100+ ICICI Bank Phone Banking Officer Interview Questions & Answers | Complete Prep Guide 2025

Top ICICI Bank Phone Banking Officer Interview Questions and Answers

Q1. What is your knowledge in phone banking in bank

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Q2. What do you know about Phone Banking.

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Q3. How will you do sales?

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ICICI Bank Phone Banking Officer Interview Experiences

82 interviews found

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 23 May 2022

Round 1 - HR

(3 Questions)

Q1. 1) About Yourself 2) Weakness and Strength

Add your answer

Q2. 3) Tell me something about your native place. 4) What do you want to join ICICI Bank.

Add your answer

Q3. 5) Tell me about your previous company 6) Role and Responsibility

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to give your answer in professional way

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 23 Nov 2021

I applied via Company Website and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. What do you know about this position ?

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Q2. Why you choose banking career?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, and try to give answers in positive manner about their organisation

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 18 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Coding Test

Coding 2

Round 2 - Case Study

Nothing

Interview Preparation Tips

Topics to prepare for ICICI Bank Phone Banking Officer interview:

Bank Reconciliation

Interview preparation tips for other job seekers - My 1 yer experience bcz 2016-2017 job the call center.

What people are saying about ICICI Bank

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indispensablefire

works at

ICICI Bank

Need assistance for a job switch

So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a... read more

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Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 16 Aug 2022

I applied via AmbitionBox and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself in English and also in hindi ?

Add your answer

Q2. About your project? And about the role that you applied and it's responsibilities.? That's it ..

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English and Hindi should be Compulsory. Prepare well mostly they will ask from your resume ..

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 5 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Languages known to you

Ans.

I am fluent in English, Spanish, and French.

English
Spanish
French

Answered by AI

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Q3. Can you do cross selling

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Person need to have patient and able to work in immense pressure of selling rather than solving the query of the existing customers.

Get interview-ready with Top ICICI Bank Interview Questions

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 12 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. 1. Introduction

Add your answer

Q2. 2. Tell me about your Bihar?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all you have to take patient for your interview. Because so many candidates make a noise like ma'am ma'am sir.... So when your name is announce you have shifted in interview room. and one more think you have to remember that the interview is always be in English language. This is my fist offcampus interview and I did it very well.

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 19 Aug 2021

I applied via Karrar Hussain YouTube channel and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Question asked on resume

Add your answer

Q2. I give for Hyderabad location so they check hindi also

Add your answer

Q3. And asked about change of stream

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence good communication and hindi give u job in Hyderabad

Phone Banking Officer Interview Questions & Answers

posted on 29 Mar 2022

I applied via Campus Placement and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Ohh

(2 Questions)

Q1. Personal information

Add your answer

Q2. Basic knowledge about organisation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview round's were very good

Phone Banking Officer Interview Questions & Answers

posted on 2 Jul 2022

I applied via LinkedIn and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. What is my experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give interview with confidence. Never loose your confidence

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 6 Feb 2022

Round 1 - HR

(4 Questions)

Q1. Why should we hire you?

Add your answer

Q2. What is your family background?

Add your answer

Q3. What are your strengths and weaknesses?

Add your answer

Q4. Tell me about yourself.

Add your answer

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Phone Banking Officer interview?

ICICI Bank interview process usually has 1-2 rounds. The most common rounds in the ICICI Bank interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for ICICI Bank Phone Banking Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Customer Service, Customer Complaints, phone banking, Customer Interaction and Finance.

What are the top questions asked in ICICI Bank Phone Banking Officer interview?

Some of the top questions asked at the ICICI Bank Phone Banking Officer interview -

What is your knowledge in phone banking in b...read more
What do you know about Phone Banki...read more
How will you do sal...read more

How long is the ICICI Bank Phone Banking Officer interview process?

The duration of ICICI Bank Phone Banking Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Phone Banking Officer Interview Process

based on 44 interviews

3 Interview rounds

Resume Shortlist Round
HR Round - 1
HR Round - 2

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ICICI Bank Phone Banking Officer Salary

based on 2.7k salaries

₹0.7 L/yr - ₹5.5 L/yr

7% more than the average Phone Banking Officer Salary in India

View more details

ICICI Bank Salaries in India

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