to check their account balance and transaction history.
Customers can transfer funds between accounts or to other individuals.
It allows customers to request new checkbooks, debit cards, or credit cards.
Phone banking also provides assistance with resolving issues or answering queries related to banking services....read more
Q9. name Place Education Skills Experience Hobbies
My name is Sarah, I am from New York. I have a Bachelor's degree in Finance. I have strong communication skills, experience in customer service, and enjoy reading in my free time.
Name: Sarah
Place: New York
Education: Bachelor's degree in Finance
Skills: Strong communication skills
Experience: Customer service experience
Hobbies: Reading
Q10. What you know about bank?
Banks are financial institutions that provide various services such as deposits, loans, and investments.
Banks accept deposits from customers and provide interest on those deposits.
Banks offer various types of loans including personal loans, home loans, and business loans.
Banks facilitate transactions through services like online banking, ATMs, and mobile banking.
Banks provide investment services such as mutual funds, stocks, and bonds.
Banks play a crucial role in the economy ...read more
Q11. Tell about icici
ICICI Bank is one of the largest private sector banks in India, offering a wide range of financial products and services.
ICICI Bank was established in 1994 and is headquartered in Mumbai, India.
It offers services such as savings accounts, loans, credit cards, insurance, and investment products.
ICICI Bank has a strong presence both in India and internationally, with branches in over 20 countries.
The bank is known for its innovative digital banking solutions and customer-centri...read more
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